a1263w Posted November 28, 2008 ID:36716 Share Posted November 28, 2008 I can't get in to my outlook. This error keeps coming up. I got with microsoft techs and now outlook will come but my info is gone. email add, contacts, folders etc. Their comment was OH WELL SO SORRY...........Any experience out there? Thanks Alan Link to post Share on other sites More sharing options...
exile360 Posted November 29, 2008 ID:36762 Share Posted November 29, 2008 Cyclic redundancy check errors seem to be generally related to data corruption, so perhaps your .pst file has been corrupted. The only thing I can recommend is try running chkdsk /f from a command prompt (you will need to reboot after running it), to see if that fixes the problem. Aside from that, I would say your only bet would be if you had a recent backup of your .pst file (which conains your emails, contacts etc) to try loading from the backup. Link to post Share on other sites More sharing options...
Tarun Posted November 29, 2008 ID:36764 Share Posted November 29, 2008 If you're getting CRC errors you don't want to run chkdsk.Read this article on Data Recovery and start backing up your media. It sounds like your hard drive is failing.Also, Microsoft would never say anything along the lines of, "oh well so sorry". Link to post Share on other sites More sharing options...
exile360 Posted November 29, 2008 ID:36818 Share Posted November 29, 2008 I stumbled across this article in MS website: http://support.microsoft.com/kb/319128 It has to do with Outlook and CRC errors (aparently not that uncommon) maybe it will help you out. Link to post Share on other sites More sharing options...
a1263w Posted November 29, 2008 Author ID:36869 Share Posted November 29, 2008 If you're getting CRC errors you don't want to run chkdsk.Read this article on Data Recovery and start backing up your media. It sounds like your hard drive is failing.Also, Microsoft would never say anything along the lines of, "oh well so sorry".Well: Thanks much for the info, but the techs names were Babu and Kunal who both said sorry and can't help you any futher and they both ran chkdsk. That is pretty much the same words to me. Link to post Share on other sites More sharing options...
a1263w Posted November 29, 2008 Author ID:36875 Share Posted November 29, 2008 I stumbled across this article in MS website: http://support.microsoft.com/kb/319128 It has to do with Outlook and CRC errors (aparently not that uncommon) maybe it will help you out.Thaks much, we did use that and created a new Outlook and never did recover the old folders Link to post Share on other sites More sharing options...
a1263w Posted November 29, 2008 Author ID:36876 Share Posted November 29, 2008 I stumbled across this article in MS website: http://support.microsoft.com/kb/319128 It has to do with Outlook and CRC errors (aparently not that uncommon) maybe it will help you out.THANKS Link to post Share on other sites More sharing options...
exile360 Posted November 30, 2008 ID:36963 Share Posted November 30, 2008 No problem, sorry you weren't able to recover everything. I hope everything works out and if you have any more questions please let us know. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted November 30, 2008 Root Admin ID:36977 Share Posted November 30, 2008 Well sorry you were not able to recover your data, but that should be a reminder for you and others that may read this thread. Sooner or later your system can experience a software or hardware failure that can cause unexpected data loss. Having good up to date backups of all important data is a must. Link to post Share on other sites More sharing options...
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