kevinf80

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  1. Hello gjonathon and welcome to Malwarebytes, My screen name is kevinf80, i`m here to help clean up your system. Make sure to run all scans from accounts with Administrator status, continue as follows please: Anyone other than the original starter of this thread please DO NOT follow the instructions and advice posted as replies here, my help and advice is NOT related to your system and will probably cause more harm than good... Change the download folder setting in the Default Browser only. so all of the tools we may use are saved to the Desktop: Google Chrome - Click the "Customize and control Google Chrome" button in the upper right-corner of the browser. Choose Settings. at the bottom of the screen click the "Show advanced settings..." link. Scroll down to find the Downloads section and click the Change... button. Select your desktop and click OK. Mozilla Firefox - Click the "Open Menu" button in the upper right-corner of the browser. Choose Options. In the downloads section, click the Browse button, click on the Desktop folder and the click the "Select Folder" button. Click OK to get out of the Options menu. Internet Explorer - Click the Tools menu in the upper right-corner of the browser. Select View downloads. Select the Options link in the lower left of the window. Click Browse and select the Desktop and then choose the Select Folder button. Click OK to get out of the download options screen and then click Close to get out of the View Downloads screen. NOTE: IE8 Does not support changing download locations in this manner. You will need to download the tool(s) to the default folder, usually Downloads, then copy them to the desktop. Change default download folder location in Edge -Boot to a user account with admin status, select start > file explorer > right click on "Downloads" folder and select "Properties" In the new window select "Location" tab > clear the text field box and type in or copy/paste %userprofile%\Desktop > select "Apply" then "OK" Safari Select settings (looks like cog wheel, top r/h corner) from the list select "Preferences" in the new window with "General Tab" selected, expand dropdown from "save downloaded files to" box, then select "other" from the new window navigate to and select "Desktop" Be aware you are not changing the Browser download folder location, you are changing the user’s download directory location..... Next, Follow the instructions in the following link to show hidden files: http://www.howtogeek.com/howto/windows-vista/show-hidden-files-and-folders-in-windows-vista/ Next, Open Malwarebytes, select > "settings" > "protection tab" Scroll down to "Scan Options" ensure Scan for Rootkits and Scan within Archives are both on.... Go back to "DashBoard" select the Blue "Scan Now" tab...... When the scan completes deal with any found entries... Then select "Export Summary" then "Text File (*.txt)" name that log and save , you can copy or attach that to your reply... Next, Download AdwCleaner by Xplode onto your Desktop. Double click on Adwcleaner.exe to run the tool. Click on the Scan in the Actions box Please wait fot the scan to finish.. When "Waiting for action.Please uncheck elements you want to keep" shows in top line.. Click on the Cleaning box. Next click OK on the "Closing Programs" pop up box. Click OK on the Information box & again OK to allow the necessary reboot After restart the AdwCleaner(C*)-Notepad log will appear, please copy/paste it in your next reply. Where * is the number relative to list of scans completed... Next, Please download Junkware Removal Tool to your desktop. Shut down your protection software now to avoid potential conflicts. (re-enable when done) Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator". The tool will open and start scanning your system. Please be patient as this can take a while to complete depending on your system's specifications. On completion, a log (JRT.txt) is saved to your desktop and will automatically open. Post the contents of JRT.txt into your next message. Next, Download Sophos Free Virus Removal Tool and save it to your desktop. If your security alerts to this scan either accept the alert or turn off your security to allow Sophos to run and complete..... Double click the icon and select Run Click Next Select I accept the terms in this license agreement, then click Next twice Click Install Click Finish to launch the program Once the virus database has been updated click Start Scanning If any threats are found click Details, then View log file... (bottom left hand corner) Copy and paste the results in your reply Close the Notepad document, close the Threat Details screen, then click Start cleanup Click Exit to close the program If no threats were found please confirm that result.... Next, Run FRST one more time, ensure all boxes are checkmarked under "Whitelist" but only Addition.txt under "Optional scan" Select scan, when done post the new logs. "FRST.txt" and "Addition.txt" Let me see those logs in your reply, also tell me if there are any remaining issues or concerns.. Thank you, Kevin...
  2. Hello achacra and welcome to Malwarebytes, My screen name is kevinf80, i`m here to help clean up your system. Make sure to run all scans from accounts with Administrator status, continue as follows please: Anyone other than the original starter of this thread please DO NOT follow the instructions and advice posted as replies here, my help and advice is NOT related to your system and will probably cause more harm than good... Change the download folder setting in the Default Browser only. so all of the tools we may use are saved to the Desktop: Google Chrome - Click the "Customize and control Google Chrome" button in the upper right-corner of the browser. Choose Settings. at the bottom of the screen click the "Show advanced settings..." link. Scroll down to find the Downloads section and click the Change... button. Select your desktop and click OK. Mozilla Firefox - Click the "Open Menu" button in the upper right-corner of the browser. Choose Options. In the downloads section, click the Browse button, click on the Desktop folder and the click the "Select Folder" button. Click OK to get out of the Options menu. Internet Explorer - Click the Tools menu in the upper right-corner of the browser. Select View downloads. Select the Options link in the lower left of the window. Click Browse and select the Desktop and then choose the Select Folder button. Click OK to get out of the download options screen and then click Close to get out of the View Downloads screen. NOTE: IE8 Does not support changing download locations in this manner. You will need to download the tool(s) to the default folder, usually Downloads, then copy them to the desktop. Change default download folder location in Edge -Boot to a user account with admin status, select start > file explorer > right click on "Downloads" folder and select "Properties" In the new window select "Location" tab > clear the text field box and type in or copy/paste %userprofile%\Desktop > select "Apply" then "OK" Be aware you are not changing the Browser download folder location, you are changing the user’s download directory location..... Next, Follow the instructions in the following link to show hidden files: http://www.howtogeek.com/howto/windows-vista/show-hidden-files-and-folders-in-windows-vista/ Next, Download Farbar Recovery Scan Tool and save it to your desktop. Alternative download option: http://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.html Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way... Be aware FRST must be run from an account with Administrator status... Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.) Make sure Addition.txt is checkmarked under "Optional scans" Press Scan button to run the tool.... It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The tool will also make a log named (Addition.txt) Please attach that log to your reply. Let me see those logs... Thank you, Kevin..
  3. Hello EsmailELBoB and welcome to Malwarebytes, My screen name is kevinf80, i`m here to help clean up your system. Make sure to run all scans from accounts with Administrator status, continue as follows please: Anyone other than the original starter of this thread please DO NOT follow the instructions and advice posted as replies here, my help and advice is NOT related to your system and will probably cause more harm than good... Change the download folder setting in the Default Browser only. so all of the tools we may use are saved to the Desktop: Google Chrome - Click the "Customize and control Google Chrome" button in the upper right-corner of the browser. Choose Settings. at the bottom of the screen click the "Show advanced settings..." link. Scroll down to find the Downloads section and click the Change... button. Select your desktop and click OK. Mozilla Firefox - Click the "Open Menu" button in the upper right-corner of the browser. Choose Options. In the downloads section, click the Browse button, click on the Desktop folder and the click the "Select Folder" button. Click OK to get out of the Options menu. Internet Explorer - Click the Tools menu in the upper right-corner of the browser. Select View downloads. Select the Options link in the lower left of the window. Click Browse and select the Desktop and then choose the Select Folder button. Click OK to get out of the download options screen and then click Close to get out of the View Downloads screen. NOTE: IE8 Does not support changing download locations in this manner. You will need to download the tool(s) to the default folder, usually Downloads, then copy them to the desktop. Change default download folder location in Edge -Boot to a user account with admin status, select start > file explorer > right click on "Downloads" folder and select "Properties" In the new window select "Location" tab > clear the text field box and type in or copy/paste %userprofile%\Desktop > select "Apply" then "OK" Be aware you are not changing the Browser download folder location, you are changing the user’s download directory location..... Next, Follow the instructions in the following link to show hidden files: http://www.howtogeek.com/howto/windows-vista/show-hidden-files-and-folders-in-windows-vista/ Next, Download Farbar Recovery Scan Tool and save it to your desktop. Alternative download option: http://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.html Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way... Be aware FRST must be run from an account with Administrator status... Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.) Make sure Addition.txt is checkmarked under "Optional scans" Press Scan button to run the tool.... It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The tool will also make a log named (Addition.txt) Please attach that log to your reply. Let me see those logs... Thank you, Kevin..
  4. Yes apologies, I give you incorrect links... Go to the following link and use step 4.... https://www.raymond.cc/blog/running-a-check-disk-with-an-easy-to-use-interface/ Thank you, Kevin
  5. That log is from the second run... I assume the fix was completed successfully after the first run...? What is happening with your PC now, any issues or concerns... Next, Download Microsoft's " Malicious Software Removal Tool" and save direct to the desktop Ensure to get the correct version for your system.... 32 Bit version: https://www.microsoft.com/downloads/en/confirmation.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en 64 Bit version: https://www.microsoft.com/downloads/en/confirmation.aspx?FamilyId=585D2BDE-367F-495E-94E7-6349F4EFFC74&displaylang=en Right click on the Tool, select “Run as Administrator” the tool will expand to the options Window In the "Scan Type" window, select Quick Scan Perform a scan and Click Finish when the scan is done. Retrieve the MSRT log as follows, and post it in your next reply: 1) Select the Windows key and R key together to open the "Run" function 2) Type or Copy/Paste the following command to the "Run Line" and Press Enter: notepad c:\windows\debug\mrt.log The log will include log details for each time MSRT has run, we only need the most recent log by date and time.... Thank you, Kevin..
  6. We moved rstrui.exe successfully with FRST..... What is happening with your PC now, any issues or concerns..? Next, Download Microsoft's " Malicious Software Removal Tool" and save direct to the desktop Ensure to get the correct version for your system.... 32 Bit version: https://www.microsoft.com/downloads/en/confirmation.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en 64 Bit version: https://www.microsoft.com/downloads/en/confirmation.aspx?FamilyId=585D2BDE-367F-495E-94E7-6349F4EFFC74&displaylang=en Right click on the Tool, select “Run as Administrator” the tool will expand to the options Window In the "Scan Type" window, select Quick Scan Perform a scan and Click Finish when the scan is done. Retrieve the MSRT log as follows, and post it in your next reply: 1) Select the Windows key and R key together to open the "Run" function 2) Type or Copy/Paste the following command to the "Run Line" and Press Enter: notepad c:\windows\debug\mrt.log The log will include log details for each time MSRT has run, we only need the most recent log by date and time.... Thank you, Kevin..
  7. Thanks for the update, if your system is now ok we can clean up tools etc.... Continue as follows: Navigate to and delete the following, (if present): C:\ProgramData\Emsisoft C:\Users\{your user name}\Desktop\start emergency kit scanner - Shortcut.lnk C:\EEK C:\Users\{your user name}\Desktop\EmsisoftEmergencyKit.exe Next, Uninstall RogueKiller http://www.askvg.com/how-to-completely-uninstall-remove-a-software-program-in-windows-without-using-3rd-party-software/ Next, Download "Delfix by Xplode" and save it to your desktop. Or use the following if first link is down: "Delfix link mirror" If your security program alerts to Delfix either, accept the alert or turn your security off. Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator Make Sure the following items are checked: Remove disinfection tools <----- this will remove tools we have used. Purge System Restore <--- this will remove all previous and possibly exploited restore points, a new point relative to system status at present will be created. Reset system settings <--- this will reset any system settings back to default that were changed either by us during cleansing or malware/infection Now click on "Run" and wait patiently until the tool has completed. The tool will create a log when it has completed. We don't need you to post this. Any remnant files/logs from tools we have used can be deleted… Next, Read the following links to fully understand PC Security and Best Practices, you may find them useful.... Answers to Common Security Questions and best Practices Do I need a Registry Cleaner? Take care and surf safe Kevin...
  8. To run offline chkdsk command go here: http://www.thewindowsclub.com/run-system-file-checker-safe-mode-boot-time To boot to offline command prompt go here: https://www.howtogeek.com/126016/three-ways-to-access-the-windows-8-boot-options-menu/
  9. Yes of course it is a problem if Emsisoft has stopped the FRST fix, your system will still be infected. We need FRST fix to be completed or the crux of your issue will remain.... Either turn of Emsisoft or uninstall it so that FRST fix is allowed to complete...
  10. Hello Dan and welcome to Malwarebytes, My screen name is kevinf80, i`m here to help clean up your system. Make sure to run all scans from accounts with Administrator status, continue as follows please: Anyone other than the original starter of this thread please DO NOT follow the instructions and advice posted as replies here, my help and advice is NOT related to your system and will probably cause more harm than good... Change the download folder setting in the Default Browser only. so all of the tools we may use are saved to the Desktop: Google Chrome - Click the "Customize and control Google Chrome" button in the upper right-corner of the browser. Choose Settings. at the bottom of the screen click the "Show advanced settings..." link. Scroll down to find the Downloads section and click the Change... button. Select your desktop and click OK. Mozilla Firefox - Click the "Open Menu" button in the upper right-corner of the browser. Choose Options. In the downloads section, click the Browse button, click on the Desktop folder and the click the "Select Folder" button. Click OK to get out of the Options menu. Internet Explorer - Click the Tools menu in the upper right-corner of the browser. Select View downloads. Select the Options link in the lower left of the window. Click Browse and select the Desktop and then choose the Select Folder button. Click OK to get out of the download options screen and then click Close to get out of the View Downloads screen. NOTE: IE8 Does not support changing download locations in this manner. You will need to download the tool(s) to the default folder, usually Downloads, then copy them to the desktop. Change default download folder location in Edge -Boot to a user account with admin status, select start > file explorer > right click on "Downloads" folder and select "Properties" In the new window select "Location" tab > clear the text field box and type in or copy/paste %userprofile%\Desktop > select "Apply" then "OK" Be aware you are not changing the Browser download folder location, you are changing the user’s download directory location..... Next, Follow the instructions in the following link to show hidden files: http://www.howtogeek.com/howto/windows-vista/show-hidden-files-and-folders-in-windows-vista/ Next, Download Farbar Recovery Scan Tool and save it to your desktop. Alternative download option: http://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.html Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way... Be aware FRST must be run from an account with Administrator status... Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.) Make sure Addition.txt is checkmarked under "Optional scans" Press Scan button to run the tool.... It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The tool will also make a log named (Addition.txt) Please attach that log to your reply. Let me see those logs... Thank you, Kevin..
  11. Clean install Chrome: If your Chrome Bookmarks are important do this first: Go to this link: http://www.wikihow.com/Export-Bookmarks-from-Chrome follow the instructions and Export your Bookmarks from Chrome, save to your Desktop or similar. Note the instructions can also be used to Import the bookmarks..... Continue for a clean install: Download Chrome installer and save to install later: https://www.google.com/intl/en_uk/chrome/browser/desktop/index.html https://www.google.com/intl/en_usa/chrome/browser/desktop/index.html Remove all synced data from Chrome go here: https://support.google.com/chrome/answer/6386691?hl=en-GB follow those instructions... It is essntial that any/all synced data is removed when the browser is hijacked or exploited in anyway... Uninstall Chrome: https://support.google.com/chrome/answer/95319?hl=en-GB follow those instructions, ensure the option to "Also delete your browsing data" is selected. <<--- Very important!! Navigate to C:\Users\Your user name\Appdata\Local from that folder delete the folder named Google (you will need to show hidden files/folders to see the folder Appdata) For XP that will be My Computer > C:\ Documents and Settings\Your User Name\Application Data\Roaming How to show hidden files and folders for windows: http://www.howtogeek.com/howto/windows-vista/show-hidden-files-and-folders-in-windows-vista/ Install Google Chrome : Install Adblock Plus to Chrome: https://chrome.google.com/webstore/detail/adblock-plus/cfhdojbkjhnklbpkdaibdccddilifddb Install DrWeb Link Ant-virus Link Checker: https://chrome.google.com/webstore/detail/drweb-anti-virus-link-che/aleggpabliehgbeagmfhnodcijcmbonb?hl=en Does that help
  12. Hello Kalevid and welcome to Malwarebytes, Follow the instructions in the following link, post the produced logs... Thank you, Kevin
  13. Continue with the following: Right click on RogueKiller.exe and select "Run as Administrator" to start the tool, accept UAC.. In the new window the "Home" tab should already be selected, Change by selecting "Scan" tab, then select "Start Scan" When the scan completes Checkmark (tick) the following against Registry entries, ensure that all other entries are not Checkmarked [PUP.Ghokswa] (X86) HKEY_LOCAL_MACHINE\Software\Firefox -> Gefunden [PUP.Ghokswa] (X64) HKEY_USERS\.DEFAULT\Software\Firefox -> Gefunden [PUP.Ghokswa] (X86) HKEY_USERS\.DEFAULT\Software\Firefox -> Gefunden [PUP.Ghokswa] (X64) HKEY_USERS\S-1-5-21-3057020106-1815723700-2404043271-1001\Software\Firefox -> Gefunden [PUP.Gen1] (X64) HKEY_USERS\S-1-5-21-3057020106-1815723700-2404043271-1001\Software\OCS -> Gefunden [PUP.Ghokswa] (X86) HKEY_USERS\S-1-5-21-3057020106-1815723700-2404043271-1001\Software\Firefox -> Gefunden [PUP.Gen1] (X86) HKEY_USERS\S-1-5-21-3057020106-1815723700-2404043271-1001\Software\OCS -> Gefunden [PUP.Ghokswa] (X64) HKEY_USERS\S-1-5-18\Software\Firefox -> Gefunden [PUP.Ghokswa] (X86) HKEY_USERS\S-1-5-18\Software\Firefox -> Gefunden [PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters\Interfaces\{33d62edf-c331-4349-890f-5c4855aab31d} | DhcpNameServer : 172.20.10.1 ([]) -> Gefunden [Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules | UDP Query User{2544E572-718C-4613-80B6-4249455E19FC}C:\windows\temp\files\bin\kmss.exe : v2.10|Action=Allow|Active=TRUE|Dir=In|Protocol=17|Profile=Public|App=C:\windows\temp\files\bin\kmss.exe|Name=kmss.exe|Desc=kmss.exe|Defer=User| [x] -> Gefunden [Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules | TCP Query User{03028063-ED4C-48DE-95B9-C6DA94979215}C:\windows\temp\files\bin\kmss.exe : v2.10|Action=Allow|Active=TRUE|Dir=In|Protocol=6|Profile=Public|App=C:\windows\temp\files\bin\kmss.exe|Name=kmss.exe|Desc=kmss.exe|Defer=User| [x] -> Gefunden [PUP.Ghokswa] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules | {53D087CD-84E8-48DB-8CA5-2D525799E32E} : v2.26|Action=Allow|Active=TRUE|Dir=In|App=C:\Program Files (x86)\Firefox\Firefox.exe|Name=Firefox browser| [x] -> Gefunden [PUM.Policies] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | ConsentPromptBehaviorAdmin : 0 -> Gefunden [PUM.Policies] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | ConsentPromptBehaviorAdmin : 0 -> Gefunden Checkmark (tick) the following against Tasks entries, ensure that all other entries are not Checkmarked [PUP.HackTool] \AutoPico Daily Restart -- "C:\Program Files\KMSpico\AutoPico.exe" (/silent) -> Gefunden [PUP.OtherSearch] \wmCojRoySy -- C:\Program Files (x86)\4RrM8Ulg0k\updengine.exe -> Gefunden Checkmark (tick) the following against File entries, ensure that all other entries are not Checkmarked [PUP.HackTool][Datei] C:\ProgramData\Microsoft\Windows\Start Menu\Programs\KMSpico\Log KMSpico.lnk [LNK@] C:\PROGRA~1\KMSpico\scripts\Log.cmd -> Gefunden [PUP.HackTool][Datei] C:\ProgramData\Microsoft\Windows\Start Menu\Programs\KMSpico\Uninstall KMSpico.lnk [LNK@] C:\PROGRA~1\KMSpico\UninsHs.exe /u0=KMSpico -> Gefunden [PUP.HackTool][Ordner] C:\Program Files\KMSpico -> Gefunden Checkmark (tick) the following against Web Browser entries, ensure that all other entries are not Checkmarked [PUM.SearchEngine][Firefox:Config] grzjttum.default : user_pref("browser.search.selectedEngine", "initialpage123"); -> Gefunden [PUM.SearchEngine][Firefox:Config] grzjttum.default : user_pref("browser.search.defaultenginename", "initialpage123"); -> Gefunden [PUM.SearchPage][Chrome:Config] Default [SecurePrefs] : default_search_provider_data.template_url_data.keyword [mystarting123] -> Gefunden [PUP.Gen1][Chrome:Config] Default [SecurePrefs] : default_search_provider_data.template_url_data.url [http://www.mystarting123.com/search/index.php?z=73e473f4eedf368a25798f4g5z9tdwbb9t5qboeoee&q={searchTerms}] -> Gefunden Hit the Delete button, when complete select "Open Report" in the next window select "Export txt" the log will open. Save to your Desktop for reference, also attach to next reply. Next, Emsisoft Emergency Kit Click Here to download Emsisoft Emergency Kit. The download will automatically start after a moment. Save EmsisoftEmergencyKit.exe to your Desktop. Double click on EmsisoftEmergencyKit.exe (Windows Vista/7/8/10 users: Accept UAC warning if it is enabled). A screen like this will appear: Leave everything as it is, then click Extract. This will unpack Emsisoft Emergency Kit to the EEK folder located in the root drive (usually C:\). Once the extraction is done, an icon will appear on your Desktop. Double click it to start Emsisoft Emergency Kit. Wait for Emsisoft Emergency Kit to finish loading signatures. A screen like this should appear: Choose Yes, then wait for EEK to finish updating. Choose Malware Scan under the Scan button. When EEK asks to activate PUP detection, choose Yes. Wait for the scan to finish. If EEK detects something, all detected items will be displayed. Place a checkmark before everything, then choose Quarantine Selected. If Emsisoft Emergency Kit asks to reboot, please do so immediately. The scan log is located in Logs -> Scan Logs. Click on the entry of the latest scan, choose Export and save the report on your Desktop. Please Copy and Paste the contents of the scan log in your next reply. Let me see those logs, also tell me if there are any remaining issues or concerns... Thank you, Kevin
  14. You`re very welcome papertrails, comebak anytime... Regards, Kevin...
  15. Try option one at the following link to get chkdsk log.. https://www.tenforums.com/tutorials/40822-read-chkdsk-log-event-viewer-windows-10-a.html