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Intermittently losing wifi connection

truck56
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truck56

truck56

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I have two laptops. The one that I recently installed Malwarebytes pro has been intermittently losing the wifi connection in my home. I have not had this problem with the laptop that does not have Malwarebytes pro installed. I have to reboot my laptop to regain my wifi. Could Malwarebytes pro be causing this problem.

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AdvancedSetup

AdvancedSetup

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Hello and :welcome:
 
Let me have you run a couple of scanners and we'll check and see if we can find an issue.
 
 
Please run the following scanner and send back the logs.

Download DDS from one of the locations below and save to your Desktop
dds.scr
dds.com

Temporarily disable any script blocker if your Anti-Virus/Anti-Malware has it.
How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.
Then double click dds.scr or dds.com to run the tool.
Click the Run button if prompted with an Open File - Security Warning dialog box.
A black DOS console should open and run for a moment.

  • When done, DDS will open two (2) logs:
    • DDS.txt
    • Attach.txt
  • Save both reports to your desktop
  • Please include the following logs in your next reply as an attachment: DDS.txt and Attach.txt
  • You can ignore the note about zipping the Attach.txt file and just post it or attach it.

 

 

 

please create an mbam-check log:
 

  • Download mbam-check.exe from here and save it to your desktop
  • Double-click on mbam-check.exe to run it, it should then open a log file
  • Please do not copy and paste the entire contents of the log into your next post, instead please attach the log CheckResults.txt file which should now be located on your desktop to your next post

 

 

 

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AdvancedSetup

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DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 10.0.9200.16720

Run by Ray at 16:20:16 on 2013-10-14

Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.3894.2630 [GMT -4:00]

.

AV: Microsoft Security Essentials *Disabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Microsoft Security Essentials *Disabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

c:\Program Files\Microsoft Security Client\MsMpEng.exe

C:\Windows\system32\atiesrxx.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k GPSvcGroup

C:\Windows\system32\Hpservice.exe

C:\Windows\system32\atieclxx.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Windows\system32\taskhost.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Windows\system32\svchost.exe -k bthsvcs

C:\Windows\System32\igfxpers.exe

C:\Program Files\Microsoft Security Client\msseces.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Zune\ZuneLauncher.exe

C:\Users\Ray\AppData\Local\DIRECTV Player\PCShowServerPMWrapper.exe

C:\Users\Ray\AppData\Local\DIRECTV Player\NDSPCShowServer.exe

C:\Windows\System32\WUDFHost.exe

C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE

C:\Windows\system32\SearchIndexer.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_9_900_117.exe

C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_9_900_117.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\system32\sppsvc.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uSearch Bar = Preserve

mWinlogon: Userinit = userinit.exe,

uRun: [iLivid] "C:\Users\Ray\AppData\Local\iLivid\iLivid.exe" -autorun

uRun: [PCShowServer] "C:\Users\Ray\AppData\Local\DIRECTV Player\PCShowServerPMWrapper.exe"

uPolicies-Explorer: NoDriveTypeAutoRun = dword:145

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

TCP: NameServer = 192.168.254.254

TCP: Interfaces\{C6C0B18A-0CB0-478F-8C7F-6B7901733B95} : DHCPNameServer = 192.168.254.254

SSODL: WebCheck - <orphaned>

x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe

x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe

x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe

x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey

x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe

x64-Run: [Zune Launcher] "C:\Program Files\Zune\ZuneLauncher.exe"

x64-Notify: igfxcui - igfxdev.dll

x64-SSODL: WebCheck - <orphaned>

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Ray\AppData\Roaming\Mozilla\Firefox\Profiles\1prfi1vm.default-1380149615257\

FF - prefs.js: browser.startup.homepage - www.yahoo.com

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrlui.dll

FF - plugin: C:\Users\Ray\AppData\Local\DIRECTV Player\npPlayerPlugin.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_117.dll

.

============= SERVICES / DRIVERS ===============

.

R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-6-18 247216]

R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2010-9-9 203264]

R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2011-5-13 30520]

R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-9-25 418376]

R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-9-25 701512]

R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2009-9-17 56344]

R3 intelkmd;intelkmd;C:\Windows\System32\drivers\igdpmd64.sys [2010-7-28 10610400]

R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-9-25 25928]

R3 NETw5s64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\System32\drivers\NETw5s64.sys [2010-1-13 7675392]

R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-6-10 539240]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S3 dmvsc;dmvsc;C:\Windows\System32\drivers\dmvsc.sys [2011-4-12 71168]

S3 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2012-8-31 139616]

S3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-6-20 366600]

S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2012-12-29 19456]

S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 27136]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2012-12-29 57856]

S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2012-12-29 30208]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-12-20 1255736]

.

=============== Created Last 30 ================

.

2013-10-14 11:55:19 9694160 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{40AD2CAF-E0BD-48DB-9BDF-3824E63167FC}\mpengine.dll

2013-10-13 07:19:29 9694160 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2013-10-09 18:16:18 633856 ----a-w- C:\Windows\System32\comctl32.dll

2013-10-09 18:16:18 530432 ----a-w- C:\Windows\SysWow64\comctl32.dll

2013-10-09 18:16:17 368128 ----a-w- C:\Windows\System32\atmfd.dll

2013-10-09 18:16:17 295424 ----a-w- C:\Windows\SysWow64\atmfd.dll

2013-10-09 18:16:16 70656 ----a-w- C:\Windows\SysWow64\fontsub.dll

2013-10-09 18:16:16 46080 ----a-w- C:\Windows\System32\atmlib.dll

2013-10-09 18:16:16 41472 ----a-w- C:\Windows\System32\lpk.dll

2013-10-09 18:16:16 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll

2013-10-09 18:16:16 25600 ----a-w- C:\Windows\SysWow64\lpk.dll

2013-10-09 18:16:16 14336 ----a-w- C:\Windows\System32\dciman32.dll

2013-10-09 18:16:16 10240 ----a-w- C:\Windows\SysWow64\dciman32.dll

2013-10-09 18:16:16 100864 ----a-w- C:\Windows\System32\fontsub.dll

2013-10-09 18:11:13 785624 ----a-w- C:\Windows\System32\drivers\Wdf01000.sys

2013-10-09 18:08:02 5549504 ----a-w- C:\Windows\System32\ntoskrnl.exe

2013-10-09 18:08:02 3969472 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2013-10-09 18:08:01 878080 ----a-w- C:\Windows\System32\advapi32.dll

2013-10-09 18:08:01 3914176 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2013-10-09 18:08:00 859648 ----a-w- C:\Windows\System32\tdh.dll

2013-10-09 18:08:00 640512 ----a-w- C:\Windows\SysWow64\advapi32.dll

2013-10-09 18:08:00 619520 ----a-w- C:\Windows\SysWow64\tdh.dll

2013-10-09 18:08:00 243712 ----a-w- C:\Windows\System32\wow64.dll

2013-10-09 18:08:00 1732032 ----a-w- C:\Windows\System32\ntdll.dll

2013-10-09 18:08:00 1292192 ----a-w- C:\Windows\SysWow64\ntdll.dll

2013-10-09 18:07:59 7680 ----a-w- C:\Windows\SysWow64\instnm.exe

2013-10-09 18:07:59 5120 ----a-w- C:\Windows\SysWow64\wow32.dll

2013-10-09 18:07:59 25600 ----a-w- C:\Windows\SysWow64\setup16.exe

2013-10-09 18:07:59 2048 ----a-w- C:\Windows\SysWow64\user.exe

2013-10-09 18:07:59 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll

2013-10-09 18:05:50 983488 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys

2013-10-09 18:05:50 124112 ----a-w- C:\Windows\System32\PresentationCFFRasterizerNative_v0300.dll

2013-10-09 18:05:50 102608 ----a-w- C:\Windows\SysWow64\PresentationCFFRasterizerNative_v0300.dll

2013-10-09 18:05:49 461312 ----a-w- C:\Windows\System32\scavengeui.dll

2013-10-09 18:05:48 99840 ----a-w- C:\Windows\System32\drivers\usbccgp.sys

2013-10-09 18:05:48 52736 ----a-w- C:\Windows\System32\drivers\usbehci.sys

2013-10-09 18:05:48 325120 ----a-w- C:\Windows\System32\drivers\usbport.sys

2013-10-09 18:05:47 7808 ----a-w- C:\Windows\System32\drivers\usbd.sys

2013-10-09 18:05:47 343040 ----a-w- C:\Windows\System32\drivers\usbhub.sys

2013-10-09 18:05:47 30720 ----a-w- C:\Windows\System32\drivers\usbuhci.sys

2013-10-09 18:05:47 25600 ----a-w- C:\Windows\System32\drivers\usbohci.sys

2013-10-04 13:13:07 63824 ----a-r- C:\Users\Ray\AppData\Roaming\Microsoft\Installer\{69b8745b-65c2-4a2d-b5db-00e0cd841f1e}\ARPPRODUCTICON.exe

2013-10-04 13:13:04 -------- d-----w- C:\Users\Ray\AppData\Local\DIRECTV Player

2013-09-25 23:12:31 -------- d-----w- C:\Users\Ray\AppData\Roaming\Malwarebytes

2013-09-25 23:12:10 -------- d-----w- C:\ProgramData\Malwarebytes

2013-09-25 23:12:08 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys

2013-09-25 23:12:08 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2013-09-25 23:11:40 -------- d-----w- C:\Users\Ray\AppData\Local\Programs

2013-09-25 21:23:22 -------- d-----w- C:\Program Files\Enigma Software Group

2013-09-25 21:22:41 -------- d-----w- C:\Windows\86CA3695A4124BAE92B649A60C2AC663.TMP

2013-09-25 21:22:40 -------- d-----w- C:\Program Files (x86)\Common Files\Wise Installation Wizard

2013-09-21 09:02:58 -------- d-----w- C:\Program Files (x86)\Mozilla Maintenance Service

.

==================== Find3M ====================

.

2013-10-09 13:18:03 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2013-10-09 13:18:03 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2013-09-22 23:28:06 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll

2013-09-22 23:27:49 2876928 ----a-w- C:\Windows\SysWow64\jscript9.dll

2013-09-22 23:27:48 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll

2013-09-22 23:27:48 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll

2013-09-22 22:55:10 2241024 ----a-w- C:\Windows\System32\wininet.dll

2013-09-22 22:54:51 3959296 ----a-w- C:\Windows\System32\jscript9.dll

2013-09-22 22:54:50 67072 ----a-w- C:\Windows\System32\iesetup.dll

2013-09-22 22:54:50 136704 ----a-w- C:\Windows\System32\iesysprep.dll

2013-09-21 03:38:39 2706432 ----a-w- C:\Windows\System32\mshtml.tlb

2013-09-21 03:30:24 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2013-09-21 02:48:36 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe

2013-09-21 02:39:47 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe

2013-09-14 01:10:19 497152 ----a-w- C:\Windows\System32\drivers\afd.sys

2013-09-08 02:30:37 1903552 ----a-w- C:\Windows\System32\drivers\tcpip.sys

2013-09-08 02:27:14 327168 ----a-w- C:\Windows\System32\mswsock.dll

2013-09-08 02:03:58 231424 ----a-w- C:\Windows\SysWow64\mswsock.dll

2013-08-29 01:48:15 44032 ----a-w- C:\Windows\apppatch\acwow64.dll

2013-08-28 01:21:06 3155968 ----a-w- C:\Windows\System32\win32k.sys

2013-08-05 02:25:45 155584 ----a-w- C:\Windows\System32\drivers\ataport.sys

2013-08-02 02:14:57 215040 ----a-w- C:\Windows\System32\winsrv.dll

2013-08-02 02:13:34 424448 ----a-w- C:\Windows\System32\KernelBase.dll

2013-08-02 01:50:42 274944 ----a-w- C:\Windows\SysWow64\KernelBase.dll

2013-08-02 01:09:17 338432 ----a-w- C:\Windows\System32\conhost.exe

2013-08-02 00:59:09 112640 ----a-w- C:\Windows\System32\smss.exe

2013-08-02 00:43:05 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll

2013-08-02 00:43:05 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll

2013-08-02 00:43:05 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll

2013-08-02 00:43:05 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll

2013-07-25 09:25:54 1888768 ----a-w- C:\Windows\System32\WMVDECOD.DLL

2013-07-25 08:57:27 1620992 ----a-w- C:\Windows\SysWow64\WMVDECOD.DLL

2013-07-19 01:58:42 2048 ----a-w- C:\Windows\System32\tzres.dll

2013-07-19 01:41:01 2048 ----a-w- C:\Windows\SysWow64\tzres.dll

.

============= FINISH: 16:20:42.22 ===============

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AdvancedSetup

AdvancedSetup

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.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Professional

Boot Device: \Device\HarddiskVolume1

Install Date: 12/17/2012 5:57:15 PM

System Uptime: 10/14/2013 4:14:21 PM (0 hours ago)

.

Motherboard: Hewlett-Packard | | 1436

Processor: Intel® Core™ i5 CPU M 520 @ 2.40GHz | CPU | 2400/1066mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 298 GiB total, 263.885 GiB free.

D: is CDROM ()

F: is Removable

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP54: 9/21/2013 3:00:12 AM - Windows Update

RP55: 9/25/2013 4:35:38 PM - Windows Update

RP56: 9/25/2013 5:23:03 PM - Installed SpyHunter

RP57: 9/25/2013 6:46:11 PM - Removed SpyHunter

RP58: 9/29/2013 8:01:43 AM - Windows Update

RP59: 10/2/2013 8:55:08 AM - Windows Update

RP60: 10/5/2013 3:00:12 AM - Windows Update

RP61: 10/8/2013 4:31:59 PM - Windows Update

RP62: 10/10/2013 3:00:13 AM - Windows Update

RP63: 10/13/2013 3:19:07 AM - Windows Update

.

==== Installed Programs ======================

.

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

CCleaner

DIRECTV Player

HP Product Detection

Malwarebytes Anti-Malware version 1.75.0.1300

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Security Client

Microsoft Security Essentials

Microsoft Silverlight

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

Mozilla Firefox 24.0 (x86 en-US)

Mozilla Maintenance Service

QuickShare

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)

Synaptics Pointing Device Driver

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Client Profile (KB2836939)

Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)

Visual Studio 2010 x64 Redistributables

Windows Mobile Device Updater Component

Zune

Zune Language Pack (CHS)

Zune Language Pack (CHT)

Zune Language Pack (CSY)

Zune Language Pack (DAN)

Zune Language Pack (DEU)

Zune Language Pack (ELL)

Zune Language Pack (ESP)

Zune Language Pack (FIN)

Zune Language Pack (FRA)

Zune Language Pack (HUN)

Zune Language Pack (IND)

Zune Language Pack (ITA)

Zune Language Pack (JPN)

Zune Language Pack (KOR)

Zune Language Pack (MSL)

Zune Language Pack (NLD)

Zune Language Pack (NOR)

Zune Language Pack (PLK)

Zune Language Pack (PTB)

Zune Language Pack (PTG)

Zune Language Pack (RUS)

Zune Language Pack (SVE)

.

==== End Of File ===========================

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AdvancedSetup

AdvancedSetup

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  • Root Admin
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mbam-check result log version: 2.0.0.1000

Malwarebytes Version: REG_SZ 1.75.0.1300

Date Log Created: 10/14/13

Time Log Created: 16:24:27

User Account type: Administrator

64 bit Operating System

Product Name: REG_SZ Windows 7 Professional

Current Build Number: 7601

Current Version Number: 6.1

Current CSDVersion: Service Pack 1

Proxy Status: No proxy is Set

LAN Settings:

=============

only 'Automatically detect settings' is selected

SystemPartition:

================

HKEY_LOCAL_MACHINE\SYSTEM\Setup\

SystemPartition REG_SZ \Device\HarddiskVolume1

Balloon Tips Status:

====================

Enabled

Time Format Settings:

=====================

Should be:

h:mm:ss tt

AM

PM

:

Currently:

REG_SZ h:mm:ss tt

REG_SZ AM

REG_SZ PM

REG_SZ :

Language and Regional Settings:

===============================

ACP: Language is English (United States)

MACCP: Language is English (United States)

OEMCP: Language is English (United States)

Startup Folders for Error_Expanding_Variables Check:

====================================================

All Users Startup Folder Exists.

Current User's Startup Folder Exists.

Terminal Services Status for (null) entries in PM logs and GetUserToken errors:

===============================================================================

TERMService:

==============

Type : 32

State : 1 (The service is not running.) (State is stopped)

WIN32_EXIT_CODE : 1077

SERVICE_EXIT_CODE : 0

CHECKPOINT : 0

WAIT_HINT : 0

TermService Start is set to: 3 (Manual Startup)

Compatibility Flag Settings (Any MBAM file listings should be removed):

=======================================================================

Malwarebytes Anti-Malware Shell Extension Block Check:

======================================================

MBAM Startup Entries:

=====================

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce

Service and Driver Status:

==========================

MBAMProtector:

==============

Type : 2

State : 4 (The service is running.) (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0

SERVICE_EXIT_CODE : 0

CHECKPOINT : 0

WAIT_HINT : 0

MBAMService:

==============

Type : 16

State : 4 (The service is running.)

WIN32_EXIT_CODE : 0

SERVICE_EXIT_CODE : 0

CHECKPOINT : 0

WAIT_HINT : 0

MBAMScheduler:

==============

Type : 16

State : 4 (The service is running.)

WIN32_EXIT_CODE : 0

SERVICE_EXIT_CODE : 0

CHECKPOINT : 0

WAIT_HINT : 0

<--CAN NOT OPEN SC_HANDLE, SERVICE IS NOT RUNNING FOR: MBAMChameleon

MBAMProtector Registry Values:

==============================

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMProtector

Type REG_DWORD 2

Start REG_DWORD 3

ErrorControl REG_DWORD 1

ImagePath REG_EXPAND_SZ \??\C:\Windows\system32\drivers\mbam.sys

Group REG_SZ FSFilter Anti-Virus

DependOnService REG_MULTI_SZ FltMgr

WOW64 REG_DWORD 1

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMProtector\Instances

DefaultInstance REG_SZ MBAMProtector Instance

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMProtector\Instances\MBAMProtector Instance

Altitude REG_SZ 328800

Flags REG_DWORD 0

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMProtector\Enum

0 REG_SZ Root\LEGACY_MBAMPROTECTOR\0000

Count REG_DWORD 1

NextInstance REG_DWORD 1

MBAMService Registry Values:

============================

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMService

Type REG_DWORD 16

Start REG_DWORD 2

ErrorControl REG_DWORD 1

ImagePath REG_EXPAND_SZ "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe"

DependOnService REG_MULTI_SZ MBAMProtector

WOW64 REG_DWORD 1

ObjectName REG_SZ LocalSystem

Description REG_SZ Malwarebytes Anti-Malware service

DelayedAutostart REG_DWORD 0

MBAMScheduler Registry Values:

==============================

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMScheduler

Type REG_DWORD 16

Start REG_DWORD 2

ErrorControl REG_DWORD 1

ImagePath REG_EXPAND_SZ "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe"

WOW64 REG_DWORD 1

ObjectName REG_SZ LocalSystem

Description REG_SZ Malwarebytes Anti-Malware scheduler

MBAM DLL's and Runtime Files:

=============================

HKEY_CLASSES_ROOT\vbAcceleratorSGrid6.vbalGrid

(Default): REG_SZ vbAccelerator Grid Control

HKEY_CLASSES_ROOT\vbAcceleratorSGrid6.vbalGrid\Clsid

(Default): REG_SZ {C5DA1F2B-B2BF-4DFC-BC9A-439133543A67}

HKEY_CLASSES_ROOT\SSubTimer6.GSubclass

(Default): REG_SZ SSubTimer6.GSubclass

HKEY_CLASSES_ROOT\SSubTimer6.GSubclass\Clsid

(Default): REG_SZ {71A27032-C7D8-11D2-BEF8-525400DFB47A}

HKEY_CLASSES_ROOT\SSubTimer6.CTimer

(Default): REG_SZ SSubTimer6.CTimer

HKEY_CLASSES_ROOT\SSubTimer6.CTimer\Clsid

(Default): REG_SZ {71A27034-C7D8-11D2-BEF8-525400DFB47A}

HKEY_CLASSES_ROOT\SSubTimer6.ISubclass

(Default): REG_SZ SSubTimer6.ISubclass

HKEY_CLASSES_ROOT\SSubTimer6.ISubclass\Clsid

(Default): REG_SZ {71A2702F-C7D8-11D2-BEF8-525400DFB47A}

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}

(Default): REG_SZ SSubTimer6.ISubclass

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories\{40FC6ED5-2438-11CF-A3DB-080036F12502}

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\ProgID

(Default): REG_SZ SSubTimer6.ISubclass

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\Programmable

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\TypeLib

(Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A}

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\VERSION

(Default): REG_SZ 1.0

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}

(Default): REG_SZ SSubTimer6.GSubclass

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories\{40FC6ED5-2438-11CF-A3DB-080036F12502}

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\InprocServer32

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\ssubtmr6.dll

ThreadingModel REG_SZ Apartment

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\ProgID

(Default): REG_SZ SSubTimer6.GSubclass

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\Programmable

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\TypeLib

(Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A}

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\VERSION

(Default): REG_SZ 1.0

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}

(Default): REG_SZ SSubTimer6.CTimer

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories\{40FC6ED5-2438-11CF-A3DB-080036F12502}

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\InprocServer32

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\ssubtmr6.dll

ThreadingModel REG_SZ Apartment

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\ProgID

(Default): REG_SZ SSubTimer6.CTimer

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\Programmable

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\TypeLib

(Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A}

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\VERSION

(Default): REG_SZ 1.0

HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}

HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1

(Default): REG_SZ vbAccelerator VB6 SGrid Control 2.0

HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\0

HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\0\win32

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\vbalsgrid6.ocx

HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\FLAGS

(Default): REG_SZ 2

HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\HELPDIR

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1

(Default): REG_SZ vbAccelerator VB6 SGrid Control 2.0

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\0

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\0\win32

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\vbalsgrid6.ocx

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\FLAGS

(Default): REG_SZ 2

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\HELPDIR

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware

HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}

HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0

(Default): REG_SZ vbAccelerator VB6 Subclassing and Timer Assistant (with configurable message response, multi-control support + timer bug fix)

HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\0

HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\0\win32

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\ssubtmr6.dll

HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\FLAGS

(Default): REG_SZ 0

HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\HELPDIR

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0

(Default): REG_SZ vbAccelerator VB6 Subclassing and Timer Assistant (with configurable message response, multi-control support + timer bug fix)

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\0

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\0\win32

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\ssubtmr6.dll

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\FLAGS

(Default): REG_SZ 0

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\HELPDIR

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware

HKEY_CLASSES_ROOT\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}

(Default): REG_SZ _ISubclass

HKEY_CLASSES_ROOT\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid32

(Default): REG_SZ {00020424-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}\TypeLib

(Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A}

Version REG_SZ 1.0

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}

(Default): REG_SZ ISubclass

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid

(Default): REG_SZ {00020424-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid32

(Default): REG_SZ {00020424-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}\TypeLib

(Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A}

Version REG_SZ 1.0

HKEY_CLASSES_ROOT\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}

(Default): REG_SZ __CTimer

HKEY_CLASSES_ROOT\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid32

(Default): REG_SZ {00020420-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}\TypeLib

(Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A}

Version REG_SZ 1.0

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}

(Default): REG_SZ CTimer

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid

(Default): REG_SZ {00020420-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid32

(Default): REG_SZ {00020420-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}\TypeLib

(Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A}

Version REG_SZ 1.0

HKEY_CLASSES_ROOT\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}

(Default): REG_SZ __vbalGrid

HKEY_CLASSES_ROOT\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}\ProxyStubClsid32

(Default): REG_SZ {00020420-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}\TypeLib

(Default): REG_SZ {DE8CE233-DD83-481D-844C-C07B96589D3A}

Version REG_SZ 1.1

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}

(Default): REG_SZ vbalGrid

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}\ProxyStubClsid

(Default): REG_SZ {00020420-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}\ProxyStubClsid32

(Default): REG_SZ {00020420-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}\TypeLib

(Default): REG_SZ {DE8CE233-DD83-481D-844C-C07B96589D3A}

Version REG_SZ 1.1

MBAM Registry Settings and License Info:

========================================

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Malwarebytes' Anti-Malware

advancedheuristics REG_DWORD 1

downloadprogram REG_DWORD 1

hidereg REG_DWORD 0

detectp2p REG_DWORD 0

detectpum REG_DWORD 1

detectpup REG_DWORD 2

updatewarn REG_DWORD 1

updatewarndays REG_DWORD 7

useproxy REG_DWORD 0

useauthentication REG_DWORD 0

contextmenu REG_DWORD 1

reportthreats REG_DWORD 1

startwithwindows REG_DWORD 1

startfsdisabled REG_DWORD 0

startipdisabled REG_DWORD 0

silentipmode REG_DWORD 0

autoquarantine REG_DWORD 1

notifyinstallprogram REG_DWORD 1

trialpromptshown REG_DWORD 1

autoquarantinenotify REG_DWORD 1

alwaysscanarchives REG_DWORD 1

InstallPath REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware

dbdate REG_SZ Mon, 14 Oct 2013 10:34:31 GMT

dbversion REG_SZ v2013.10.14.04

programversion REG_SZ 1.75.0.1300

programbuild REG_SZ consumer

trialended REG_DWORD 0

SchedulerQueue REG_MULTI_SZ 6148, 30325168, 617274272, 1, 23 | 30329044, 2924628573

ID XXXXX-XXXXX This is hidden data.

Key XXXX-XXXX-XXXX-XXXX This is hidden data.

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Malwarebytes' Anti-Malware (Trial)

TrialId There is data here but it is hidden.

StartDate REG_SZ Wed, 25 Sep 2013 23:12:42 UTC

EndDate REG_SZ Wed, 09 Oct 2013 23:12:42 UTC

HKEY_CURRENT_USER\SOFTWARE\Malwarebytes' Anti-Malware

alwaysscanfiles REG_DWORD 1

alwaysscanheuristics REG_DWORD 1

alwaysscanmemory REG_DWORD 1

alwaysscanregistry REG_DWORD 1

alwaysscanstartups REG_DWORD 1

autosavelog REG_DWORD 1

openlog REG_DWORD 1

defaultscan REG_DWORD 1

terminateie REG_DWORD 0

Language REG_SZ English.lng

selectedrives REG_SZ C:\|

HKEY_USERS\S-1-5-18\SOFTWARE\Malwarebytes' Anti-Malware

alwaysscanfiles REG_DWORD 1

alwaysscanheuristics REG_DWORD 1

alwaysscanmemory REG_DWORD 1

alwaysscanregistry REG_DWORD 1

alwaysscanstartups REG_DWORD 1

autosavelog REG_DWORD 1

openlog REG_DWORD 1

defaultscan REG_DWORD 0

terminateie REG_DWORD 0

HKEY_USERS\.DEFAULT\SOFTWARE\Malwarebytes' Anti-Malware

alwaysscanfiles REG_DWORD 1

alwaysscanheuristics REG_DWORD 1

alwaysscanmemory REG_DWORD 1

alwaysscanregistry REG_DWORD 1

alwaysscanstartups REG_DWORD 1

autosavelog REG_DWORD 1

openlog REG_DWORD 1

defaultscan REG_DWORD 0

terminateie REG_DWORD 0

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Malwarebytes' Anti-Malware_is1

Inno Setup: Setup Version REG_SZ 5.5.3-dev (a)

Inno Setup: App Path REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware

InstallLocation REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\

Inno Setup: Icon Group REG_SZ Malwarebytes' Anti-Malware

Inno Setup: User REG_SZ Ray

Inno Setup: Selected Tasks REG_SZ desktopicon

Inno Setup: Deselected Tasks REG_SZ quicklaunchicon

Inno Setup: Language REG_SZ English

DisplayName REG_SZ Malwarebytes Anti-Malware version 1.75.0.1300

DisplayIcon REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe

UninstallString REG_SZ "C:\Program Files (x86)\Malwarebytes' Anti-Malware\unins000.exe"

QuietUninstallString REG_SZ "C:\Program Files (x86)\Malwarebytes' Anti-Malware\unins000.exe" /SILENT

DisplayVersion REG_SZ 1.75.0.1300

Publisher REG_SZ Malwarebytes Corporation

URLInfoAbout REG_SZ http://www.malwarebytes.org

NoModify REG_DWORD 1

NoRepair REG_DWORD 1

InstallDate REG_SZ 20131007

MajorVersion REG_DWORD 1

MinorVersion REG_DWORD 75

EstimatedSize REG_DWORD 19743

Pending File Rename Operations:

================================

If any Malwarebytes Anti-Malware items are listed below, the user must reboot to complete a Malwarebytes Anti-Malware upgrade installation.

Scheduler Queue:

================

Scheduled Item: Update Schedule Options: | Daily | Random

Start Time: 2013-09-25 05:29 Repeating Every: 1 Recover if missed by: 23

Context Menu Entries:

=====================

HKEY_CLASSES_ROOT\AllFilesystemObjects\shellex\ContextMenuHandlers\MBAMShlExt

(Default): REG_SZ {57CE581A-0CB6-4266-9CA0-19364C90A0B3}

HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\MBAMShlExt

(Default): REG_SZ {57CE581A-0CB6-4266-9CA0-19364C90A0B3}

HKEY_CLASSES_ROOT\MBAMExt.MBAMShlExt

(Default): REG_SZ MBAMShlExt Class

HKEY_CLASSES_ROOT\MBAMExt.MBAMShlExt\CLSID

(Default): REG_SZ {57CE581A-0CB6-4266-9CA0-19364C90A0B3}

HKEY_CLASSES_ROOT\MBAMExt.MBAMShlExt\CurVer

(Default): REG_SZ MBAMExt.MBAMShlExt.1

HKEY_CLASSES_ROOT\MBAMExt.MBAMShlExt.1

(Default): REG_SZ MBAMShlExt Class

HKEY_CLASSES_ROOT\MBAMExt.MBAMShlExt.1\CLSID

(Default): REG_SZ {57CE581A-0CB6-4266-9CA0-19364C90A0B3}

HKEY_CLASSES_ROOT\Interface\{015FAC74-0374-494A-A02D-316D562C0FCE}

(Default): REG_SZ IMBAMShlExt

HKEY_CLASSES_ROOT\Interface\{015FAC74-0374-494A-A02D-316D562C0FCE}\ProxyStubClsid32

(Default): REG_SZ {00020424-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Interface\{015FAC74-0374-494A-A02D-316D562C0FCE}\TypeLib

(Default): REG_SZ {AFF1A83B-6C83-4342-8E68-1648DE06CB65}

Version REG_SZ 1.0

HKEY_CLASSES_ROOT\CLSID\{57CE581A-0CB6-4266-9CA0-19364C90A0B3}

(Default): REG_SZ MBAMShlExt Class

HKEY_CLASSES_ROOT\CLSID\{57CE581A-0CB6-4266-9CA0-19364C90A0B3}\InprocServer32

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dll

ThreadingModel REG_SZ Apartment

HKEY_CLASSES_ROOT\CLSID\{57CE581A-0CB6-4266-9CA0-19364C90A0B3}\ProgID

(Default): REG_SZ MBAMExt.MBAMShlExt.1

HKEY_CLASSES_ROOT\CLSID\{57CE581A-0CB6-4266-9CA0-19364C90A0B3}\TypeLib

(Default): REG_SZ {AFF1A83B-6C83-4342-8E68-1648DE06CB65}

HKEY_CLASSES_ROOT\CLSID\{57CE581A-0CB6-4266-9CA0-19364C90A0B3}\VersionIndependentProgID

(Default): REG_SZ MBAMExt.MBAMShlExt

HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}

HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0

(Default): REG_SZ MBAMExt 1.0 Type Library

HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\0

HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\0\win64

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dll

HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\FLAGS

(Default): REG_SZ 0

HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\HELPDIR

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0

(Default): REG_SZ MBAMExt 1.0 Type Library

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\0

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\0\win64

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dll

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\FLAGS

(Default): REG_SZ 0

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\HELPDIR

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware

MBAM Drivers:

=============

C:\Windows\system32\drivers\mbam.sys File Size: 25928 BYTES FileVersion: 1.60.2.0

Required Dependencies:

======================

BFE:

==============

Type : 32

State : 4 (The service is running.)

WIN32_EXIT_CODE : 0

SERVICE_EXIT_CODE : 0

CHECKPOINT : 0

WAIT_HINT : 0

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE

DisplayName REG_SZ @%SystemRoot%\system32\bfe.dll,-1001

Group REG_SZ NetworkProvider

ImagePath REG_EXPAND_SZ %systemroot%\system32\svchost.exe -k LocalServiceNoNetwork

Description REG_SZ @%SystemRoot%\system32\bfe.dll,-1002

ObjectName REG_SZ NT AUTHORITY\LocalService

ErrorControl REG_DWORD 1

Start REG_DWORD 2

Type REG_DWORD 32

DependOnService REG_MULTI_SZ RpcSs

ServiceSidType REG_DWORD 3

RequiredPrivileges REG_MULTI_SZ SeAuditPrivilege

FailureActions REG_BINARY Binary Data

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE\Parameters

ServiceDll REG_EXPAND_SZ %SystemRoot%\System32\bfe.dll

ServiceDllUnloadOnStop REG_DWORD 1

ServiceMain REG_SZ BfeServiceMain

fltmgr:

==============

Type : 2

State : 4 (The service is running.) (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0

SERVICE_EXIT_CODE : 0

CHECKPOINT : 0

WAIT_HINT : 0

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\FltMgr

AttachWhenLoaded REG_DWORD 1

DisplayName REG_SZ @%SystemRoot%\system32\drivers\fltmgr.sys,-10001

Group REG_SZ FSFilter Infrastructure

ImagePath REG_EXPAND_SZ system32\drivers\fltmgr.sys

Description REG_SZ @%SystemRoot%\system32\drivers\fltmgr.sys,-10000

ErrorControl REG_DWORD 3

Start REG_DWORD 0

Tag REG_DWORD 1

Type REG_DWORD 2

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\FltMgr\Enum

0 REG_SZ Root\LEGACY_FLTMGR\0000

Count REG_DWORD 1

NextInstance REG_DWORD 1

C:\Windows\system32\drivers\fltmgr.sys File Size: 289664 BYTES FileVersion: 6.1.7601.17514

C:\Windows\SysWOW64\olepro32.dll File Size: 90112 BYTES FileVersion: 6.1.7601.17514

List of MBAM Related Directories:

=================================

C:\Program Files (x86)\Malwarebytes' Anti-Malware

7z.dll File Size: 914432 BYTES FileVersion: 9.20.0.0

changes.txt File Size: 200 BYTES

license.rtf File Size: 17916 BYTES

mbam.chm File Size: 474148 BYTES

mbam.dll File Size: 527944 BYTES FileVersion: 1.70.0.0

mbam.exe File Size: 887432 BYTES FileVersion: 1.75.0.1

mbamcore.dll File Size: 1127496 BYTES FileVersion: 1.70.0.0

mbamext.dll File Size: 95304 BYTES FileVersion: 1.70.0.0

mbamgui.exe File Size: 532040 BYTES FileVersion: 1.70.0.0

mbamnet.dll File Size: 2191944 BYTES FileVersion: 1.70.0.0

mbampt.exe File Size: 40008 BYTES FileVersion: 1.70.0.0

mbamscheduler.exe File Size: 418376 BYTES FileVersion: 1.70.0.0

mbamservice.exe File Size: 701512 BYTES FileVersion: 1.70.0.0

ssubtmr6.dll File Size: 46416 BYTES FileVersion: 1.1.0.3

unins000.dat File Size: 29889 BYTES

unins000.exe File Size: 712264 BYTES FileVersion: 51.52.0.0

unins000.msg File Size: 11277 BYTES

vbalsgrid6.ocx File Size: 496976 BYTES FileVersion: 2.0.0.40

C:\Program Files (x86)\Malwarebytes' Anti-Malware\Chameleon

chameleon.chm File Size: 186068 BYTES

firefox.com File Size: 218184 BYTES

firefox.exe File Size: 218184 BYTES

firefox.pif File Size: 218184 BYTES

firefox.scr File Size: 218184 BYTES

iexplore.exe File Size: 218184 BYTES

mbam-chameleon.com File Size: 218184 BYTES

mbam-chameleon.exe File Size: 218184 BYTES

mbam-chameleon.pif File Size: 218184 BYTES

mbam-chameleon.scr File Size: 218184 BYTES

mbam-killer.exe File Size: 896072 BYTES

rundll32.exe File Size: 218184 BYTES

svchost.exe File Size: 218184 BYTES

winlogon.exe File Size: 218184 BYTES

C:\Program Files (x86)\Malwarebytes' Anti-Malware\Languages

arabic.lng File Size: 21894 BYTES

belarusian.lng File Size: 26884 BYTES

bosnian.lng File Size: 27108 BYTES

bulgarian.lng File Size: 27574 BYTES

catalan.lng File Size: 28252 BYTES

chineseSI.lng File Size: 11024 BYTES

chineseTR.lng File Size: 11952 BYTES

croatian.lng File Size: 26670 BYTES

czech.lng File Size: 24874 BYTES

danish.lng File Size: 26582 BYTES

dutch.lng File Size: 28342 BYTES

english.lng File Size: 24542 BYTES

estonian.lng File Size: 25146 BYTES

finnish.lng File Size: 25950 BYTES

french.lng File Size: 29830 BYTES

german.lng File Size: 29894 BYTES

greek.lng File Size: 29300 BYTES

hebrew.lng File Size: 19362 BYTES

hungarian.lng File Size: 28666 BYTES

indonesian.lng File Size: 26854 BYTES

italian.lng File Size: 28194 BYTES

japanese.lng File Size: 16266 BYTES

korean.lng File Size: 14188 BYTES

latvian.lng File Size: 27100 BYTES

lithuanian.lng File Size: 27838 BYTES

norwegian.lng File Size: 25116 BYTES

polish.lng File Size: 26644 BYTES

portugueseBR.lng File Size: 28654 BYTES

portuguesePT.lng File Size: 29062 BYTES

romanian.lng File Size: 28290 BYTES

russian.lng File Size: 27302 BYTES

serbian.lng File Size: 26804 BYTES

slovak.lng File Size: 25644 BYTES

slovenian.lng File Size: 24852 BYTES

spanish.lng File Size: 30060 BYTES

swedish.lng File Size: 25992 BYTES

thai.lng File Size: 26092 BYTES

turkish.lng File Size: 25876 BYTES

vietnamese.lng File Size: 29528 BYTES

C:\Users\Ray\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware

C:\Users\Ray\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Logs

mbam-log-2013-09-25 (19-14-51).txt File Size: 3858 BYTES

mbam-log-2013-09-26 (09-12-44).txt File Size: 1912 BYTES

mbam-log-2013-09-26 (20-54-41).txt File Size: 1912 BYTES

mbam-log-2013-09-26 (23-12-09).txt File Size: 1914 BYTES

mbam-log-2013-09-28 (17-09-52).txt File Size: 1912 BYTES

mbam-log-2013-10-01 (07-14-55).txt File Size: 1912 BYTES

mbam-log-2013-10-01 (21-34-02).txt File Size: 1912 BYTES

mbam-log-2013-10-02 (00-52-01).txt File Size: 1912 BYTES

mbam-log-2013-10-04 (08-09-16).txt File Size: 1912 BYTES

mbam-log-2013-10-06 (14-30-20).txt File Size: 1912 BYTES

mbam-log-2013-10-07 (06-48-51).txt File Size: 1922 BYTES

C:\Users\Ray\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Quarantine

3189858949.data File Size: 729 BYTES

3189858949.quar File Size: 1628160 BYTES

3433901025.data File Size: 738 BYTES

3433901025.quar File Size: 51992 BYTES

3921152997.data File Size: 737 BYTES

3921152997.quar File Size: 218 BYTES

7812698777.data File Size: 747 BYTES

7812698777.quar File Size: 1838 BYTES

8014953437.data File Size: 803 BYTES

8014953437.quar File Size: 450 BYTES

9665089259.data File Size: 1158 BYTES

C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware

rules.ref File Size: 6624174 BYTES

C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\Configuration

build.conf File Size: 140 BYTES

config.conf File Size: 4076 BYTES

custom.conf File Size: 20 BYTES

database.conf File Size: 432 BYTES

html.conf File Size: 2904 BYTES

local.conf File Size: 1426 BYTES

manifest.conf File Size: 1752 BYTES

messaging.conf File Size: 1430 BYTES

news.conf File Size: 272 BYTES

C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\Logs

protection-log-2013-09-25.txt File Size: 3454 BYTES

protection-log-2013-09-26.txt File Size: 3142 BYTES

protection-log-2013-09-27.txt File Size: 1600 BYTES

protection-log-2013-09-28.txt File Size: 750 BYTES

protection-log-2013-09-29.txt File Size: 1966 BYTES

protection-log-2013-09-30.txt File Size: 2554 BYTES

protection-log-2013-10-01.txt File Size: 2924 BYTES

protection-log-2013-10-02.txt File Size: 4542 BYTES

protection-log-2013-10-03.txt File Size: 974 BYTES

protection-log-2013-10-04.txt File Size: 974 BYTES

protection-log-2013-10-05.txt File Size: 4820 BYTES

protection-log-2013-10-06.txt File Size: 3504 BYTES

protection-log-2013-10-07.txt File Size: 7736 BYTES

protection-log-2013-10-08.txt File Size: 2156 BYTES

protection-log-2013-10-09.txt File Size: 2150 BYTES

protection-log-2013-10-10.txt File Size: 3018 BYTES

protection-log-2013-10-11.txt File Size: 2406 BYTES

protection-log-2013-10-12.txt File Size: 1562 BYTES

protection-log-2013-10-13.txt File Size: 3730 BYTES

protection-log-2013-10-14.txt File Size: 2554 BYTES

===============================================================

END OF FILE

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  • Root Admin
AdvancedSetup

AdvancedSetup

Posted
  • Root Admin
Posted

I don't see anything obvious there so far. I do see that you should think about changing your scheduled task to update the rules database more often.

Please download MiniToolBox save it to your desktop and run it.

Checkmark the following check-boxes:

  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using Reset FF Proxy Settings option Firefox should be closed.

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  • Root Admin
AdvancedSetup

AdvancedSetup

Posted
  • Root Admin
Posted

You're doing fine and that log looks pretty good. 
 
Please try shutting down the computer and leaving the power off for at least 5 minutes.
Then unplug your router and modem if you have both from the power source for 5 minutes.
Then plug the router and modem back in and let them run for at least 1 minute, then turn the computer back on.
 
Then keep an eye on it and see if it works any better now or not and let us know please.
 
You can also look at the following to reset, or update your scheduler settings for the program.
 
 
 
Resetting the Malwarebytes Anti-Malware schedules from the command line.
 
There is a 15 minute randomized delay in the scheduler for MBAM updates so + or - 15 minutes is normal for updates with the scheduler. Scans will run at the time set for though.

From an elevated admin command prompt please do the following.
How to Open an Elevated Command Prompt in Windows 7

Please type the following and press the Enter key at the end of the line.
You can check here if you're not sure if your computer is 32-bit or 64-bit

On Windows XP and Windows 7 x86
CD "%ProgramFiles%\Malwarebytes' Anti-Malware"

On Windows 7 x64
CD "%ProgramFiles(x86)%\Malwarebytes' Anti-Malware"

Please type the following and press the Enter key at the end of each line. There will not be any feedback normally unless you type it wrong.


mbam.exe /unschedule /all
mbam.exe /schedule /update /silent /hourly /every 4 /starting 10/04/2013 16:15:00 /recover 2
mbam.exe /schedule /scan -quick -log -silent -remove -reboot /silent /daily /every 1 /starting 10/04/2013 17:30:00 /recover 23

Now open the MBAM program and go to the Protection tab and click on the Scheduler button
If completed correctly it should look very similar to the image below.

scheduler_settings_zps5f895d05.png

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  • Root Admin
AdvancedSetup

AdvancedSetup

Posted
  • Root Admin
Posted

You can try the following as well.

 

MBAM Clean Removal Process
 

If that does not correct it then temporarily disable the Protection Module from MBAM for a day and see how that works out.   It could be that resetting the IP stack after update is somehow causing the drop but not sure why.

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