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screen317

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About screen317

  • Rank
    Research Team
  • Birthday 01/09/1991

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  • Location
    NJ

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  1. Hello and thank you for reporting this. This should now be fixed. All best,
  2. Hello again, After productive discussions with the company in question, and because of positive changes made to the newest version of the software, today we have delisted this program. Will be reflected in the next database update. All best,
  3. Hello, If you wish to continue using the software, you may add it to your exclusions list. The PUP detection listing is not a false positive. There shouldn't, however, be 200 items in the scan log. Can you rescan and confirm?
  4. If you represent the company, contact pup@malwarebytes.com to discuss your software.
  5. Hello, This installer contains a monetization feature called FusionCore that we detect. It will be labeled appropriately. Please feel free to add it to your exclusions list if you would like to continue using it. All best,
  6. Hello and thank you for reporting this. I have shared this with out ADWCleaner team. If you have a log file showing the detection, that would also be useful for us to have.
  7. Hello and thank you for reporting this. This sounds like an F/P with our machine learning engine. If you wouldn't mind, could you please attach the file here for us? I'll fix it on our back end.
  8. You may restore the file from Malwarebytes' quarantine and then provide the file to us.
  9. I'll have a look at that one as well. Seemed like an older one at first but apparently it's still available to download. All best,
  10. Hello, Yes, this is a new PUP listing and is not a false positive. You can read more about our PUP criteria here: https://blog.malwarebytes.com/malwarebytes-news/2016/10/malwarebytes-gets-tougher-on-pups/ If you would like to continue using the software, you are free to add it to your exclusion list in Malwarebytes. All best,
  11. Thank you for sharing that, uzi. I've made some changes on our back end to more specifically reflect our detection of WinBooster. Should be available in the next database update (at most in a couple hours). All very best,
  12. Hi uzi, Could you please share a scan log showing the detections in question? All best,
  13. Hello and thank you for reporting this. I have fixed this on our end and this should no longer be detected. All very best,.
  14. Hi again, Based on all the evidence presented, this is not a false positive and the detection will remain.
  15. Hello, Please attach the file in question in addition to an MBAM scan log showing the detection. All best,
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