Caske Posted June 3, 2010 ID:260996 Share Posted June 3, 2010 Hi! im new here and i read that you got a super top notch antispyware that i would like to try out but encountering an issue.After i installed the program i get a launch error code: MBAM_ERROR_EXPANDING_VARIABLES (0,9)OS: Windows 7 64-bitI need ur helpthanks in advance!Caske Link to post Share on other sites More sharing options...
Caske Posted June 3, 2010 Author ID:261005 Share Posted June 3, 2010 Sry i dont see the edit button :/Also i get this error code right after the first one: MBAM_ERROR_FILE (3,0 mbamswissarmy.sys)The system cannot find the path specified.I already made exclusions rules on my KIS for the 3 exe files but that didnt help.So what more is missing?Thanks in advance! Link to post Share on other sites More sharing options...
Caske Posted June 3, 2010 Author ID:261017 Share Posted June 3, 2010 Can i get some kind of explaination of these errors i get. After reading numerous post's with the same problem seems that something went wrong with the latest version..my guess. Link to post Share on other sites More sharing options...
gtyhfy Posted June 3, 2010 ID:261031 Share Posted June 3, 2010 Hello Caske, Please follow the instructions below to have a clean re-installation of MBAM:For Windows Vista and Windows 7:Click on the Start button and select Control PanelClick on Programs and FeaturesUninstall Malwarebytes' Anti-MalwareRestart your computer very importantDownload and run mbam-clean.exe from here It will ask to restart your computer, please allow it to do so very importantAfter the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here. Remember to enable your Anti-Virus after installation.Note: You will need to reactivate the program using the license you were sent via email if using the Pro versionLaunch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask and we'll explain how to do it.And then exclude the following files:C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\zlib.dllC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.dllC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dllC:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.refC:\Windows\System32\drivers\mbam.sysC:\Windows\SysWoW64\drivers\mbamswissarmy.sysPlease post back if you have further questions.Thank You Link to post Share on other sites More sharing options...
Caske Posted June 3, 2010 Author ID:261256 Share Posted June 3, 2010 Hello Caske, Please follow the instructions below to have a clean re-installation of MBAM:For Windows Vista and Windows 7:Click on the Start button and select Control PanelClick on Programs and FeaturesUninstall Malwarebytes' Anti-MalwareRestart your computer very importantDownload and run mbam-clean.exe from here It will ask to restart your computer, please allow it to do so very importantAfter the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here. Remember to enable your Anti-Virus after installation.Note: You will need to reactivate the program using the license you were sent via email if using the Pro versionLaunch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask and we'll explain how to do it.And then exclude the following files:C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\zlib.dllC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.dllC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dllC:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.refC:\Windows\System32\drivers\mbam.sysC:\Windows\SysWoW64\drivers\mbamswissarmy.sysPlease post back if you have further questions.Thank You Ok, i followed this solution, i install the MB again, KIS was turn off, i put the exclution rules but one file was missing when i tried to put it as exclution rule and it is this one: C:\Windows\System32\drivers\mbam.sysIt doesnt exist, cant be located. why is that so? it must be that one causing launch error, but what is going wrong during installation that i have no clue Link to post Share on other sites More sharing options...
Caske Posted June 3, 2010 Author ID:261272 Share Posted June 3, 2010 Here are the 2 scan files that i made>Attach.txtDDS.txt Link to post Share on other sites More sharing options...
Caske Posted June 3, 2010 Author ID:261319 Share Posted June 3, 2010 Well, i just tried the 1.44 version and that went just fine..its just when its updating to 1.46 then the problem occurs. Seems like its from your side MB, you gotta go through the updates that been written and see where the source of this problems happens. I have tried everything here that is recommended, done the guides with absolutely no success.So all we can do is wait for the new release and hopefully fixes this critical errors. Link to post Share on other sites More sharing options...
marktreg Posted June 3, 2010 ID:261333 Share Posted June 3, 2010 This error is proving very tricky to pin down. If you want to, there is one more thing you could try.Create a new account with Admin privileges. Install MBAM from the new account, then see if MBAM will work in your usual account. If it does work, you can then delete the new account that you created.If you do try this, please let me know how you get on. Link to post Share on other sites More sharing options...
Caske Posted June 3, 2010 Author ID:261411 Share Posted June 3, 2010 This error is proving very tricky to pin down. If you want to, there is one more thing you could try.Create a new account with Admin privileges. Install MBAM from the new account, then see if MBAM will work in your usual account. If it does work, you can then delete the new account that you created.If you do try this, please let me know how you get on. You are censoreding amazing you know that. It worked!Made a new account with admin rights, started the MB there and it launched.I went back to my main admin account and its working here to now! Miracles do happens Tell the other guys to try this out, that has the same problem as me. It should work for them as well. Link to post Share on other sites More sharing options...
marktreg Posted June 3, 2010 ID:261417 Share Posted June 3, 2010 Excellent news, Caske. I will pass it on to the support team. Link to post Share on other sites More sharing options...
Firefox Posted June 3, 2010 ID:261420 Share Posted June 3, 2010 Nice catch there marktreg.... Link to post Share on other sites More sharing options...
marktreg Posted June 3, 2010 ID:261425 Share Posted June 3, 2010 Thanks Firefox. I must admit though that it wasn't actually me that discovered this workaround. I spotted somewhere that a user tried this and it worked, so I'm really just passing on the information. Link to post Share on other sites More sharing options...
Caske Posted June 3, 2010 Author ID:261430 Share Posted June 3, 2010 But now i noticed that as soon as i delete the new account and all files, info etc the problem comes back again on my main account Thats weird. Link to post Share on other sites More sharing options...
marktreg Posted June 3, 2010 ID:261436 Share Posted June 3, 2010 Dammit, I thought we'd licked the problem there for a minute. Sorry about that. If I come up with anything else I'll be sure to let you know.I think it might be some kind of registry problem, but I can't seem to find out exactly where the source of it is. Link to post Share on other sites More sharing options...
Firefox Posted June 3, 2010 ID:261441 Share Posted June 3, 2010 Have you tried re-installing MBAM as an ADMIN. Right click on it and Run As Admin? Link to post Share on other sites More sharing options...
Caske Posted June 3, 2010 Author ID:261450 Share Posted June 3, 2010 Have you tried re-installing MBAM as an ADMIN. Right click on it and Run As Admin?Of course, i use my admin acc and it has admin rights Link to post Share on other sites More sharing options...
Caske Posted June 12, 2010 Author ID:266100 Share Posted June 12, 2010 Any further success on eliminating the problem yet?I whish to use MB Link to post Share on other sites More sharing options...
exile360 Posted June 12, 2010 ID:266110 Share Posted June 12, 2010 Hello None yet unfortunately, but the following has fixed the error for at least one user that I know of. Please give it a try to see if it fixes it. Even if it does not correct the errors it will not harm your system:Please copy and paste the following text exactly as written into notepad (not wordpad or any other text editor):@color 48@echo offsc config msiserver start= autonet stop msiservermsiexec /unregmsiexec /regserverregsvr32 msi.dllnet start msiserverdel /f /q %0Once you've done that click on File and select Save As...In the Save dialogue box click on the drop down menu next to Save as type and select All FilesName the file Fix.bat (the .bat extension is very important)Save the file to your desktop and double-click on it to run it. Note: If you are running Windows Vista or Windows 7 you must right click on it and select Run as administrator then click Continue at the User Account Control prompt.Please let me know if this resolved the issue or not.Thanks Link to post Share on other sites More sharing options...
Caske Posted June 12, 2010 Author ID:266344 Share Posted June 12, 2010 Hello None yet unfortunately, but the following has fixed the error for at least one user that I know of. Please give it a try to see if it fixes it. Even if it does not correct the errors it will not harm your system:Please copy and paste the following text exactly as written into notepad (not wordpad or any other text editor):@color 48@echo offsc config msiserver start= autonet stop msiservermsiexec /unregmsiexec /regserverregsvr32 msi.dllnet start msiserverdel /f /q %0Once you've done that click on File and select Save As...In the Save dialogue box click on the drop down menu next to Save as type and select All FilesName the file Fix.bat (the .bat extension is very important)Save the file to your desktop and double-click on it to run it. Note: If you are running Windows Vista or Windows 7 you must right click on it and select Run as administrator then click Continue at the User Account Control prompt.Please let me know if this resolved the issue or not.Thanks well, i dont know what to say, but when i installed MB with the 1.44 version, put the exclusion rules, updated MB to the latest, restarted windows and it suddenly starts to work. i can open it up! and i didnt even use that fix.bat file.Is there something on the updates you guys included inside about resolving this issue?ah there is one thing, C:\Windows\System32\drivers\mbam.sys does not exist, like before and now.But i dont care as long as it works for me Thanks for all the help guys! Link to post Share on other sites More sharing options...
exile360 Posted June 12, 2010 ID:266451 Share Posted June 12, 2010 If C:\Windows\System32\drivers\mbam.sys does not exist then that's a problem. Malwarebytes' Anti-Malware needs that driver in order to function properly.If the file is there, the program will function properly, if it is not then it will let you know via an error message. Link to post Share on other sites More sharing options...
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