bd27502 Posted January 24, 2010 ID:188529 Share Posted January 24, 2010 I was trying to update my anti-malware and got the error code: 732 (0,0). I know that this is listed as an internet connectivity issue, of which I have none. I have also followed the instructions on checking the box next to Automatically detect settings under Internet options and it was already checked. I was able to update and run the program last week, so you can understand my concern. I have to wonder know if I'm infected with something and it is blocking my updates. Please help. Link to post Share on other sites More sharing options...
simplejohnny Posted January 24, 2010 ID:188563 Share Posted January 24, 2010 I was trying to update my anti-malware and got the error code: 732 (0,0). I know that this is listed as an internet connectivity issue, of which I have none. I have also followed the instructions on checking the box next to Automatically detect settings under Internet options and it was already checked. I was able to update and run the program last week, so you can understand my concern. I have to wonder know if I'm infected with something and it is blocking my updates. Please help.Hi. I too have the same problem & did everything which was suggested in a earlier thread of this problem. The updates were working fine yesterday but stopped showing errror 732 (0.0)I have done the LAN settings,done the CMD Run setting (which came up "successful"), made sure my security virus software excluded all Malaware Bytes files and my Internet connection is workoing fine throughout.Can anyone advise please how I can get the updates to start again? Link to post Share on other sites More sharing options...
noknojon Posted January 24, 2010 ID:188567 Share Posted January 24, 2010 To those concerned with error 732 - - Please read below Please note that you do not have a problem - The program is being updated as we speak - You can update in about 1 hour and the protection you have now is current - It is a CDM problem that is being fixed now -Sorry if this has caused concern to any persons , but it was good to see so many knew the basic fixes - Thank You for your patience - EDIT - Even I cannot update until it is repaired - Link to post Share on other sites More sharing options...
wva49er Posted January 24, 2010 ID:188596 Share Posted January 24, 2010 Same problem. Just FYI, my Windows Security Protection updated two days ago, shut down and restarted; so did this do anything to affect my system. Windows XP Link to post Share on other sites More sharing options...
OSCIVWAR Posted January 24, 2010 ID:188599 Share Posted January 24, 2010 Thanks. Will try to update later. Link to post Share on other sites More sharing options...
tevion Posted January 24, 2010 ID:188602 Share Posted January 24, 2010 I was trying to update my anti-malware and got the error code: 732 (0,0). I know that this is listed as an internet connectivity issue, of which I have none. I have also followed the instructions on checking the box next to Automatically detect settings under Internet options and it was already checked. I was able to update and run the program last week, so you can understand my concern. I have to wonder know if I'm infected with something and it is blocking my updates. Please help.Same problem persists until now, whats on ??Is there a solution yet ?Tevion Link to post Share on other sites More sharing options...
paddy murphy 51 Posted January 24, 2010 ID:188603 Share Posted January 24, 2010 Yes same problem here, I was concerned because Malwarebytes found a backdooor trojan the other day that could only be removed in safe mode, and was not detected by Norton 360 or superanti spyware. This being the first time I have tried to update since removing the trojan, I thought it had damaged malwarebytes somehow. Anyway a big thanks for providing a program that has proved itself a valuable asset to my internet security. Hope updates will be available soon as I want to do another scan with latest database version. Link to post Share on other sites More sharing options...
BBStyle Posted January 24, 2010 ID:188606 Share Posted January 24, 2010 Same here..I think there are problems with Update Servers? Link to post Share on other sites More sharing options...
wva49er Posted January 24, 2010 ID:188611 Share Posted January 24, 2010 Same problem. Just FYI, my Windows Security Protection updated two days ago, shut down and restarted; so did this do anything to affect my system. Windows XPAlso, when I checked the Windows Firewall, there is nothing listed for MBAM to mark as an exception.Is my firewall blocking updates? Link to post Share on other sites More sharing options...
jctravers Posted January 24, 2010 ID:188613 Share Posted January 24, 2010 same problem, waited, now fine Link to post Share on other sites More sharing options...
wva49er Posted January 24, 2010 ID:188616 Share Posted January 24, 2010 Same problem. Just FYI, my Windows Security Protection updated two days ago, shut down and restarted; so did this do anything to affect my system. Windows XPAlso, when I checked the Windows Firewall, there is nothing listed for MBAM to mark as an exception.Is my firewall blocking updates?Do I need to add MBAM to the firewall as a trusted site? Link to post Share on other sites More sharing options...
acooldozen Posted January 24, 2010 ID:188617 Share Posted January 24, 2010 Same problem since 4:00am, but will remain patient................Malwarebytes' Anti-Malware 1.44Database version: 3622Executable location: C:\Program Files\Malwarebytes' Anti-MalwareDatabase location: C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\rules.refUsername: OwnerWindows folder: C:\WINDOWSSystem folder: C:\WINDOWS\system32Root drive: C:Program Files: C:\Program FilesCommon Files: C:\Program Files\Common FilesDesktop: C:\Documents and Settings\All Users\DesktopDesktop: C:\Documents and Settings\Default User\DesktopDesktop: C:\Documents and Settings\Owner\DesktopStart Menu: C:\Documents and Settings\All Users\Start MenuStart Menu: C:\Documents and Settings\Default User\Start MenuStart Menu: C:\Documents and Settings\Owner\Start MenuUser Root: C:\Documents and Settings\All UsersUser Root: C:\Documents and Settings\Default UserUser Root: C:\Documents and Settings\LocalServiceUser Root: C:\Documents and Settings\NetworkServiceUser Root: C:\Documents and Settings\OwnerFavorite: C:\Documents and Settings\All Users\FavoritesFavorite: C:\Documents and Settings\Default User\FavoritesFavorite: C:\Documents and Settings\Owner\FavoritesApplication Data: C:\Documents and Settings\All Users\Application DataApplication Data: C:\Documents and Settings\Default User\Application DataApplication Data: C:\Documents and Settings\LocalService\Application DataApplication Data: C:\Documents and Settings\NetworkService\Application DataApplication Data: C:\Documents and Settings\Owner\Application DataQuick Launch: C:\Documents and Settings\Default User\Application Data\Microsoft\Internet Explorer\Quick LaunchQuick Launch: C:\Documents and Settings\Owner\Application Data\Microsoft\Internet Explorer\Quick LaunchTemporary Folder: C:\WINDOWS\TempTemporary Folder: C:\Documents and Settings\Default User\Local Settings\TempTemporary Folder: C:\Documents and Settings\LocalService\Local Settings\TempTemporary Folder: C:\Documents and Settings\NetworkService\Local Settings\TempTemporary Folder: C:\Documents and Settings\Owner\Local Settings\TempPrograms: C:\Documents and Settings\All Users\Start Menu\ProgramsPrograms: C:\Documents and Settings\Default User\Start Menu\ProgramsPrograms: C:\Documents and Settings\Owner\Start Menu\ProgramsStartup: C:\Documents and Settings\All Users\Start Menu\Programs\StartupStartup: C:\Documents and Settings\Default User\Start Menu\Programs\StartupStartup: C:\Documents and Settings\Owner\Start Menu\Programs\StartupDocuments: C:\Documents and Settings\All Users\DocumentsDocuments: C:\Documents and Settings\Default User\My DocumentsDocuments: C:\Documents and Settings\Owner\My Documents Link to post Share on other sites More sharing options...
wva49er Posted January 24, 2010 ID:188619 Share Posted January 24, 2010 Same problem. Just FYI, my Windows Security Protection updated two days ago, shut down and restarted; so did this do anything to affect my system. Windows XPAlso, when I checked the Windows Firewall, there is nothing listed for MBAM to mark as an exception.Is my firewall blocking updates?Do I need to add MBAM to the firewall as a trusted site?If so, what do I add? Link to post Share on other sites More sharing options...
wva49er Posted January 24, 2010 ID:188622 Share Posted January 24, 2010 Same problem. Just FYI, my Windows Security Protection updated two days ago, shut down and restarted; so did this do anything to affect my system. Windows XPAlso, when I checked the Windows Firewall, there is nothing listed for MBAM to mark as an exception.Is my firewall blocking updates?Do I need to add MBAM to the firewall as a trusted site?If so, what do I add?It's working, thank you; particularly for ignoring my impatience LOL! Link to post Share on other sites More sharing options...
acooldozen Posted January 24, 2010 ID:188651 Share Posted January 24, 2010 Problem fixed. Updated 8:15PST Link to post Share on other sites More sharing options...
acooldozen Posted January 24, 2010 ID:188652 Share Posted January 24, 2010 Problem fixed. Updated 8:15PST Link to post Share on other sites More sharing options...
noknojon Posted January 24, 2010 ID:188826 Share Posted January 24, 2010 Problem fixed. Updated 8:15PSTThanks to those that who had patience as it was only a minor glitch in the server - All 732 problems should be fixed now -If you continue to get a 732 message then please post back and we will check your problem -Thank You - Link to post Share on other sites More sharing options...
simplejohnny Posted January 25, 2010 ID:189141 Share Posted January 25, 2010 Thanks to those that who had patience as it was only a minor glitch in the server - All 732 problems should be fixed now -If you continue to get a 732 message then please post back and we will check your problem -Thank You - The problem has now been fixed. I can now update. I don't know if it fixed via Malwarebytes itself or if it was myself doing all the exclude Malware files from the internet firewall. Link to post Share on other sites More sharing options...
jonharrell Posted January 25, 2010 ID:189149 Share Posted January 25, 2010 I'm currently running into a 732 error... maybe the glitch came back? Link to post Share on other sites More sharing options...
noknojon Posted January 25, 2010 ID:189249 Share Posted January 25, 2010 Welcome johnharrell - Please try this on the computer having the problem -Current version is 3638 - I just updated 5 mins ago without any problem -By EXILE360 - EDITED by marktregPlease do the following to see if it corrects it:NOTE: You still need to do all the steps involving Internet Explorer, even if you do not normally use Internet Explorer as your internet browser. This is because Malwarebytes' Anti-Malware takes its connection settings from Internet Explorer. You can still use an alternative internet browser afterwards, as long as the connection settings in Internet Explorer are correct. Step 1: Verify Internet Connectivity of Internet Explorer:Click on Start and select RunIn the Run box copy and paste the text in the following code box exactly as written and press Enter or click on OK:REG ADD "HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings" /v GlobalUserOffline /t REG_DWORD /d 0 /fTry updating again and if it does not work then please proceed to Step 2Step 2: Exclude Malwarebytes' Anti-Malware's Files and Folders From Other Active Security Programs:For Windows XP:C:\Program Files\Malwarebytes' Anti-Malware\mbam.exeC:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exeC:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exeC:\Program Files\Malwarebytes' Anti-Malware\zlib.dllC:\Program Files\Malwarebytes' Anti-Malware\mbam.dllC:\Program Files\Malwarebytes' Anti-Malware\mbamext.dllC:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware\rules.refC:\Windows\System32\drivers\mbam.sysC:\Windows\System32\drivers\mbamswissarmy.sysFor Windows Vista or Windows 7:C:\Program Files\Malwarebytes' Anti-Malware\mbam.exeC:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exeC:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exeC:\Program Files\Malwarebytes' Anti-Malware\zlib.dllC:\Program Files\Malwarebytes' Anti-Malware\mbam.dllC:\Program Files\Malwarebytes' Anti-Malware\mbamext.dllC:\ProgramData\Malwarebytes' Anti-Malware\rules.refC:\Windows\System32\drivers\mbam.sysC:\Windows\System32\drivers\mbamswissarmy.sysFor 64 bit versions of Windows Vista or Windows 7:C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\zlib.dllC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.dllC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dllC:\ProgramData\Malwarebytes' Anti-Malware\rules.refC:\Windows\System32\drivers\mbam.sysC:\Windows\SysWoW64\drivers\mbamswissarmy.sysNote: If using a software firewall besides the built in Windows Firewall you'll need to exclude them from it as wellNow try updating Malwarebytes' Anti-Malware once more and if it does not work then please proceed to Step 3Step 3: Verify Your Internet Connection Settings:Open Internet Explorer Note: It MUST be Internet Explorer, not Firefox, Opera, Chrome or any other internet browser[*]Click on Tools at the top and select Internet Options Note: If you do not see Tools, press the Alt key on your keyboard and it will show up[*]Click on the Connections tab[*]Click on the LAN settings button[*]Under Automatic configuration make sure that the box next to Automatically detect settings is checked, if it is not, then click the box next to it to check it[*]Under Proxy server make sure that the box next to Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections). is not checked and if it is, click the box next to it to uncheck it[*]Click on the OK button to close the Local Area Network (LAN) Settings window[*]Click on the OK button to close the Internet Options window[*]Try updating Malwarebytes' Anti-Malware again to see if it now works correctlyhttp://www.malwarebytes.org/forums/index.p...st&p=162097The link above shows how to do the last steps -Thank You - Link to post Share on other sites More sharing options...
Firefox Posted January 25, 2010 ID:189267 Share Posted January 25, 2010 some of the paths in that post are not entirely correct in Step two.it should read:Please do the following to see if it corrects it:NOTE: You still need to do all the steps involving Internet Explorer, even if you do not normally use Internet Explorer as your internet browser. This is because Malwarebytes' Anti-Malware takes its connection settings from Internet Explorer. You can still use an alternative internet browser afterwards, as long as the connection settings in Internet Explorer are correct. Step 1: Verify Internet Connectivity of Internet Explorer:Click on Start and select RunIn the Run box copy and paste the text in the following code box exactly as written and press Enter or click on OK:REG ADD "HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings" /v GlobalUserOffline /t REG_DWORD /d 0 /fTry updating again and if it does not work then please proceed to Step 2Step 2: Exclude Malwarebytes' Anti-Malware's Files and Folders From Other Active Security Programs:For Windows XP:C:\Program Files\Malwarebytes' Anti-Malware\mbam.exeC:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exeC:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exeC:\Program Files\Malwarebytes' Anti-Malware\zlib.dllC:\Program Files\Malwarebytes' Anti-Malware\mbam.dllC:\Program Files\Malwarebytes' Anti-Malware\mbamext.dllC:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\rules.refC:\Windows\System32\drivers\mbam.sysC:\Windows\System32\drivers\mbamswissarmy.sysFor Windows Vista or Windows 7:C:\Program Files\Malwarebytes' Anti-Malware\mbam.exeC:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exeC:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exeC:\Program Files\Malwarebytes' Anti-Malware\zlib.dllC:\Program Files\Malwarebytes' Anti-Malware\mbam.dllC:\Program Files\Malwarebytes' Anti-Malware\mbamext.dllC:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.refC:\Windows\System32\drivers\mbam.sysC:\Windows\System32\drivers\mbamswissarmy.sysFor 64 bit versions of Windows Vista or Windows 7:C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\zlib.dllC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.dllC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dllC:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.refC:\Windows\System32\drivers\mbam.sysC:\Windows\SysWoW64\drivers\mbamswissarmy.sysNote: If using a software firewall besides the built in Windows Firewall you'll need to exclude them from it as wellNow try updating Malwarebytes' Anti-Malware once more and if it does not work then please proceed to Step 3Step 3: Verify Your Internet Connection Settings:Open Internet Explorer Note: It MUST be Internet Explorer, not Firefox, Opera, Chrome or any other internet browser[*]Click on Tools at the top and select Internet Options Note: If you do not see Tools, press the Alt key on your keyboard and it will show up[*]Click on the Connections tab[*]Click on the LAN settings button[*]Under Automatic configuration make sure that the box next to Automatically detect settings is checked, if it is not, then click the box next to it to check it[*]Under Proxy server make sure that the box next to Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections). is not checked and if it is, click the box next to it to uncheck it[*]Click on the OK button to close the Local Area Network (LAN) Settings window[*]Click on the OK button to close the Internet Options window[*]Try updating Malwarebytes' Anti-Malware again to see if it now works correctlyhttp://www.malwarebytes.org/forums/index.p...st&p=162097The link above shows how to do the last steps -Thank You - Link to post Share on other sites More sharing options...
marktreg Posted January 25, 2010 ID:189270 Share Posted January 25, 2010 Well spotted, Firefox. I didn't notice that. Link to post Share on other sites More sharing options...
Firefox Posted January 26, 2010 ID:189398 Share Posted January 26, 2010 Well spotted, Firefox. I didn't notice that.NP, just want to avoid people getting fustrated when they cant find the path.... I see its corrected now.... Link to post Share on other sites More sharing options...
JosieJo Posted January 29, 2010 ID:190978 Share Posted January 29, 2010 Thought I had a problem thanks to all for the update information. I wil try to update later good job guys!! Link to post Share on other sites More sharing options...
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