Malware Removal

[Jasonfillbach]

Hello, so last night I accidentally downloaded a torrent that gave me a virus. I instantly realized it was a virus because pop-ups, changes to my default apps, homepage, etc.

I ran malwarebyes with a full scan, deleted the threats, restarted, ran it again, removed additional threats, restarted

When I run it, I now get a clean system, however I still have it affecting my system in certain ways. I can't access certain folders, it changes my default apps still, and etc. I ran FRST64 and it gave me a log that I don't completely understand. Occasionally Malwarebytes will block malicious IP addresses (one was bittorrent). 

I have uninstalled Bittorrent since and haven't gotten a blocked IP address yet, however I want to make sure my system doesn't have a growing virus in it.

 

Any help would be appreciated! Thank you!

[TwinHeadedEagle]

Hello and

 

Please upload both FRST reports.

[Jasonfillbach]

Here are .txt files!

Addition.txt

FRST.txt

[TwinHeadedEagle]

Uninstall some programs

We need to uninstall some unwanted/unneeded programs.

• Press the + R on your keyboard at the same time. Type appwiz.cpl and click OK.
• Search there for each entry mentioned below, right-click the entry and click Uninstall one at a time

The list of programs to uninstall:

• Search Provided by Yahoo
• Itibiti RTC --> If not present now, try after fixing.
• KNCTR

After completing uninstalls, please manually reboot your machine!

Note: If you get the message like: An error occurred while trying to uninstall, just press Yes.
Note: If you are unable to uninstall all programs, please inform me, but continue with other steps.

 

 

Fix with Farbar Recovery Scan Tool

 

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

 

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

 

• Right-click on icon and select Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

 

Please upload it to your reply.

fixlist.txt

[Jasonfillbach]

I followed the steps accordingly, even after I uninstalled the others though,  Itibiti RTC  was not seen in the folder. I hope its already gone, but thank you so far as you are a life saver. Here's the fixlog

Fixlog.txt

[Jasonfillbach]

False alarm, after using the fix its there, and I uninstalled.

[TwinHeadedEagle]

How is your PC behaving now? Any remaining malware should be gone now.

[Jasonfillbach]

My PC is behaving a lot better, Malwarebytes was picking up 2 non-malware when it just finished up the scan. 2 Pup things. 

One of my more main concerns still is these folders I don't have access too. 

[TwinHeadedEagle]

Yes, you need to hide them:

 

http://www.tenforums.com/tutorials/9168-hidden-files-folders-drives-show-windows-10-a.html

[AdvancedSetup]

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