nasdaq

This topic will me merged with this one. https://forums.malwarebytes.com/topic/236397-epicunitscaninfo-keeps-popping-up-as-being-blocked/

Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === I need more information to give you sound advice. Please download Malwarebytes Anti-Malware from here Right-click on the MBAM icon and select Run as administrator to run the tool. Click Yes to accept any security warnings that may appear. Once the MBAM dashboard opens, on the right detail pane click on the word "Current" under the Scan Status to update the tool database. On the left menu pane click the Settings tab, and then select the Protection tab on the top. Under the Scan Options, turn on the button Scan for rootkits and Scan within archives. Click the Scan tab on the right detail pane, select Threat Scan and click the Start Scan button Note: The scan may take some time to finish, so please be patient. If potential threats are detected, ensure to checkmark all the listed items, and click the Quarantine Selected button. While still on the Scan tab, click the View Report button, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop. The log can also be viewed by clicking the log to select it, then clicking the View Report button. Please post the log for my review. Note: If asked to restart the computer, please do so immediately. === Please download AdwCleaner by Xplode onto your Desktop. Close all open programs and internet browsers. Double click on AdwCleaner.exe to run the tool. Click the Scan button and wait for the process to complete. Click the LogFile button and the report will open in Notepad. IMPORTANT If you click the Clean button all items listed in the report will be removed. If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows. Close all open programs and internet browsers. Double click on AdwCleaner.exe to run the tool. Click the Scan button and wait for the process to complete. Check off the element(s) you wish to keep. Click on the Clean button follow the prompts. A log file will automatically open after the scan has finished. Please post the content of that log file with your next answer. You can find the log file at C:\AdwCleanerCx.txt (x is a number). === Download the version of this tool for your operating system. Farbar Recovery Scan Tool (64 bit) Farbar Recovery Scan Tool (32 bit) and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file to your reply: In the Reply section in the bottom of the topic Click the "more reply Options" button. Attach the file. Select the "Choose a File" navigate to the location of the File. Click the file you wish to Attach. Click Attach this file. Click the Add reply button. === Please post the logs for my review. Let me know what problems persists. Wait for further instructions p.s. Edit. I have just seen your other topic. I will ask the MOD to merge these topic.

Hi. Repair these services. Boot with Safe Mode with Networking. Execute the following. Please Download Tweaking.com - Windows Repair from Here Install and then run the program Execute the instructions on Step 1 Important Click Next on Step 2 Optional, do the Pre Scan skip Step 3 and 4 Optional for now. On Step 5 Backup System Restore Do a Registry backup. When you have completed this click Next Click Repairs - Open Repairs in the bottom right corner Uncheck the All repair button then select just the item(s) listed below 01 - Repair Registry Permissions 03 - Reset Service permissions 04 - Register System Files 05 - Repair WMI 10 - Remove Policies Set By Infections 16 - Repair Windows Updates 20 - Repair MSI (Windows Installer) 25 - Restore Important Windows Services 26 - Set Windows Service to Default Startup Click the Start button and let the process run to completion. Copy any error messages into Notepad, Save it on your Desktop. ( Reboot if asked to do so) Please copy and paste the Contents of this file on your next reply. === Restart the computer normally. How is the computer running now?

Well at least you have some backup should your regular one fails.

Are you still with me?

Are you still with me?

Hi, I previously used the Code box to prepare the fix. This time I Changed it to the Quote box. Save the File as New_Regfix.reg and run it. Let me know if successful.

Hi, Is this computer normally used by someone in the house, or is it a space unit. --RogueKiller-- Download & SAVE to your Desktop Download RogueKiller Quit all programs that you may have started. Please disconnect any USB or external drives from the computer before you run this scan! For Vista or above, right-click the program file and select "Run as Administrator" Accept the user agreements. Execute the scan and wait until it has finished. If a Windows opens to explain what [PUM's] are, read about it. Click the RoguKiller icon on your taksbar to return to the report. Click open the Report Click Export TXT button Save the file as ReportRogue.txt Click the Remove button to delete the items in RED Click Finish and close the program. Locate the ReportRogue.txt file on your Desktop and copy/paste the contents in your next. =======

Hi, Your logs are clean but your System Restore is disabled. Did you run the Farbar program with the external drive(s) mounted to this computer?

Hi, no sign of malware was found in your logs. Stay safe.

Is the computer running well?

Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === If unable to run this program in Normal Mode boot to Safe Mode with Networking. Download the version of this tool for your operating system. Farbar Recovery Scan Tool (64 bit) Farbar Recovery Scan Tool (32 bit) and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file to your reply: In the Reply section in the bottom of the topic Click the "more reply Options" button. Attach the file. Select the "Choose a File" navigate to the location of the File. Click the file you wish to Attach. Click Attach this file. Click the Add reply button. === Please post the logs for my review. Wait for further instructions

Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Please download Malwarebytes Anti-Malware from here Right-click on the MBAM icon and select Run as administrator to run the tool. Click Yes to accept any security warnings that may appear. Once the MBAM dashboard opens, on the right detail pane click on the word "Current" under the Scan Status to update the tool database. On the left menu pane click the Settings tab, and then select the Protection tab on the top. Under the Scan Options, turn on the button Scan for rootkits and Scan within archives. Click the Scan tab on the right detail pane, select Threat Scan and click the Start Scan button Note: The scan may take some time to finish, so please be patient. If potential threats are detected, ensure to checkmark all the listed items, and click the Quarantine Selected button. While still on the Scan tab, click the View Report button, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop. The log can also be viewed by clicking the log to select it, then clicking the View Report button. Please post the log for my review. Note: If asked to restart the computer, please do so immediately. === Please download AdwCleaner by Xplode onto your Desktop. Close all open programs and internet browsers. Double click on AdwCleaner.exe to run the tool. Click the Scan button and wait for the process to complete. Click the LogFile button and the report will open in Notepad. IMPORTANT If you click the Clean button all items listed in the report will be removed. If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows. Close all open programs and internet browsers. Double click on AdwCleaner.exe to run the tool. Click the Scan button and wait for the process to complete. Check off the element(s) you wish to keep. Click on the Clean button follow the prompts. A log file will automatically open after the scan has finished. Please post the content of that log file with your next answer. You can find the log file at C:\AdwCleanerCx.txt (x is a number). === Download the version of this tool for your operating system. Farbar Recovery Scan Tool (64 bit) Farbar Recovery Scan Tool (32 bit) and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file to your reply: In the Reply section in the bottom of the topic Click the "more reply Options" button. Attach the file. Select the "Choose a File" navigate to the location of the File. Click the file you wish to Attach. Click Attach this file. Click the Add reply button. === Please post the logs for my review. Let me know what problems persists. Wait for further instructions

Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Your logs are clean. Go for a clean install of Malwarebytes, see if that helps... Totally Remove Malwarebytes from your system: Download the latest version of MB-Clean by clicking this link: https://downloads.malwarebytes.com/file/mb_clean save to your Desktop, or a folder of your choice. Close all open applications Double-click and run mb-clean.exe A prompt with an option to clean up the system will appear: Yes - will proceed with backing up the license key (Malwarebytes 3.x only) and initiating the cleanup process. (Recommended) No - will exit the utility Once the cleanup process is completed, a prompt will appear: Yes – will proceed and post reboot you will be prompted to continue with the downloading, installation and activation of latest version of Malwarebytes 3.x (Recommended) No – will exit the utility and you will not be prompted (post reboot) to download, reinstall and re-activate (Not Recommended) We recommend rebooting immediately. Additionally, stopping at this step is not recommended and will most likely not resolve your issue(s). Upon reboot, a prompt will appear: Yes - will download, install and activate the latest version of Malwarebytes 3.x (Recommended) No - will exit the utility and the cleanup process is complete... Does clear the issue..? <<<>>>

Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Download the version of this tool for your operating system. Farbar Recovery Scan Tool (64 bit) Farbar Recovery Scan Tool (32 bit) and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file to your reply: In the Reply section in the bottom of the topic Click the "more reply Options" button. Attach the file. Select the "Choose a File" navigate to the location of the File. Click the file you wish to Attach. Click Attach this file. Click the Add reply button. === Please post the logs for my review. Wait for further instructions

Hi, === Remove this program in bold via the Control Panel > Programs > Programs and Features. Teoma Media Search App (HKLM-x32\...\{41525332-2D54-4D47-00A7-A758B70C2F04}) (Version: 12.47.4.352 - APN, LLC) === Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The tool will create a log (Fixlog.txt) please post it to your reply. === If not already done please run the Malwarebytes and delete all the items found. Restart the computer normally. Let me know what problem persists. fixlist.txt

Hi, Sorry, I must have had a senior moment. https://www.thewindowsclub.com/check-for-updates-in-windows-10

Please post the logs showing the 2 Trojans.

Hi, Check for any pending Microsoft Security Updates. https://support.microsoft.com/en-ca/help/311047/how-to-keep-your-windows-computer-up-to-date Install if any available.

Keep Safe.

Hi === With this fix I will take an other approach. Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The tool will create a log (Fixlog.txt) please post it to your reply. === Let me know if the problem persists. fixlist.txt

Hi, === Please run the Farbar Recovery Scan Tool. Enter HRUPPORG.* in the Search Box and hit the File Search button. Post the content of the Search.txt in your next reply. === Lets also see what we can find in the Registry. Farbar Recovery Scan Tool (FRST) - Registry Search Follow the instructions below to download and execute a Registry search on your system with FRST, and provide the log in your next reply. Right-click on the executable and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users); Accept the disclaimer by clicking on Yes, and FRST will then do a back-up of your Registry which should take a few seconds; In the Search text area, copy and paste the following: HRUPPORG Once done, click on the Search Registry button and wait for FRST to finish the search; On completion, a log will open in Notepad. Copy and paste its content in your next reply; Please post the logs for my review.

Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Yes will remove them. They were the Firewall policy. Not sure if it wll improve you situation. Let me know. Copy all the text IN THE QUOTE BOX below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved Right click the .reg file and allow it to merge with the registry. Restart the computer when completed. You can delete the fixme.reg file when done.

Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === https://www.malwarebytes.com/support/guides/malwarebytes-for-mac/Quarantine.html === Download Delfix from this site. https://www.bleepingcomputer.com/download/delfix/ DelFix is a tool developed by Xplode, the makers of AdwCleaner, which can remove all portable virus cleaning and disinfection tools you’ve ever used. It will also reset the restore points of your computer systems making it even safer. The program makes some other adjustments to your PC too which include: Activate UAC: It activates the user account control after cleaning the log files and the unnecessary clutter in your PC. Remove disinfection tools: Removes the tool you’ve ever used to disinfect your PC. Create registry backup: The program creates a registry backup and stores it under % windir% \ ERUNT \ DelFix. Purge system restore: Deletes all your older restore points and creates a fresh one. Reset system settings: It resets the system settings after the removal process is completed. Hope that will help.

Hi, This may help Navigate to this page. https://www.easeus.com/partition-manager-software/how-to-fix-windows-10-slow-boot-after-update.html Some other suggestions on this topic. https://answers.microsoft.com/en-us/windows/forum/windows_10-performance-winpc/windows-10-takes-a-really-long-time-to-boot-up/b8c35c88-c3b0-41e4-9a8f-1349e0bd247d