datapod Posted February 22, 2016 ID:1020892 Share Posted February 22, 2016 As others have reported I find Malwarebytes Anti-Ransomware Beta disabled at startup. In addition I would add that I only notice this if I happen to maximize the program from the Task Bar to check. No visual indication is given that the program's protection is disabled. Windows 10 (build 10240) Log files attached. Malwarebytes Anti-Ransomware.zipMalwarebytes-MBAMServicelogs.zip Link to post Share on other sites More sharing options...
1PW Posted February 22, 2016 ID:1020925 Share Posted February 22, 2016 Hello datapod and Thank you for including the valued zip files for the developer team. Only with your computer, it may be difficult (and possibly not valid) to associate MBARW's failure to have activated protection at the completion of system startup. However it appears as if the system was upgraded to Windows 10 from a previous Windows 8 version very recently and you have stated above that the W10 OS is at build 10240. Many Windows 10 users have permitted their systems to allow Windows Updates such that an up-to-date system might be at "Version 1511 (OS Build 10586.112)" by now. Thank you. Link to post Share on other sites More sharing options...
mmicrosysm Posted February 22, 2016 ID:1020926 Share Posted February 22, 2016 Same thing here, was fine up until today. Tried restarting it and even uninstalling and re-installing the program. Nothing has changed on this system I'm testing it on. I checked and the MB3Service is running. Clicking Fix Now or Start Protection does nothing. OS: Windows 8.1 x64 Link to post Share on other sites More sharing options...
Firefox Posted February 22, 2016 ID:1020940 Share Posted February 22, 2016 Hello and Welcome mmicrosysm As everyone's computer is different its better to start your own topic. Once you start your own topic please attach the requested info below. Create a ZIP of the directory C:\ProgramData\Malwarebytes\Malwarebytes Anti-Ransomware\ and attach it to your post.Create another ZIP of the directoy C:\ProgramData\Malwarebytes\MBAMService\logs\ and attach it to your post. Thanks for understanding. Link to post Share on other sites More sharing options...
rizampi Posted February 22, 2016 ID:1020950 Share Posted February 22, 2016 Hello from Italy...This is my same problemI want attach the files but i have not permissions for zip the malawarebytes directory...Thanks Link to post Share on other sites More sharing options...
tuberplays Posted February 22, 2016 ID:1020952 Share Posted February 22, 2016 Windows 10 - the same problem. I must enable the protection on every start Link to post Share on other sites More sharing options...
mmicrosysm Posted February 22, 2016 ID:1020954 Share Posted February 22, 2016 Hello and Welcome mmicrosysm As everyone's computer is different its better to start your own topic. Once you start your own topic please attach the requested info below. Create a ZIP of the directory C:\ProgramData\Malwarebytes\Malwarebytes Anti-Ransomware\ and attach it to your post.Create another ZIP of the directoy C:\ProgramData\Malwarebytes\MBAMService\logs\ and attach it to your post. Thanks for understanding.Well I'm seeing a trend here with your app on other forums. Some reason it is disabling itself today. I no longer have those logs as i deleted the app until this issue is resolved. Thanks for the reply. Link to post Share on other sites More sharing options...
tuberplays Posted February 22, 2016 ID:1020955 Share Posted February 22, 2016 I think i have found the "problem". I have installed the programm at my laptop. It´s all okay till you disable the prottection yourself. After that and after an reboot the protection is disabled... Link to post Share on other sites More sharing options...
datapod Posted February 22, 2016 Author ID:1020956 Share Posted February 22, 2016 Hello datapod and Thank you for including the valued zip files for the developer team. Only with your computer, it may be difficult (and possibly not valid) to associate MBARW's failure to have activated protection at the completion of system startup. However it appears as if the system was upgraded to Windows 10 from a previous Windows 8 version very recently and you have stated above that the W10 OS is at build 10240. Many Windows 10 users have permitted their systems to allow Windows Updates such that an up-to-date system might be at "Version 1511 (OS Build 10586.112)" by now. Thank you.Actually My system was upgraded from Windows 7 August of last year. I have not been offered build 1511 via WUD. I will update when offered. FWIW it (Malwarebytes Anti-Ransomware Beta) was working properly (protected at startup) prior to your most recent update. Hope that helps Thanks for your reply.D Link to post Share on other sites More sharing options...
rizampi Posted February 22, 2016 ID:1020957 Share Posted February 22, 2016 I think i have found the "problem". I have installed the programm at my laptop. It´s all okay till you disable the prottection yourself. After that and after an reboot the protection is disabled... I think not ...I have never disable protection Link to post Share on other sites More sharing options...
datapod Posted February 22, 2016 Author ID:1020958 Share Posted February 22, 2016 I think i have found the "problem". I have installed the programm at my laptop. It´s all okay till you disable the prottection yourself. After that and after an reboot the protection is disabled...That would be logical behavior for a Beta. I did not however disable protection manually. D Link to post Share on other sites More sharing options...
1PW Posted February 22, 2016 ID:1020959 Share Posted February 22, 2016 Hello mmicrosysm: Perhaps you missed the following: Known Issue: • If installing the upgrade on Windows 8.1 x64 over a previous Beta, the service may not start automatically. In this case, simply click Start Protection on the Malwarebytes Anti-Ransomware dashboard or run the Beta installer a second time. Thank you. Link to post Share on other sites More sharing options...
mmicrosysm Posted February 22, 2016 ID:1020960 Share Posted February 22, 2016 Hello mmicrosysm: Perhaps you missed the following: Thank you.Did all of that, still will not enable. So I removed it Link to post Share on other sites More sharing options...
Elcuervo Posted March 1, 2016 ID:1022570 Share Posted March 1, 2016 Running Windows 10 Pro and stating seeing this a few days after installing.logs.rarMalwarebytes Anti-Ransomware.rar Link to post Share on other sites More sharing options...
BendLie Posted March 1, 2016 ID:1022611 Share Posted March 1, 2016 SAme issue here logs.zipMalwarebytes Anti-Ransomware.zip Link to post Share on other sites More sharing options...
BendLie Posted March 1, 2016 ID:1022613 Share Posted March 1, 2016 SAme issue hereCan't edit my post ?? Well wanted to add W10 1511 Link to post Share on other sites More sharing options...
GaryFDes Posted March 1, 2016 ID:1022669 Share Posted March 1, 2016 Same here. Disabled on startup. Half the time I don't even notice it. Link to post Share on other sites More sharing options...
GaryFDes Posted March 1, 2016 ID:1022670 Share Posted March 1, 2016 Same here. Disabled on startup. Half the time I don't even notice it.Windows 10 ProAnti-Ransomeware (BETA) 0.9.14.361 Link to post Share on other sites More sharing options...
bigjake Posted March 3, 2016 ID:1023039 Share Posted March 3, 2016 Same thing is happening to me. Comes up disabled and Fix button nor start protection link do anything. Malwarebytes Anti-ransomeware (BETA) 0.9.14.361Windows 10 Pro (Build 10240) Malwarebytes Anti-Ransomware.ziplogs.zip Link to post Share on other sites More sharing options...
Wilpower Posted March 3, 2016 ID:1023053 Share Posted March 3, 2016 Patiently waiting for Beta 6 and hopefully a resolution to this 'very common' issue. Link to post Share on other sites More sharing options...
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