nelchel05 Posted December 25, 2009 ID:175069 Share Posted December 25, 2009 I just got a camcorder and printer for christmas and I am trying to install the software, but when i insert the CDs in my tower they are not running.. I dont understand whats going on. Link to post Share on other sites More sharing options...
YoKenny1 Posted December 25, 2009 ID:175072 Share Posted December 25, 2009 What is the operating system? Check Device Manager1.Click Start2.Click Settings 3.Click Control Panel4.Double-click System5.Click the Hardware tab and then the Device Manager button or just the Device Manager tab.Within Device Manager verify that the CD-ROM has no exclamation marks or red Xs. If listed with a yellow exclamation mark or red X, remove the CD-ROM by highlighting the drive and pressing the delete key and reboot the computer to reinstall the CD-ROM drive. Get Speccy: http://www.piriform.com/blog/2009/11/10/introducing-speccy Link to post Share on other sites More sharing options...
nelchel05 Posted December 25, 2009 Author ID:175077 Share Posted December 25, 2009 I use XP I dont see settings Link to post Share on other sites More sharing options...
nelchel05 Posted December 25, 2009 Author ID:175078 Share Posted December 25, 2009 ok i got it.. there is yellow ! by them Link to post Share on other sites More sharing options...
nelchel05 Posted December 25, 2009 Author ID:175079 Share Posted December 25, 2009 DVD/CD-ROM Drives(yellow !) ASUS CD-S480/A5(yellow !) LITE-ON DVDRW SOHW-1635S Link to post Share on other sites More sharing options...
YoKenny1 Posted December 25, 2009 ID:175085 Share Posted December 25, 2009 Right click on the drive then Uninstall then reboot to let Windows install it. Advanced troubleshooting for issues that occur when you are installing a new CD or DVD drive on Windows XPhttp://support.microsoft.com/kb/314096 Link to post Share on other sites More sharing options...
nelchel05 Posted December 25, 2009 Author ID:175086 Share Posted December 25, 2009 that website is too complicated for me..So when uninstall or press delete n reboot it will reinstall when the computer is turned back on? Link to post Share on other sites More sharing options...
YoKenny1 Posted December 25, 2009 ID:175088 Share Posted December 25, 2009 Windows should detect them.Did they ever work? Did you install them yourself? Link to post Share on other sites More sharing options...
nelchel05 Posted December 25, 2009 Author ID:175094 Share Posted December 25, 2009 yes they worked b4... they were installed when i bought the pc Link to post Share on other sites More sharing options...
YoKenny1 Posted December 25, 2009 ID:175098 Share Posted December 25, 2009 How long ago?Maybe the power suppy is going bad. Link to post Share on other sites More sharing options...
nelchel05 Posted December 25, 2009 Author ID:175103 Share Posted December 25, 2009 im not really sure but within the last 6 months it worked.. i had my computers windows xp reinstalled in august due to a bad virusshould i still do what u told me? Link to post Share on other sites More sharing options...
YoKenny1 Posted December 25, 2009 ID:175106 Share Posted December 25, 2009 Do what I ascked in Post #6I have to go out now and won't be back for a while. Link to post Share on other sites More sharing options...
nelchel05 Posted December 25, 2009 Author ID:175108 Share Posted December 25, 2009 still has the yellow ! Link to post Share on other sites More sharing options...
marktreg Posted December 25, 2009 ID:175113 Share Posted December 25, 2009 There is an automatic Microsoft Fix-It on this page which might help you. But I would read the info there first to make sure it describes the problem you are having.http://support.microsoft.com/kb/314060 Link to post Share on other sites More sharing options...
nelchel05 Posted December 25, 2009 Author ID:175144 Share Posted December 25, 2009 i tried that but it wouldnt work in IE or firefox Link to post Share on other sites More sharing options...
marktreg Posted December 25, 2009 ID:175148 Share Posted December 25, 2009 That's strange. I've just tested it in IE on one of my spare computers and it ran fine. Did you make sure you accepted the ActiveX control? What actually happened when you tried to run it? Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted December 25, 2009 Root Admin ID:175149 Share Posted December 25, 2009 CD or DVD drive not working issuesThere are variuos issues that can cause the CD/DVD drive to quit operating properly.Here are some links to help track down and repair this issue.Upper- and Lowerfilters in WindowsFilter Driver Load OrderFor those users that need an excellent CD/DVD burner[*]ImgBurn is a FREE lightweight CD / DVD / HD DVD / Blu-ray burning application[*]The ImgBurn FunctionsThanks for links DaChew Link to post Share on other sites More sharing options...
marktreg Posted December 25, 2009 ID:175162 Share Posted December 25, 2009 nelchel05, that automatic Microsoft Fix-It will delete the registry entries for the upper and lower filters, if you can get it to run. Link to post Share on other sites More sharing options...
nelchel05 Posted December 25, 2009 Author ID:175175 Share Posted December 25, 2009 is that what i need to do?how can i get it to run? Link to post Share on other sites More sharing options...
marktreg Posted December 25, 2009 ID:175198 Share Posted December 25, 2009 In IE, click on 'Fix it', then click 'Run now', then accept the ActiveX control. Then let it install and follow the on-screen instructions. If it doesn't work, the links AdvancedSetup gave will give you more information about fixing the problem. Link to post Share on other sites More sharing options...
nelchel05 Posted December 25, 2009 Author ID:175211 Share Posted December 25, 2009 i just tried again it started to download and stopped Link to post Share on other sites More sharing options...
marktreg Posted December 25, 2009 ID:175213 Share Posted December 25, 2009 Did you accept the ActiveX control? Link to post Share on other sites More sharing options...
nelchel05 Posted December 25, 2009 Author ID:175214 Share Posted December 25, 2009 yeah Link to post Share on other sites More sharing options...
nelchel05 Posted December 25, 2009 Author ID:175215 Share Posted December 25, 2009 I need to download to programs with CDs I have.. 1 for a printer and 1 from a cam corder.. I cant do either Link to post Share on other sites More sharing options...
marktreg Posted December 25, 2009 ID:175216 Share Posted December 25, 2009 I'm not sure why it's not working. If you accepted the ActiveX control then it should work. It worked fine on one of my spare computers. There is more info about solving problems like you have in the links AdvancedSetup gave. Trying those links is the only thing I can think of at the moment. Link to post Share on other sites More sharing options...
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