Jump to content

Cancel subscription


Recommended Posts

I have tried to get in touch with Malwarebytes but next to impossible..... 
 
Last week I downloaded and paid for my subscription but have since discovered that the Malwarebytes subscription only covers desktops and not iPad/iPhone in Australia, therefore, I would like to get a refund as I need protection on 2 iMacs, 2 iPads & 2 iPhones. Their product only seems to cover me for the 2 iMacs. 
 
Any advice on how I can obtain a refund. I have lodged help tickets but no responses at all....
 

 

Edited by AdvancedSetup
corrected font issue
Link to post
Share on other sites

It's the weekend before a holiday week, so at best you will have to wait on the customer support staff to get to your help tickets, no sooner than 12 hours from now. Nobody in this Forum will be able to help you with any subscription issues. Perhaps if you can post the ticket numbers here, someone from the staff can help expedite things.

Link to post
Share on other sites

1 hour ago, Angela0009 said:

. I have lodged help tickets but no responses at all....

It can take over a week to get a response other the automated ticket number. If you submitted more tickets, The que starts over with the last ticket.

Thanks for the ticket number. Please do not submit any new tickets.

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.