yardbird Posted June 30, 2009 ID:94636 Share Posted June 30, 2009 thank you! Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted June 30, 2009 Root Admin ID:94641 Share Posted June 30, 2009 How about a little more information as to why you posted this YB - what's going on? Link to post Share on other sites More sharing options...
yardbird Posted July 1, 2009 Author ID:94654 Share Posted July 1, 2009 @ AdvancedSetupSorry about that, I had multiple interruptions all day. Thats my wife's pc with the pro ver. of mbam. (bought this month, now we have 3 pro packs) anyway! the video is sluggish and I may have some hardware issues? Once the pc is started, the fan starts to go faster & faster and/or louder. ex, was going to look it over, and see if there are any issues he could advise me on. She shops online and is an AOL user. and gets cashback rewards, called Ebates, which comes up as an infection but it just tracks her all over with cookies.I ran 5 scanners on it and it shows clean.... any advice --I'll be graetfull for!.. but I have to go back & forth about 5 feet to get to her pc from where mine is. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted July 1, 2009 Root Admin ID:94680 Share Posted July 1, 2009 Would be good if you can run C:\Program Files\Common Files\Microsoft Shared\MSInfo\msinfo32.exe and SAVE the NFO file and then zip it up and attach it or send in PM to Exile and Myself. Link to post Share on other sites More sharing options...
yardbird Posted July 1, 2009 Author ID:94685 Share Posted July 1, 2009 will do I just have the log on to her pc.. thx. for the quick reply Link to post Share on other sites More sharing options...
exile360 Posted July 3, 2009 ID:95320 Share Posted July 3, 2009 Alright, since she's having video corruption issues, lets start with the obvious. Uninstall the current NVIDIA drivers and install the latest from here. Let me know if that fixes the corruption or not .As far as her Autoruns, there's not a whole lot there (since she actually likes AOL and all ). I did notice a couple of dead service entries though so lets get rid of them:Under HKLM\System\CurrentControlSet\Services right-click the following entries and select DELETE:SupportSoft RemoteAssistSymantec Core LCAfter doing this stuff, let me know how it's running and whether or not the video corruption still exists. Link to post Share on other sites More sharing options...
yardbird Posted July 3, 2009 Author ID:95488 Share Posted July 3, 2009 did an Uninstall from the Device Manager/Nvidia driversand an install of nvidia drivers on your link!Now there is a whole control panel for advanced changes, ie: refresh rate 75 Hertz, 72 Hertz, 70 Htz. and 60 Htz. is checked as a defaultLet me know if you want that 60 Htz. moved up 1 at a time??Below is removed as instructed:Under HKLM\System\CurrentControlSet\Services right-click the following entries and select DELETE:SupportSoft RemoteAssist Symantec Core LCThere is some improvement, still sluggish (taskbar is set on autohide) sugglish when it pops up & downOverall performance is appx: 30 35% better.... nice work! Link to post Share on other sites More sharing options...
exile360 Posted July 4, 2009 ID:95532 Share Posted July 4, 2009 Ok, now disable the NVIDIA control startup the way we did on yours. Open up Autoruns and:Under HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run Uncheck the following:NvCplDaemon NVIDIA Display Properties Shell Extension we're temporarily disabling this to see if it helps with your lag Link to post Share on other sites More sharing options...
yardbird Posted July 4, 2009 Author ID:95533 Share Posted July 4, 2009 I need to start her pc will be back in 5min. sent you a few pm's Link to post Share on other sites More sharing options...
yardbird Posted July 4, 2009 Author ID:95536 Share Posted July 4, 2009 do you have the autoruns file so I can remove it? need to post a pic..out of space Link to post Share on other sites More sharing options...
exile360 Posted July 4, 2009 ID:95539 Share Posted July 4, 2009 edit: nevermind, silly me . Yes, I've already downloaded your attachment, go ahead and remove it. Link to post Share on other sites More sharing options...
yardbird Posted July 4, 2009 Author ID:95543 Share Posted July 4, 2009 seems like the new drivers helped some, but If I open a browser sometimes 2-3 open, or rt. click to open a browser & I get this: Link to post Share on other sites More sharing options...
yardbird Posted July 4, 2009 Author ID:95545 Share Posted July 4, 2009 Done! do I need to re-boot?Under HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run Uncheck the following:NvCplDaemon NVIDIA Display Properties Shell Extension we're temporarily disabling this to see if it helps with your lag Link to post Share on other sites More sharing options...
exile360 Posted July 4, 2009 ID:95546 Share Posted July 4, 2009 You get what, the green/blue menu? Or the menu just pops up?edit Yes, reboot . Link to post Share on other sites More sharing options...
yardbird Posted July 4, 2009 Author ID:95547 Share Posted July 4, 2009 I rt. moused click on IE desktop icon & that pic stayed? Link to post Share on other sites More sharing options...
exile360 Posted July 4, 2009 ID:95548 Share Posted July 4, 2009 Ah, it didn't redraw the desktop. I understand now . Yes, that's most likely either an issue with lacking resources (ie weak video card, not enough video ram, slow GPU or CPU etc) or it's the refresh rate. After reboot, try changing the settings a little higher (next up should be either 70 or 75hz). Link to post Share on other sites More sharing options...
yardbird Posted July 4, 2009 Author ID:95549 Share Posted July 4, 2009 Ah, it didn't redraw the desktop. I understand now . Yes, that's most likely either an issue with lacking resources (ie weak video card, not enough video ram, slow GPU or CPU etc) or it's the refresh rate. After reboot, try changing the settings a little higher (next up should be either 70 or 75hz).its set at a default of 60 -- will kick it up. see pm please..thx. Link to post Share on other sites More sharing options...
yardbird Posted July 4, 2009 Author ID:95551 Share Posted July 4, 2009 I'm going to have to look at all you posted I'm at 72 Htrz. now slightly better: Ah, it didn't redraw the desktop. I understand now . Yes, that's most likely either an issue with lacking resources (ie weak video card, not enough video ram, slow GPU or CPU etc) or it's the refresh rate. After reboot, try changing the settings a little higher (next up should be either 70 or 75hz). Link to post Share on other sites More sharing options...
exile360 Posted July 4, 2009 ID:95552 Share Posted July 4, 2009 Ok, experiment with refresh rates and let me know . Link to post Share on other sites More sharing options...
yardbird Posted July 4, 2009 Author ID:95553 Share Posted July 4, 2009 I'm logged in this board on two pc'sEDIT: ok, I guess there not much more we can do? Thank you very much exile for looking at the autoruns. I suspect the video ram is 64? I should check or replace the video card? Link to post Share on other sites More sharing options...
exile360 Posted July 4, 2009 ID:95558 Share Posted July 4, 2009 Not sure it would be worth it, as long as it's tolerable now. You can always right click the desktop and select "Refresh" and see if that forces it to redraw the screen correctly (it should). The video card should be fairly inexpensive to replace since it's got an AGP slot (currently occupied by the 5200). You can find one cheap either online or at a PC parts store (repair shops usually have them pretty cheap). I'd look for something with around 128Mb of video ram. You don't need anything too powerful, just better than what you've got now . Link to post Share on other sites More sharing options...
yardbird Posted July 4, 2009 Author ID:95562 Share Posted July 4, 2009 ok sent you a pm.. Thx again for looking at the autoruns... I'll open the tower up & use a bigger hammer I'm greatful for the time you put in to read that log... yardbird Link to post Share on other sites More sharing options...
yardbird Posted July 4, 2009 Author ID:95564 Share Posted July 4, 2009 @ exile360 runing this program http://www.runscanner.net/ on my notebook came up with appx: 15 programs in the red. Not found Link to post Share on other sites More sharing options...
exile360 Posted July 4, 2009 ID:95565 Share Posted July 4, 2009 What are they related to (ie what program(s))? Be sure to check that before removing anything. Link to post Share on other sites More sharing options...
yardbird Posted July 4, 2009 Author ID:95566 Share Posted July 4, 2009 heres a few appx 4 Link to post Share on other sites More sharing options...
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