MBAM4 web protection disabled, can't enable

[GlennM2]

I was out of town for 2 days, so I turned off my old Toshiba Satellite with Windows 10. When I powered it on today...Well, actually, the power button was still on...Web protection was disabled. I have been unable to enable it - it's had the circling icon for the past 2 hours. AFAIK, it was fine when I left (aside from the power not turning off).

mbst-grab-results.zip

[Malwarebytes]

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[Porthos]

51 minutes ago, GlennM2 said:

I was out of town for 2 days, so I turned off my old Toshiba Satellite with Windows 10. When I powered it on today...Well, actually, the power button was still on...Web protection was disabled. I have been unable to enable it - it's had the circling icon for the past 2 hours. AFAIK, it was fine when I left (aside from the power not turning off).

First restart the computer and then,

Lets use the same support tool and do a clean uninstall and reinstall.

Please close all browsers and programs before running the tool. Right click and quit MB from the system tray also.

Once done it will attempt to reinstall both Malwarebytes and Privacy VPN.

Please say no and close the X button on the top right for Privacy.

[GlennM2]

Hi Porthos!

After restarting, I noticed that there wasn't the warning icon on MB in the systray. Web protection was on. I opened MB and after a delay of 2 minutes, during which it was not responding, it opened showing all protections are active. Do you still want me to reinstall MB?

[Porthos]

3 minutes ago, GlennM2 said:

I opened MB and after a delay of 2 minutes, during which it was not responding, it opened showing all protections are active.

That feels a little long to me.

5 minutes ago, GlennM2 said:

Do you still want me to reinstall MB?

Yes but this time do not allow Malwarebytes Privacy to install when prompted.

 

[AdvancedSetup]

I'd recommend turning OFF Fast Startup if you have it enabled

How to Turn On or Off Fast Startup in Windows 10
https://www.tenforums.com/tutorials/4189-turn-off-fast-startup-windows-10-a.html

 

 

[GlennM2]

10 hours ago, AdvancedSetup said:

I'd recommend turning OFF Fast Startup if you have it enabled

How to Turn On or Off Fast Startup in Windows 10
https://www.tenforums.com/tutorials/4189-turn-off-fast-startup-windows-10-a.html

 

 

It was off per the last time you recommended it to me. I have now completely disabled hibernate, too. It seems like when I had previously resolved the issue of the power remaining on after shutdown, that I'd gone into the administrative options, but I don't recall what I did.

12 hours ago, Porthos said:

That feels a little long to me.

Yes but this time do not allow Malwarebytes Privacy to install when prompted.

 

Will do.

[GlennM2]

I've reinstalled it. During the process, it asked if I wanted to reboot but didn't even though I selected "yes". It downloaded MB4, after which I got a notification that the installation had failed, and then MBST installed MB. I canceled Privacy. Is there a reason to be concerned about the false fail message and/or the lack of a reboot?

[GlennM2]

BTW, twice now during this when I've opened Brave, this EFF page has opened - but I haven't been to this page in many months. https://www.eff.org/https-everywhere/set-https-default-your-browser. I used to use it on Chrome but it's built into Brave, so I don't use it.

Edited June 10, 2022 by GlennM2

[Porthos]

18 minutes ago, GlennM2 said:

I used to use it on Chrome but it's built into Brave, so I don't use it.

No it is not "built in" it is an extension. You can find it by going here in your Brave browser. brave://extensions/

It was a warning that they are discontinuing the extension. You should uninstall it.

[GlennM2]

32 minutes ago, Porthos said:

No it is not "built in" it is an extension. You can find it by going here in your Brave browser. brave://extensions/

It was a warning that they are discontinuing the extension. You should uninstall it.

I discovered the reason: the extension was marked as "possibly corrupted," and their website (after removal) opened and showed that it is unnecessary on major browsers (like Brave) because, as I stated, it has a built-in HTTPS option. You misunderstood my statement, which was poorly worded, and assumed that I was claiming that the EXTENSION was built into Brave when it was actually the feature to default to HTTPS that I meant.

 

Would you please respond to my previous comment about the results of the reinstallation?

Edited June 10, 2022 by GlennM2

[Porthos]

1 hour ago, GlennM2 said:

Is there a reason to be concerned about the false fail message and/or the lack of a reboot?

 

4 minutes ago, GlennM2 said:

Would you please respond to my previous comment about the results of the reinstallation?

Sometimes the installer does that. If you have no further issues then you are fine.

[GlennM2]

We're done, then. Thanks!