High Ram usage Probably Bitcoin miner.

[Matosh]

When i start up my system my ram usage starts around 60% then after i have been using it for about 40 minutes it is around 80% at this point I need to restart my laptop because it is very slow. Restarting takes around 10 minutes. After the restart my ram usage is around 20% which is okay but it starts increasing again.

I can find any process that takes up an excessive amount of ram usage. I have been stuck with this problem for the last 2 months and can't find any solution for it.

I hope someone can help me.

 

thanks for the help

Addition_07-05-2015_19-39-58.txt

FRST_07-05-2015_19-39-58.txt

[Firefox]

Hello and Welcome!

Well we would really like to help you further if we could but since the logs show that this computer has entries designed to steal and/or pirate software we will not be able to assist you without you removing the pirated software.

This topic will be closed by one of the Admins or Mods due to evidence of cracked or pirated software on this system.

Piracy Policy

Thank you

[AdvancedSetup]

This topic will now be closed due to evidence of cracked or pirated software on this system.

Piracy Policy

[AdvancedSetup]

User says that pirated software has been removed.

[AdvancedSetup]

Topic reopened per request

[kevinf80]

Hello and welcome to Malwarebytes.org

 

P2P/Piracy Warning:

 

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here. Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

 

Next,

 

Change the download folder setting in the default Browser so all tools we may use are saved to the Desktop:

 

Google Chrome - Click the "Customize and control Google Chrome" button in the upper right-corner of the browser.

Choose Settings. at the bottom of the screen click the

"Show advanced settings..." link. Scroll down to find the Downloads section and click the Change... button. Select your desktop and click OK.

 

Mozilla Firefox - Click the "Open Menu" button in the upper right-corner of the browser. Choose Options. In the downloads section, click the Browse button, click on the Desktop folder and the click the "Select Folder" button. Click OK to get out of the Options menu.

 

Internet Explorer - Click the Tools menu in the upper right-corner of the browser. Select View downloads. Select the Options link in the lower left of the window. Click Browse and select the Desktop and then choose the Select Folder button. Click OK to get out of the download options screen and then click Close to get out of the View Downloads screen.

NOTE: IE8 Does not support changing download locations in this manner. You will need to download the tool(s) to the default folder, usually Downloads, then copy them to the desktop.

 

Next,

 

Follow the instructions in the following link to show hidden files:

 

http://www.bleepingcomputer.com/tutorials/how-to-see-hidden-files-in-windows/

 

Next,

 

Please open Malwarebytes Anti-Malware.

 

• 
  

On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
Click on the Scan tab, then click on Scan Now >> . If an update is available, click the Update Now button.
A Threat Scan will begin.
With some infections, you may see this message box.
 
        'Could not load DDA driver'
 
Click 'Yes' to this message, to allow the driver to load after a restart.
Allow the computer to restart. Continue with the rest of these instructions.
When the scan is complete, click Apply Actions.
Wait for the prompt to restart the computer to appear, then click on Yes.
After the restart once you are back at your desktop, open MBAM once more.

 

To get the log from Malwarebytes do the following:

 

• 
  

Click on the History tab > Application Logs.
Double click on the scan log which shows the Date and time of the scan just performed.
Click Export > From export you have three options:
 
  Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply
  Text file (*.txt)        - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
  XML file (*.xml)      - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
 
Recommend you use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply…

 

 

If Malwarebytes is not installed follow these instructions first:

 

Download Malwarebytes Anti-Malware to your desktop.

• 
  

Double-click mbam-setup and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to the following:
Launch Malwarebytes Anti-Malware
A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.
Click Finish. Follow the instructions above....

 

Next,

 

Run FRST one more time, ensure all boxes are checkmarked under "Whitelist" but only Addition.txt under "Optional scan" Select scan, when done post the two logs....

 

Let me see those logs in your reply....

 

Thank you,

 

Kevin...

[Matosh]

Hey these are the results from the mbam scan

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 8-5-2015
Scan Time: 11:34:05
Logfile:
Administrator: Yes

Version: 2.01.6.1022
Malware Database: v2015.05.08.02
Rootkit Database: v2015.04.21.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 8.1
CPU: x64
File System: NTFS
User: thomas1998

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 377161
Time Elapsed: 49 min, 5 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)

(end)

 

I also included 2 new logs from FRST.

 

Matosh

Addition_08-05-2015_13-00-18.txt

FRST_08-05-2015_13-00-18.txt

[kevinf80]

Thank you for those logs, unfortunately there is still evidence of illegal activity on your system. Those actions are a direct breach of forum protocol, I cannot offer any further help. Your thread will be closed and locked shortly.

 

Thank you,

 

Kevin...

[Matosh]

Hello thanks for trying to help me. I do not know where those Illegal files are then because i deleted everything that is illegal that i know of. I wouldn't mind deleting it if it would help me fix the issue with my laptop. Can you maybe tell me where i can find the files then i will delete the immediatly.

 

Thank you,

 

Matosh

[Matosh]

Hey.

I found some more files that might be illegal so i deleted them. I added new FRST logs. I hope i deleted every illegal file on my pc.

Thanks you for helping me.

 

Matosh

Addition_08-05-2015_14-44-31.txt

FRST_08-05-2015_14-44-31.txt

[AdvancedSetup]

You need to remove / reset your hosts file back to defaults

 

The following link will reset it for you. Run this then reboot the computer. Then run FRST and post back both new logs again.

 

https://support.microsoft.com/en-us/kb/972034

[kevinf80]

Hello Matosh,

 

We are ok to continue with your thread, AdvancedSetup (RootAdmin) has given advice for you to remove/reset the Hosts file where an illegal hack was seen to be active......

 

To continue run the following please:

 

Run FRST one more time, ensure all boxes are checkmarked under "Whitelist" but only Addition.txt under "Optional scan" Select scan, when done post the two logs....

 

Let me see the two logs in your reply..

 

Thank you,

 

Kevin...

[Matosh]

Hey,

 

Thank you so much for helping me.

Here are the new logs.

 

Matosh

FRST_09-05-2015_18-03-38.txt

Addition_09-05-2015_18-03-38.txt

[kevinf80]

Thanks for those logs, continue as follow please:

 

Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into.

NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

 

Run FRST and press the Fix button just once and wait.

The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply.

 

Next,

 

Download AdwCleaner by Xplode onto your Desktop.

• 
  

Double click on Adwcleaner.exe to run the tool.
Click on Scan
Once the scan is done, click on the Clean button. <<<--- Ensure this option is completed
You will get a prompt asking to close all programs. Click OK.
Click OK again to reboot your computer.
A text file will open after the restart. Please post the content of that logfile in your reply.
You can also find the logfile at C:\AdwCleaner[sn].txt. Where n in the scan reference number

 

Next,

 

Please download Junkware Removal Tool to your desktop.

• 
  

Shut down your protection software now to avoid potential conflicts. (re-enable when done)
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.

 

Next,

 

Download Microsoft's " Malicious Software Removal Tool" and save direct to the desktop

Ensure to get the correct version for your system....

32 Bit version:

https://www.microsoft.com/downloads/en/confirmation.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

64 Bit version:

https://www.microsoft.com/downloads/en/confirmation.aspx?FamilyId=585D2BDE-367F-495E-94E7-6349F4EFFC74&displaylang=en'>https://www.microsoft.com/downloads/en/confirmation.aspx?FamilyId=585D2BDE-367F-495E-94E7-6349F4EFFC74&displaylang=en

 

Right click on the Tool, select “Run as Administrator” the tool will expand to the options Window

In the "Scan Type" window, select Quick Scan

Perform a scan and  Click Finish when the scan is done.

Retrieve the MSRT log as follows, and post it in your next reply:

 

1) Select the Windows key and R key together to open the "Run" function

2) Type or Copy/Paste the following command to the "Run Line" and Press Enter:

 

notepad c:\windows\debug\mrt.log

 

Next,

 

Download Security Check by screen317 from either of the following:

http://screen317.spywareinfoforum.org/SecurityCheck.exe or http://screen317.changelog.fr/SecurityCheck.exe

Save it to your Desktop. (If your security alerts either accept the alert, or turn the security off while Secuirity Check runs)
Double click SecurityCheck.exe (Vista or Windows 7/8 users right click and select "Run as Administrator") and follow the onscreen instructions inside of the black box. Press any key when asked.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.

If Security Check will not run or you get an alert saying it is not supported, Re-boot your PC then try again...
 

Let me see those logs in your next reply, also give an update on any remaining issues or concerns...

 

Thank you,

 

Kevin..

 

 

Fixlist.txt

[Matosh]

Hello,

 

After i changed the hostfile the increasing of the ram usage went slower but the problem is still there. I did not notice any other problem being solved or occuring.

 

This is the log from the security check.

 

 Results of screen317's Security Check version 1.001 
   x64 (UAC is enabled) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````
 Windows Security Center service is not running! This report may not be accurate!
 Windows Firewall Enabled! 
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Java 8 Update 25 
 Java SE Development Kit 8 Update 25
 Java version 32-bit out of Date!
 Adobe Flash Player  17.0.0.169 
 Google Chrome 38.0.2125.111 Google Chrome out of date! 
````````Process Check: objlist.exe by Laurent```````` 
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  %
````````````````````End of Log``````````````````````

 

The other logs are added so you can download them.
 

Fixlog.txt

JRT.txt

mrt.log

AdwCleanerS0.txt

[kevinf80]

Is there no anti-virus program running on you system?

 

Run the following please:

 

Download Farbar Service Scanner from here: http://www.bleepingcomputer.com/download/farbar-service-scanner/dl/62/ and run it on the computer with the issue.

Make sure the following options are checked:

 

• 
  

Internet Services
Windows Firewall
System Restore
Security Center/Action Center
Windows Update
Windows Defender

 

• 
  

Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.

 

next,

 

Please download RogueKiller and save it to your desktop from the following link: http://www.bleepingcomputer.com/download/roguekiller/

 

• 
  

Quit all running programs.
For Windows XP, double-click to start.
For Vista,Windows 7/8, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.
Read and accept the EULA (End User Licene Agreement)
Click Scan to scan the system.
When the scan completes select "Report", log will open. Close the program > Don't Fix anything!
Post back the report which should also be located here:

 

Let me see those logs,

 

Kevin...

[Matosh]

Hey I use Norton as anti-virus but i disabled it for the scan.

 

These are the 2 logs you askes for.

I do see some improvement because my ram usage stays pretty low but i don't think the source of the problem has been found so i would like to keep looking.

 

Thanks

Matosh

RKreport_SCN_05112015_224516.log

FSS.txt

[kevinf80]

Double-click RogueKiller.exe to run again. (Vista/7/8 right-click and select Run as Administrator)

When "initializing/pre-scan" completes  press the Scan button, this may take a few minutes to complete.

When the scan completes open the Registry tab and locate the following detections:

[Orphan] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad | WebCheck : {E6FB5E20-DE35-11CF-9C87-00AA005127ED}  -> Gevonden
[Orphan] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad | WebCheck : {E6FB5E20-DE35-11CF-9C87-00AA005127ED}  -> Gevonden
[Orphan] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{434D452D-5637-006A-76A7-7A786E7484D7} -> Gevonden
[Orphan] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6D53EC84-6AAE-4787-AEEE-F4628F01010C} -> Gevonden
[suspicious.Path|VT.Trojan.VBS.Agent.GY] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run | Adobe : C:\Users\thomas1998\AppData\Roaming\Adobe\color.vbe [-] -> Gevonden

Make sure those entries are Checkmarked (ticked) also ensure that all other entries are not Checkmarked.

Hit the Delete button, when complete select "Report" post that log...

 

Re-boot your system, do we see any improvement?

[Matosh]

_{So i forgot to click report after it was finished but i redid the scan and took the report from that scan.}

_{I got an error while trying to delete one of the files. it said Error[5].}

_{I did not notice any difference yet still have a high ram usage but maybe when i restart it will be better.}

 

RKreport_DEL_05132015_172517.log

[kevinf80]

Logs are saved to the following folder after a scan: C:\Programdata\RogueKiller\Logs

[Matosh]

Okay this should be the one made after the deletion of the registry.

RKreport_DEL_05122015_182540.log

[kevinf80]

What is the current status, is ram usage still high?

[Matosh]

_{I  think my ram usage did decrease. it is way more stable now. Thank you so much for helping.}

[kevinf80]

Good to hear, run the following to clean up:

 

Download "Delfix by Xplode" and save it to your desktop.

 

Or use the following if first link is down:

 

"Delfix link mirror"

 

Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator

 

Make Sure the following items are checked:

 

 

• 
  

    Remove disinfection tools
    Purge System Restore <--- this will remove all previous restore points and create a fresh point relative to system status at present.
    Reset system settings

 

Now click on "Run" and wait patiently until the tool has completed.

 

The tool will create a log when it has completed. We don't need you to post this.

 

Any remnant files/logs from tools we have used can be deleted…

 

Next,

 

Read the following link to fully understand PC security and best practices, you may find it useful....

 

http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry2316629

 

Let me know if we are ok to close out....

 

Kevin...

[Matosh]

I don't know what happened but i can't connect to any program it says that i do not have an internet connection while i am able to Skype and use google chrome. Can't connect to Steam or to Nvidia servers to update my drivers. Any tips to solve this?