nasdaq

Hi, If all is well. To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe. http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/ https://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/ Simple and easy ways to keep your computer safe and secure on the Internet. ===

Glad we could help.

Hi, Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The tool will create a log (Fixlog.txt) please post it to your reply. === If the problem persists let look in the registry. Farbar Recovery Scan Tool (FRST) - Registry Search Follow the instructions below to download and execute a Registry search on your system with FRST, and provide the log in your next reply. Right-click on the executable and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users); Accept the disclaimer by clicking on Yes, and FRST will then do a back-up of your Registry which should take a few seconds; In the Search text area, copy and paste the following: SppExtComObj Once done, click on the Search Registry button and wait for FRST to finish the search; On completion, a log will open in Notepad. Copy and paste its content in your next reply;

Hi, Lets see what we can find in the Registry. Farbar Recovery Scan Tool (FRST) - Registry Search Follow the instructions below to download and execute a Registry search on your system with FRST, and provide the log in your next reply. Right-click on the executable and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users); Accept the disclaimer by clicking on Yes, and FRST will then do a back-up of your Registry which should take a few seconds; In the Search text area, copy and paste the following: Startpage.com Once done, click on the Search Registry button and wait for FRST to finish the search; On completion, a log will open in Notepad. Copy and paste its content in your next reply;

Hi, Nothing to worry about. This fix will remove it. Copy all the text IN THE QUOTE BOX below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved Right click the .reg file and allow it to merge with the registry.

Hi, Sorry my formatting with not correct. Lets see what we can find in the Registry. Farbar Recovery Scan Tool (FRST) - Registry Search Follow the instructions below to download and execute a Registry search on your system with FRST, and provide the log in your next reply. Right-click on the executable and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users); Accept the disclaimer by clicking on Yes, and FRST will then do a back-up of your Registry which should take a few seconds; In the Search text area, copy and paste the following: 8fa2c331-e09e-5709-bc74-c59df61f0c7e Once done, click on the Search Registry button and wait for FRST to finish the search; On completion, a log will open in Notepad. Copy and paste its content in your next reply;

Has your issue been solved?

Hi, Remove these items with the TDSSKiller tool. Restart the computer normally. Let me know what problem persists.

Hi, Yes it's not required. It it returns lets see what we can find in the Registry. Farbar Recovery Scan Tool (FRST) - Registry Search Follow the instructions below to download and execute a Registry search on your system with FRST, and provide the log in your next reply. Right-click on the executable and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users); Accept the disclaimer by clicking on Yes, and FRST will then do a back-up of your Registry which should take a few seconds; In the Search text area, copy and paste the following:

Hi, Do you have any issues with Avast? Lets check these out. Malwarebytes Anti-Rootkit Please download Anti-Rootkit BETA and save it to your Desktop. <check the version below.... Right-click on the icon and select Run as administrator to start the extraction of the program; Click Yes to accept the security warning that may appear; Click OK to extract it to your Desktop (MBAR will be launched shortly after the extraction); Click on Next, and then on the Update button to let it update its database. Once the database has been successfully updated, click on Next; Make sure all the checkboxes are checked, then click on the Scan button, and let it completes its scan (this can take a while); Once the scan is done, if threats are found, make sure that every item is checked, and click on the Cleanup button (a reboot might be required); After that (and the reboot, if one was required), go back in the mbar folder and look for a text file called mbar-log-TODAY'S-DATE.txt; Please copy and paste the entire content of that log in your next reply; If you have any problems running either one come back and let me know. === --RogueKiller-- Download & SAVE to your Desktop Download RogueKiller Quit all programs that you may have started. Please disconnect any USB or external drives from the computer before you run this scan! For Vista or above, right-click the program file and select "Run as Administrator" Accept the user agreements. Execute the scan and wait until it has finished. If a Windows opens to explain what [PUM's] are, read about it. Click the RoguKiller icon on your taksbar to return to the report. Click open the Report Click Export TXT button Save the file as ReportRogue.txt Click the Remove button to delete the items in RED Click Finish and close the program. Locate the ReportRogue.txt file on your Desktop and copy/paste the contents in your next. ======= We will check your BIOS and Master boot record. Read carefully and follow these steps. TDSS Download TDSSKiller and save it to your Desktop. Doubleclick on TDSSKiller.exe to run the application. Then click on Start Scan. If a suspicious file is detected, the default action will be Skip, click on Continue. If an infected file is detected, the default action will be Cure, click on Continue. Important: Do NOT change the default action on your own unless instructed by a malware Helper! Doing so may render your computer unbootable. It may ask you to reboot the computer to complete the process. Click on Reboot Now. If no reboot is required, click on Report. A log file should appear. Please copy and paste the contents of that file here. If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here. === Download http://public.avast.com/~gmerek/aswMBR.exe (aswMBR.exe) to your desktop. Double click the aswMBR.exe to run it. Click the "Scan" button to start scan. Upon completion of the scan, click Save log, and save it to your desktop. (Note - do not select any Fix at this time) <- IMPORTANT Please paste the contents of that log in your next reply. There shall also be a file on your desktop named MBR.dat. Right click that file and select Send To>Compressed (zipped) folder. Please attach that zipped file in your next reply. === Wait for further instructions.

Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Nothing suspicious was found on your logs. Try this. Download and run the Malwarebytes Cleanup Utility https://support.malwarebytes.com/docs/DOC-1112 When completed restart the computer normally to reset the registry. Reinstall the Malwarebytes and scan the computer. Remove all the entries that will be found. === How is it now?

Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Download the version of this tool for your operating system. Farbar Recovery Scan Tool (64 bit) Farbar Recovery Scan Tool (32 bit) and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file to your reply: In the Reply section in the bottom of the topic Click the "more reply Options" button. Attach the file. Select the "Choose a File" navigate to the location of the File. Click the file you wish to Attach. Click Attach this file. Click the Add reply button. === Please post the logs for my review. Wait for further instructions ==============================

Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Download the version of this tool for your operating system. Farbar Recovery Scan Tool (64 bit) Farbar Recovery Scan Tool (32 bit) and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file to your reply: In the Reply section in the bottom of the topic Click the "more reply Options" button. Attach the file. Select the "Choose a File" navigate to the location of the File. Click the file you wish to Attach. Click Attach this file. Click the Add reply button. === Please post the logs for my review. Wait for further instructions ==============================

Hi, Is your Icon anyithing like these? https://www.google.ca/search?q=Postbox+email+icon&oq=Postbox+email+icon&aqs=chrome..69i57.2383j0j7&sourceid=chrome&ie=UTF-8 Can you do anything with that Icon? Check the mail, reply etc... https://support.postbox-inc.com/hc/en-us/articles/202200610-Pending-or-What-Does-That-Little-Watch-Icon-Do- p.s. Can you right click on it and move it? Or place your cursor on and move it?

Hi, --RogueKiller-- Download & SAVE to your Desktop Download RogueKiller Quit all programs that you may have started. Please disconnect any USB or external drives from the computer before you run this scan! For Vista or above, right-click the program file and select "Run as Administrator" Accept the user agreements. Execute the scan and wait until it has finished. If a Windows opens to explain what [PUM's] are, read about it. Click the RoguKiller icon on your taksbar to return to the report. Click open the Report Click Export TXT button Save the file as ReportRogue.txt Click the Remove button to delete the items in RED Click Finish and close the program. Locate the ReportRogue.txt file on your Desktop and copy/paste the contents in your next. ======= We will check your BIOS and Master boot record. Read carefully and follow these steps. TDSS Download TDSSKiller and save it to your Desktop. Doubleclick on TDSSKiller.exe to run the application. Then click on Start Scan. If a suspicious file is detected, the default action will be Skip, click on Continue. If an infected file is detected, the default action will be Cure, click on Continue. Important: Do NOT change the default action on your own unless instructed by a malware Helper! Doing so may render your computer unbootable. It may ask you to reboot the computer to complete the process. Click on Reboot Now. If no reboot is required, click on Report. A log file should appear. Please copy and paste the contents of that file here. If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here. === Download http://public.avast.com/~gmerek/aswMBR.exe (aswMBR.exe) to your desktop. Double click the aswMBR.exe to run it. Click the "Scan" button to start scan. Upon completion of the scan, click Save log, and save it to your desktop. (Note - do not select any Fix at this time) <- IMPORTANT Please paste the contents of that log in your next reply. There shall also be a file on your desktop named MBR.dat. Right click that file and select Send To>Compressed (zipped) folder. Please attach that zipped file in your next reply. === Wait for further instructions.

Hi, === The reasons that your ISP is flaging the CloudFlare ISP is unknown to me. It's possible that the Domain is hosting Malware sites. I suggest you check with your ISP. If you want I can check your computer. Download the version of this tool for your operating system. Farbar Recovery Scan Tool (64 bit) Farbar Recovery Scan Tool (32 bit) and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file to your reply: In the Reply section in the bottom of the topic Click the "more reply Options" button. Attach the file. Select the "Choose a File" navigate to the location of the File. Click the file you wish to Attach. Click Attach this file. Click the Add reply button. === Please post the logs for my review. Wait for further instructions ==============================

Hi, === Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The tool will create a log (Fixlog.txt) please post it to your reply. Let me know of any issues with this computer. fixlist.txt

Hi, Take your time. The MBAM log you posted is all blank. If no issue found continue with the other scans.

Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Please download Malwarebytes Anti-Malware from here Right-click on the MBAM icon and select Run as administrator to run the tool. Click Yes to accept any security warnings that may appear. Once the MBAM dashboard opens, on the right detail pane click on the word "Current" under the Scan Status to update the tool database. On the left menu pane click the Settings tab, and then select the Protection tab on the top. Under the Scan Options, turn on the button Scan for rootkits and Scan within archives. Click the Scan tab on the right detail pane, select Threat Scan and click the Start Scan button Note: The scan may take some time to finish, so please be patient. If potential threats are detected, ensure to checkmark all the listed items, and click the Quarantine Selected button. While still on the Scan tab, click the View Report button, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop. The log can also be viewed by clicking the log to select it, then clicking the View Report button. Please post the log for my review. Note: If asked to restart the computer, please do so immediately. === Please download AdwCleaner by Xplode onto your Desktop. Close all open programs and internet browsers. Double click on AdwCleaner.exe to run the tool. Click the Scan button and wait for the process to complete. Click the LogFile button and the report will open in Notepad. IMPORTANT If you click the Clean button all items listed in the report will be removed. If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows. Close all open programs and internet browsers. Double click on AdwCleaner.exe to run the tool. Click the Scan button and wait for the process to complete. Check off the element(s) you wish to keep. Click on the Clean button follow the prompts. A log file will automatically open after the scan has finished. Please post the content of that log file with your next answer. You can find the log file at C:\AdwCleanerCx.txt (x is a number). === Download the version of this tool for your operating system. Farbar Recovery Scan Tool (64 bit) Farbar Recovery Scan Tool (32 bit) and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file to your reply: In the Reply section in the bottom of the topic Click the "more reply Options" button. Attach the file. Select the "Choose a File" navigate to the location of the File. Click the file you wish to Attach. Click Attach this file. Click the Add reply button. === Please post the logs for my review. Let me know what problems persists. Wait for further instructions ==============================

These attacks are stopped by Malwarebytes and you are notified accordingly. Check the Notifications settings. Change the setting Show Malwarebytes Notifications to Off https://content.invisioncic.com/Mmalware/monthly_2018_05/2018-05-22_10-28-24.png.a3502457b1398cbb8a3d56e78531dcbd.png === Let me know if all is well.

Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Please download Malwarebytes Anti-Malware from here Right-click on the MBAM icon and select Run as administrator to run the tool. Click Yes to accept any security warnings that may appear. Once the MBAM dashboard opens, on the right detail pane click on the word "Current" under the Scan Status to update the tool database. On the left menu pane click the Settings tab, and then select the Protection tab on the top. Under the Scan Options, turn on the button Scan for rootkits and Scan within archives. Click the Scan tab on the right detail pane, select Threat Scan and click the Start Scan button Note: The scan may take some time to finish, so please be patient. If potential threats are detected, ensure to checkmark all the listed items, and click the Quarantine Selected button. While still on the Scan tab, click the View Report button, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop. The log can also be viewed by clicking the log to select it, then clicking the View Report button. Please post the log for my review. Note: If asked to restart the computer, please do so immediately. === Please download AdwCleaner by Xplode onto your Desktop. Close all open programs and internet browsers. Double click on AdwCleaner.exe to run the tool. Click the Scan button and wait for the process to complete. Click the LogFile button and the report will open in Notepad. IMPORTANT If you click the Clean button all items listed in the report will be removed. If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows. Close all open programs and internet browsers. Double click on AdwCleaner.exe to run the tool. Click the Scan button and wait for the process to complete. Check off the element(s) you wish to keep. Click on the Clean button follow the prompts. A log file will automatically open after the scan has finished. Please post the content of that log file with your next answer. You can find the log file at C:\AdwCleanerCx.txt (x is a number). === Download the version of this tool for your operating system. Farbar Recovery Scan Tool (64 bit) Farbar Recovery Scan Tool (32 bit) and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file to your reply: In the Reply section in the bottom of the topic Click the "more reply Options" button. Attach the file. Select the "Choose a File" navigate to the location of the File. Click the file you wish to Attach. Click Attach this file. Click the Add reply button. === Please post the logs for my review. Let me know if the problems persists. Wait for further instructions ==============================

Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Your logs are clean of malware. These attacks are stopped by Malwarebytes and you are notified accordingly. Check the Notifications settings. Change the setting Show Malwarebytes Notifications to Off https://content.invisioncic.com/Mmalware/monthly_2018_05/2018-05-22_10-28-24.png.a3502457b1398cbb8a3d56e78531dcbd.png === Let me know if the problem persists

Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Lets check your computer for malware. Download the version of this tool for your operating system. Farbar Recovery Scan Tool (64 bit) Farbar Recovery Scan Tool (32 bit) and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file to your reply: In the Reply section in the bottom of the topic Click the "more reply Options" button. Attach the file. Select the "Choose a File" navigate to the location of the File. Click the file you wish to Attach. Click Attach this file. Click the Add reply button. === Please post the logs for my review. Wait for further instructions ==============================

Try this. Firefox: Reset Default Browsing settings: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings Clean the Firefox Cache. https://kb.iu.edu/d/ahic#firefox <<<>>>

Can you copy the URLs to a .txt file and post or attach the file. We may be able to find the bad links.