kevinf80

Hiya idratherliveoutsid and welcome to Malwarebytes, Please download Farbar Recovery Scan Tool from here: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/ save it to a USB flash drive. Ensure to get the correct version for your system, 32 bit or 64 bit Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. Plug the flash drive into the infected PC.

Hiya AndyCY, The file is not dangerous, do you not get an option to accept the download... Thanks, Kevin..

Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection Thank you

Hiya fileeffort, Can you also post the logs from Malwarebytes, AdwCleaner and the secondary log from FRST "Addition.txt" Thank you, Kevin...

Ok, thanks for letting me know....

Any progress...?

Any progress....?

Hello fileeffort and welcome to Malwarebytes, Continue with the following: Open Malwarebytes, select > small cog wheel top right hand corner, that will open "settings" from there select "Security" tab. Scroll down to "Scan Options" ensure Scan for Rootkits and Scan within Archives are both on.... Clsoe out the settings window, this will take you back to "DashBoard" select the Blue "Scan Now" tab...... When the scan completes quarantine any found entries... To get the log from Malwarebytes do the following: Clic

Hiya AndyCY, Thanks for those logs, continue: Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from. NOTE. It's important that both files, FRST or FRSTEnglish, and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone. Run FRST or FRST64 and press the Fix button just once and wait. If the tool ne

You have not posted the primary log from FRST "frst.txt" Logs are saved here :- C:\FRST\Logs

Hiya Massimo, Good to hear your system is ok for you now. Continue to clean up: Right click on FRST here: C:\Users\humus\Desktop\FRST.exe and rename uninstall.exe when complete right click on uninstall.exe and select "Run as Administrator" If you do not see the .exe appended that is because file extensions are hidden, in that case just rename FRST to uninstall That action will remove FRST and all created files and folders... Next, Remove all System Restore Points: https://www.tenforums.com/tutorials/33593-delete-system-restore-poi

Hello AndyCY and welcome to Malwarebytes, Continue with the following: Open Malwarebytes, select > small cog wheel top right hand corner, that will open "settings" from there select "Security" tab. Scroll down to "Scan Options" ensure Scan for Rootkits and Scan within Archives are both on.... Clsoe out the settings window, this will take you back to "DashBoard" select the Blue "Scan Now" tab...... When the scan completes quarantine any found entries... To get the log from Malwarebytes do the following: Click on

Hiya WenM, Not good, ok the only way back now is to Refresh your system. Windows will be reinstalled, you will not lose any personal files, pictures, videos, music etc.. You will lose any software that did not come with your PC or was not downloaded from the Windows app store... Remove usb device, boot to RE as you`ve done previously it should open to the "Choose an Option" window.... From that window select "Troubleshoot" from the next window select "Refresh your PC" follow the prompts from there, make sure to keep personal stuff... You should now be able to boot to normal

Download attached fixlist.txt file (end of reply) and save it to the USB stick you saved FRST into. "Do not open that file when running FRST fix" NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work. Access FRST as you did to get the log, press the Fix button just once and wait. The tool will make a log on the USB stick (Fixlog.txt). Please post it to your reply. Reboot your system, see if it will now load windows correctly.. fixlist.txt

Access FRST exactly as you did to get the log, when you have FRST open do the following: Run FRST one more time: Copy/paste the following exactly as written in the edit box after "Search:". rpcss.dll;User32.dll Click Search Files button and post the log (Search.txt) it makes to your reply. Post that log...