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About screen317

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    Research Team
  • Birthday 01/09/1991

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  1. screen317

    Remove PUP Crossbrowser

    Hi Mark_Albrosco, I'm going to make some tweaks to the database to stop this detection since it doesn't appear to be a legitimate hit in this case. In the future, please contact our business support with any future inquiries: https://support.malwarebytes.com/community/business Thank you for continuing to use our product. Chris
  2. screen317

    Minitool Partition Wizard: riskware?

    Hi again, Allow Malwarebytes to remove everything it finds.
  3. screen317

    Minitool Partition Wizard: riskware?

    Hi, Yes this is bundling the PUP WebDiscoverBrowser. We're not removing the actual program in question. Only the bundled software.
  4. Hi, This will be fixed in the next update.
  5. screen317

    FP on Reg Organizer

    Hello, This program is detected as PUP.Optional (or "Potentially Unwanted Program") because it displayed certain criteria that we describe as potentially unwanted. See here for more: https://www.malwarebytes.com/pup/ If you want to keep the program, please have MBAM ignore these detections (uncheck them when you see them, and click "Ignore Always" when prompted), and add the folders to MBAM's exclusion list. If you represent the company and would like the program re-evaluated, please contact pup@malwarebytes.com from a company email address. All correspondence will proceed through there. Best regards,
  6. screen317

    /g00/ adware injection

    Hi again, Could you please update your MBAM database, run a Threat Scan, and post the log here? Added some goodies that should help.
  7. screen317

    /g00/ adware injection

    Hi BreadmanYan, Thank you for bringing this to our attention. Having a look and will be back with you presently. Best,
  8. Sherlock, Can you please delete this folder, reboot, and see if the problem persists? C:\Users\Michael\AppData\Local\Epic Privacy Browser Thank you,
  9. Hello, Can either of you provide a scan log from MBAM showing the detection? I installed your addon but am not getting any detection on my end.
  10. screen317

    Avast Driver Updater flagged as PUP

    Hello, This should no longer be detected. Can you update your database and confirm on your end? Thank you for reporting.
  11. screen317

    Security Check Tool

    For the record, the site still exists, but the program does not. That's an FP by BitDefender.
  12. screen317

    Advanced Systemcare

    Hello blossom and welcome to the forums. Our Research Team has been monitoring this application for some time and has decided to add detection based on triggers against our PUP detection criteria. https://blog.malwarebytes.com/malwarebytes-news/2016/10/malwarebytes-gets-tougher-on-pups/ The detection is correct and not a false positive. We will continue monitoring this application and if we notice a change in the behavior we will review it again. If for whatever reason you want to continue using Advanced SystemCare, you can simply uncheck the detections and click Next after a scan with MBAM, and the prompt will ask you if you want to "Ignore Once" or "Ignore Always". If you Ignore Always it won't be detected any more.
  13. screen317

    Advanced System Care PUP?

    Please see blender's response above if you have any further questions about this topic. Due to the nature of the responses as of late, I'm locking this thread. For all who come across this topic, unless the poster has "Malwarebytes Staff" in their signature, they are not a Malwarebytes employee.
  14. screen317

    False Positive with Auslogics BoostSpeed

    Hello paradoxical, The detection is correct. In this case, the software is a potentially unwanted program, or PUP. You can read more here: If you wish to continue using those programs, add them to the MBAM exclusion list and they will no longer be detected. Best regards,
  15. screen317

    SlimCleaner Plus False-Positive

    Dear DCE, I apologize for the inconvenience this issue has caused you. We at Malwarebytes have taken a more aggressive stance on "PC optimizers" and the like. You can read more about this stance here: https://blog.malwarebytes.com/malwarebytes-news/2016/10/malwarebytes-gets-tougher-on-pups/ I highly recommend working with our support team to ensure that all exclusions are set correctly and that all issues you are experiencing get resolved. Use this link to contact support: https://support.malwarebytes.com/?b_id=6400 Again we apologize for the inconvenience and are sure that our support team can help resolve this issue. Please do not hesitate to ask if I can be of further assistance. Best regards,

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