-
Posts
19,834 -
Joined
-
Last visited
Reputation
115 ExcellentAbout screen317
- Birthday 01/09/1991
Contact Methods
-
Website URL
https://www.malwarebytes.com
Profile Information
-
Location
NJ
Recent Profile Visitors
54,232 profile views
-
screen317 started following False Positive Detections , Am I getting false malware warnings because of ChatGPT , FP file detection and 1 other
-
Am I getting false malware warnings because of ChatGPT
screen317 replied to mduchemin's topic in File Detections
Please stay in your original thread. -
We will get this analyzed, thank you.
-
Could you please zip up and attach those files here for us-- we are happy to fix this but we need the files in question. Thank you,
-
Thank you for the file. The Malware.AI is a generic detection that we will remove. But, the installer is a software bundler so we will rename it to PUP.Optional.BundleInstaller.
-
False detection as PUP.Optional.MediaArena
screen317 replied to Julisr1998's topic in File Detections
We do not handle PUP reconsideration requests here on the forum. There is only one way to initiate the PUP reconsideration request process, and that is to follow the instructions in this post: https://forums.malwarebytes.com/topic/130207-pupoptional-listings-and-disputes/ -
Hello, We will not be whitelisting this file at this time. We are not alone detecting this software: https://www.virustotal.com/gui/file/514de6aa6599cbd46fb5fc9ec46462ff1eddc8c29cada0503fe08b900870a43c
-
False detection as PUP.Optional.MediaArena
screen317 replied to Julisr1998's topic in File Detections
Hello, Please see here for how to dispute PUP detection listings: -
The url permissionresearch.com is being blocked
screen317 replied to dkim's topic in Website Blocking
Hello again, As stated above, we can change the listing to Adware or Spyware if you prefer, but we will not delist it at this time. The domain is still serving unwanted/adware files so the detection will remain. If you wish to dispute this further, please email pup AT malwarebytes DOT com, but please be advised that disputing based only on already given facts will not likely result in any change. All best, -
Hello again, All PUP reconsideration requests must go through our PUP email. Please see here: https://forums.malwarebytes.com/topic/130207-pupoptional-listings-and-disputes/ Thank you,
-
Hello, This was a false positive that has now been whitelisted. Please restore the detected items from quarantine. All best,
-
Can you please attach a scan log from Malwarebytes showing the detection? We'll be happy to take a look.
-
PowerISO Website & Installer - Potential False Positive
screen317 replied to MrGibs's topic in File Detections
Hello again, The site itself should not be blocked (and should no longer be blocked). A PUP.Optional detection is correct in this case, and you can add the file to your exclusions if you want to use it. -
Hello, We will fix this detection, but in the future, it would be extremely helpful if you digitally signed your files. All best,
-
Hello and thank you for reporting this-- we will get it fixed very soon.