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screen317

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About screen317

  • Birthday 01/09/1991

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  • Website URL
    https://www.malwarebytes.com

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  • Location
    NJ

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  1. We will get this analyzed, thank you.
  2. Could you please zip up and attach those files here for us-- we are happy to fix this but we need the files in question. Thank you,
  3. Thank you for the file. The Malware.AI is a generic detection that we will remove. But, the installer is a software bundler so we will rename it to PUP.Optional.BundleInstaller.
  4. We do not handle PUP reconsideration requests here on the forum. There is only one way to initiate the PUP reconsideration request process, and that is to follow the instructions in this post: https://forums.malwarebytes.com/topic/130207-pupoptional-listings-and-disputes/
  5. Hello, We will not be whitelisting this file at this time. We are not alone detecting this software: https://www.virustotal.com/gui/file/514de6aa6599cbd46fb5fc9ec46462ff1eddc8c29cada0503fe08b900870a43c
  6. Hello, Please see here for how to dispute PUP detection listings:
  7. Hello again, As stated above, we can change the listing to Adware or Spyware if you prefer, but we will not delist it at this time. The domain is still serving unwanted/adware files so the detection will remain. If you wish to dispute this further, please email pup AT malwarebytes DOT com, but please be advised that disputing based only on already given facts will not likely result in any change. All best,
  8. Hello again, All PUP reconsideration requests must go through our PUP email. Please see here: https://forums.malwarebytes.com/topic/130207-pupoptional-listings-and-disputes/ Thank you,
  9. Hello, This was a false positive that has now been whitelisted. Please restore the detected items from quarantine. All best,
  10. Can you please attach a scan log from Malwarebytes showing the detection? We'll be happy to take a look.
  11. Hello again, The site itself should not be blocked (and should no longer be blocked). A PUP.Optional detection is correct in this case, and you can add the file to your exclusions if you want to use it.
  12. Hello, We will fix this detection, but in the future, it would be extremely helpful if you digitally signed your files. All best,
  13. Hello and thank you for reporting this-- we will get it fixed very soon.
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