kevinf80

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About kevinf80

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  • Birthday January 10

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    Sunderland. UK

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  1. Hello MysticCobra, As the windows repair tool by Tweaking.com failed the only recommendation I can advise is to use the Windows "REFRESH" option... Thank you, Kevin...
  2. Hello Amydas and welcome to Malwarebytes, Follow the instructions at this link and post the requested logs: https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/ Thank you, Kevin
  3. PUP issue, need advice

    You`re very welcome Evl4b11, comeback anytime... Regards, Kevin...
  4. Need Help Malwarebytes won't remove this

    Thanks for the update leviathan12345, good to hear your problem is fixed.... Read the following links to fully understand PC Security and Best Practices, you may find them useful.... Answers to Common Security Questions and best Practices Do I need a Registry Cleaner? Take care and surf safe Kevin...
  5. Need Help Malwarebytes won't remove this

    Hello leviathan12345 and welcome to Malwarebytes, Follow the instructions in this link to clear your current problem: https://forums.malwarebytes.com/topic/214325-chrome-secure-preferences-detection-always-comes-back/ Be aware there are two posts in that thread, if the first instruction does not help move onto the second.... Let me know if the issue is cleared... Thank you, Kevin...
  6. Thanks for the update Dabedm, download and run the following to clean up.... Download "Delfix by Xplode" and save it to your desktop. Or use the following if first link is down: "Delfix link mirror" If your security program alerts to Delfix either, accept the alert or turn your security off. Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator Make Sure the following items are checked: Remove disinfection tools <----- this will remove tools we may have used. Purge System Restore <--- this will remove all previous and possibly exploited restore points, a new point relative to system status at present will be created. Reset system settings <--- this will reset any system settings back to default that were changed either by us during cleansing or malware/infection Now click on "Run" and wait patiently until the tool has completed. The tool will create a log when it has completed. We don't need you to post this. Any remnant files/logs from tools we have used can be deleted… Next, Read the following links to fully understand PC Security and Best Practices, you may find them useful.... Answers to Common Security Questions and best Practices Do I need a Registry Cleaner? Take care and surf safe Kevin...
  7. Thanks for the update, yes please post back to confirm if the IP blocks have ceased... Regarding tools we`ve used, I always prefer that they are removed to make sure there is no conflict with your system/security.... Delete RogueKiller portable from your Desktop, also delete this folder: C:\ProgramData\RogueKiller Next, Uninstall Sophos AV and Zemana http://www.askvg.com/how-to-completely-uninstall-remove-a-software-program-in-windows-without-using-3rd-party-software/ Also remove this folder if still present: C:\ProgramData\Sophos Next, Download "Delfix by Xplode" and save it to your desktop. Or use the following if first link is down: "Delfix link mirror" If your security program alerts to Delfix either, accept the alert or turn your security off. Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator Make Sure the following items are checked: Remove disinfection tools <----- this will remove tools we may have used. Purge System Restore <--- this will remove all previous and possibly exploited restore points, a new point relative to system status at present will be created. Reset system settings <--- this will reset any system settings back to default that were changed either by us during cleansing or malware/infection Now click on "Run" and wait patiently until the tool has completed. The tool will create a log when it has completed. We don't need you to post this. Any remnant files/logs from tools we have used can be deleted… Next, Read the following links to fully understand PC Security and Best Practices, you may find them useful.... Answers to Common Security Questions and best Practices Do I need a Registry Cleaner? Take care and surf safe Kevin...
  8. Thanks for the update FlorishH, definitely sound like a busted profile/account of sorts... https://www.techbout.com/fix-corrupt-user-profile-windows-10-9139/ If you do not need any further help I guess we can close out... Read the following links to fully understand PC Security and Best Practices, you may find them useful.... Answers to Common Security Questions and best Practices Do I need a Registry Cleaner? Take care and surf safe Kevin...
  9. Can you rerun RogueKiller, when done checkmark those four (4) entries and use delete option.. Reboot your PC when done, see if the outbound IP blocks are still happening
  10. PUP issue, need advice

    Yes that PUP hijacks your default home page, it will cause problems for you.. This is a quote from Malwaretips: Good to hear that @miekiemoes guide helped you remove that unwanted hijacker... Read the following links to fully understand PC Security and Best Practices, you may find them useful.... Answers to Common Security Questions and best Practices Do I need a Registry Cleaner? Take care and surf safe Kevin...
  11. PUP issue, need advice

    Hello Evl4b11 and welcome to Malwarebytes, Have you fixed your problem or do you still need help....? Thanks, Kevin....
  12. Ok, from your desktop lets run FRST and seewhat the logs show.. Download Farbar Recovery Scan Tool and save it to your desktop. Alternative download option: http://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.html Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way... Be aware FRST must be run from an account with Administrator status... Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.) Make sure Addition.txt is checkmarked under "Optional scans" Press Scan button to run the tool.... It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The tool will also make a log named (Addition.txt) Please attach that log to your reply. Thanks, Kevin...
  13. Comeback anytime venom, you`re always welcome... Regards, Kevin....
  14. If your PC is back to normal yes we can clean up and remove programs we`ve used. Delfix will do that for us... Navigate to the folder you save for Norton Power Eraser, you can delete that or drag and drop into Recycle bin... Next, Download "Delfix by Xplode" and save it to your desktop. Or use the following if first link is down: "Delfix link mirror" If your security program alerts to Delfix either, accept the alert or turn your security off. Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator Make Sure the following items are checked: Remove disinfection tools <----- this will remove tools we may have used. Purge System Restore <--- this will remove all previous and possibly exploited restore points, a new point relative to system status at present will be created. Reset system settings <--- this will reset any system settings back to default that were changed either by us during cleansing or malware/infection Now click on "Run" and wait patiently until the tool has completed. The tool will create a log when it has completed. We don't need you to post this. Any remnant files/logs from tools we have used can be deleted… Next, Read the following links to fully understand PC Security and Best Practices, you may find them useful.... Answers to Common Security Questions and best Practices Do I need a Registry Cleaner? Take care and surf safe Kevin...
  15. Do you now boot ok, log in correctly and have access to your Desktop...?