defender control doesnt want to enable microsoft defender

[sinzord]

so i was pirating a game and while installing, it required to disable my antivirus ( which was microsoft defender ) so it had something called defender control so i opened it and it had two options 

1- disable mircosoft defender

2- enable mircosoft defender

so i disabled it and for a moment cmd opened i got scared but nothing happened and mircosoft defender got disabled ( i think it rather got deleted ) and installed the game and after i finished i opened it again and clicked enable mircosoft defender and it opened cmd again but this time an error appered that said "windows defender cannot be started and now im scared it was a tojran or something

im windows 11 and im looking for any help 

[Porthos]

@sinzord

Let's get the info to get the process started. Be aware it will take many steps and scans to fully remove malware.

Please respond to all future instructions from your helper in a timely manner.

Let's go ahead and run a couple of scans and get some updated logs from your system. Please read the entire post below before starting so that you're more familiar with the process

Then follow each step in the order provided. Unless otherwise asked, please attach all logs

 

Please make the following system changes:

• If you have not done so already - Enable System Protection and create a NEW System Restore Point
• Temporarily disable your antivirus real-time protection or other security software first only if it blocks or interferes with the scans or downloads.. Make sure to turn it back on once the scans are completed
• Temporarily disable Microsoft SmartScreen to download software below only if needed. Make sure to turn it back on once the downloads are completed
• Disable-Fast-Startup
• Show-Hidden-Folders-Files-Extensions

Please run the following scans:

1. Click the following link and run a  Scan with AdwCleaner
2. Click the following link and run a  Scan with Malwarebytes 
      RESTART the computer
3. Click the following link and run a  Scan with Farbar Recovery Scan Tool 

Example image of where to click to attach files when posting your reply

Then be patient for the next expert to take your case.

 

Thank you

[AdvancedSetup]

We do not support piracy.

Please uninstall any pirated or cracked applications and then run the scans posted above and post back the logs.

 

[sinzord]

hello, i did the scans and they all had some files that needed to be removed and im sorry i replied late here are the logs. 

Addition.txt FRST.txt Malwarebytes Scan Report 2024-04-09 182604.txt AdwCleaner[C00].txt

[AdvancedSetup]

Thank you for the logs.

Please uninstall all versions of JAVA

Then run the following @sinzord

 

 

Please run the following ESET Online Scanner and perform a Full Scan

 

Click the following link to save the installer for ESET Online Scanner

https://download.eset.com/com/eset/tools/online_scanner/latest/esetonlinescanner.exe

• It will start a download of "esetonlinescanner.exe"
• Save the file to your system, such as the Downloads folder, or else to the Desktop.
• Go to the saved file, and double click it to get started. 
• When presented with the initial ESET screen, click on "Get Started". Read and accept the Terms of use
• On the "Before we start..." screen chose if you want to send anonymous data and if you want to provide feedback or not, then click Continue
• When prompted for scan type, Click on the Full Scan button
• Enable  ( select )   the radio selection "Enable ESET to detect and quarantine potentially unwanted applications"   and click the Start scan button.
• Have patience.  The entire process may take a few hours or more.
• When the scan is completed, if something was found, it will show a screen with the number of detected items.  If so, click the button marked “View detected results”.
• Click The blue “Save scan log” to save the log and give it a name and location you remember.
• If something was removed and you know it is a false postive, you may click on the blue ”Restore cleaned files”  ( in blue, at the bottom).
• Press Continue when all done.  You should click to turn off the offer for “periodic scanning”.
• Enable "Delete application data on closing" - You do not need to submit feedback unless you want to. Simply ignore and close the program.

 

Note: If you do need to do a File Restore from ESET please follow the directions below

[KB2915] Restore files quarantined by the ESET Online Scanner version 3

https://support.eset.com/en/kb2915-restore-files-quarantined-by-the-eset-online-scanner

 

Please attach the ESET scan log you saved at the end to your next reply

 

[sinzord]

hello, sorry for late reply again i have so much school stuff im sorry here is the log ( i also delted java from control panel idk if there is still some files hiding)

win11.txt

[AdvancedSetup]

Thank you for the log. The scan found and removed some Trojans.

Please go ahead and run the following to have it scan for any other possible issues

 

 

Please download and run the following Kaspersky Virus Removal Tool 2020 and save it to your Desktop.

(Kaspersky Virus Removal Tool version 20.0.10.0 was released on November 9, 2021)

Download: Kaspersky Virus Removal Tool

https://devbuilds.s.kaspersky-labs.com/devbuilds/KVRT/latest/full/KVRT.exe

How to run a scan with Kaspersky Virus Removal Tool 2020
https://support.kaspersky.com/15674

How to run Kaspersky Virus Removal Tool 2020 in the advanced mode
https://support.kaspersky.com/15680

How to restore a file removed during Kaspersky Virus Removal Tool 2020 scan
https://support.kaspersky.com/15681

 

Select the     Windows Key and R Key together, the "Run" box should open. Drag and Drop KVRT.exe into the Run Box. C:\Users\{your user name}\DESKTOP\KVRT.exe will now show in the run box. add -dontencrypt   Note the space between KVRT.exe and -dontencrypt C:\Users\{your user name}\DESKTOP\KVRT.exe -dontencrypt should now show in the Run box.   That addendum to the run command is very important, when the scan does eventually complete the resultant report is normally encrypted, with the extra command it is saved as a readable file. Reports are saved here C:\KVRT2020_Data\Reports and look similar to this report_20210123_113021.klr Right-click direct onto that report, select > open with > Notepad. Save that file and attach it to your reply. To start the scan select OK in the "Run" box. A EULA window will open, tick all confirmation boxes then select "Accept" In the new window select "Change Parameters" In the new window ensure all selection boxes are ticked, then select "OK" The scan should now start... When complete if entries are found there will be options, if "Cure" is offered leave as is. For any other options change to "Delete" then select "Continue" When complete, or if nothing was found select "Close" Attach the report information as previously instructed...   Thank you

 

 

[sinzord]

hello again, i didnt notice the dont encrypt part so if you want i can redo the scan ( even tho there were nothing this time no trojans no anything but still)

[AdvancedSetup]

If it found nothing that's fine just leave it.

Please run the following

 

 

Dr.Web CureIt!

Please download the Dr.Web CureIt! anti-virus utility
https://free.drweb.com/

 

You will need to send them an email to obtain a link to download the scanner, please do so

• The downloaded file will normally have a unique name such as:  q7a9tr4p.exe
• Close all open applications and locate the downloaded file and double-click to run it
• The program will take a moment to launch and bring up the License and Update screen
• Place a check mark to agree to the terms and then click on the Continue button
• Click the underlined link Select objects for scanning
• On the top left click the Scanning objects that should automatically check all objects
• Click the small wrench and make sure there is a check on Automatically apply actions to threats
• Then click the large button on bottom right Start scanning
• Once the scan has completed there will be a link named Open report click that and a log named cureit.log should open in Notepad
• The log is saved in the folder named Doctor Web in the top of your user profile folders
• Please attach that log on your next reply

 

 

 

[sinzord]

hello, there was yet nothing againcureit.log but there is something i dont understand how all those scanning are bringing mircosoft defender back ?

[AdvancedSetup]

I'm not sure what you mean by your statement.

So far the computer does not appear to be infected.

What is it you want to happen that is not happening?

 

[sinzord]

hello, i want to enable mircosoft defender bc it doesnt open thats it i removed all the virues but its still not enabled

[Porthos]

7 minutes ago, sinzord said:

i want to enable mircosoft defender bc it doesnt open thats it

Are you still on the trial of Malwarebytes? If so,

Please make the following change in Malwarebytes if you're using the Premium or Trial version

• Please open Malwarebytes. Click on the small gear icon to open the Settings and go to the Security, or General in V5 tab.
• Then turn off "Always register Malwarebytes in the Windows Security Center"
• Restart the computer

[sinzord]

alright i disabled Always register Malwarebytes in the Windows Security Center now what ?

 

 

[Porthos]

3 minutes ago, sinzord said:

alright i disabled Always register Malwarebytes in the Windows Security Center now what ?

 

 

Did you restart the computer? Is Defender on now if you open the security center?

[sinzord]

nope

[AdvancedSetup]

Please restart the computer and post new, fresh logs

 

Scan with SecurityCheck by glax24
https://forums.malwarebytes.com/topic/307301-scan-with-securitycheck-by-glax24/

 

 

Scan with FSS Farbar Service Scanner
https://forums.malwarebytes.com/topic/306736-scan-with-fss-farbar-service-scanner/

 

 

Scan with Farbar Recovery Scan Tool
https://forums.malwarebytes.com/topic/306601-scan-with-farbar-recovery-scan-tool/