eaduggan Posted March 18, 2011 ID:401412 Share Posted March 18, 2011 I have Google Redirect virus still after updating virus software & completing full system scan (Avira & Melaware Bytes). I need someone to walk me thru it from the beginning to get rid of it. I've looked at the previous posts & have no idea where to start. Please help. Thanks. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted March 18, 2011 Root Admin ID:401414 Share Posted March 18, 2011 Hello and Welcome to MalwarebytesIf you think you are infected, here are the steps needed to get your computer cleaned....Please read the following so that you can begin the cleaning process:You have 3 Options that you can choose from as listed below:Option 1 Link to post Share on other sites More sharing options...
eaduggan Posted March 20, 2011 Author ID:402186 Share Posted March 20, 2011 I can't run DDS and I have no idea where any script blockers might be.I've down loaded all 3 recommended with the same results. It runs, then I get no txt results, but my computer freezes up (including mouse) & I have to switch PC on & off to get it going again. Link to post Share on other sites More sharing options...
Firefox Posted March 20, 2011 ID:402189 Share Posted March 20, 2011 @ eaduggan Just follow the instructions give above by AdvancedSetup and if you can not run any just mention that in the HJT section and they will help you from there.... Link to post Share on other sites More sharing options...
eaduggan Posted March 20, 2011 Author ID:402234 Share Posted March 20, 2011 @ eaduggan Just follow the instructions give above by AdvancedSetup and if you can not run any just mention that in the HJT section and they will help you from there....Thanks, but I did post it in that section on Friday & no one has replied as yet. Should I just wait? I know you have to give 48 hours, but it's more than that now. Link to post Share on other sites More sharing options...
Firefox Posted March 20, 2011 ID:402236 Share Posted March 20, 2011 I know they get busy there (after all most of the experts there are volunteers), please be patient, and just in case it has been overlooked I will point one of the admins in that direction.....I see your post Located HERE Link to post Share on other sites More sharing options...
Staff screen317 Posted March 20, 2011 Staff ID:402260 Share Posted March 20, 2011 I responded to your thread. We apologize for the delay. Link to post Share on other sites More sharing options...
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