moo4x Posted January 28, 2022 Author ID:1499729 Share Posted January 28, 2022 Thank you! After we test the new profile as you mention above, how would I revert back to the current profile? Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 29, 2022 Root Admin ID:1499734 Share Posted January 29, 2022 You simply log back into the other profile to use it. It should show on the bottom left allowing you to pick one to log into Link to post Share on other sites More sharing options...
moo4x Posted January 29, 2022 Author ID:1499736 Share Posted January 29, 2022 Thank you again for all your help. I will likely go through this process & post results Saturday. I really appreciate your time! Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 29, 2022 Root Admin ID:1499739 Share Posted January 29, 2022 You're quite welcome. I'll try to reply to you on the weekend if possible, but if not then on Monday for sure, but typically I do reply on the weekends as well. Cheers Link to post Share on other sites More sharing options...
moo4x Posted January 29, 2022 Author ID:1499828 Share Posted January 29, 2022 On 1/27/2022 at 1:25 PM, AdvancedSetup said: Your computer is having an repeated error. Error: (01/27/2022 12:06:31 PM) (Source: Microsoft-Windows-User Profiles Service) (EventID: 1512) (User: NT AUTHORITY) Description: Windows cannot unload your registry file. The memory used by the registry has not been freed. This problem is often caused by services running as a user account. Try configuring services to run in either the LocalService or NetworkService account. DETAIL - Access is denied. Error: (01/27/2022 12:06:31 PM) (Source: Microsoft-Windows-User Profiles Service) (EventID: 1512) (User: NT AUTHORITY) Description: Windows cannot unload your registry file. The memory used by the registry has not been freed. This problem is often caused by services running as a user account. Try configuring services to run in either the LocalService or NetworkService account. DETAIL - Access is denied. I would suggest trying to create a new local user account that has admin rights. Then restart the computer two times. Then run the Farbar program again and upload the log files. No need to zip the files. You can just attach the text files. Hi, I will admit I am a bit frightened to change profiles. I've never done it except on a web browser, & I am not very Win 10 literate. I noticed that Acronis was causing the pc to stall on shut down. I uninstalled it & it does seem to be running somewhat faster. I re-ran FRST from Farbar after 2 reboots & no longer see the verbiage you copied above. Did I run the correct program to check for it? At any rate I wanted to check in with these results before building a new profile. Please let me know what you think. On 1/27/2022 at 1:25 PM, AdvancedSetup said: Addition.txt FRST.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 29, 2022 Root Admin ID:1499830 Share Posted January 29, 2022 I'm out on the road. Will try to contact you much later tonight and we can discuss more. Link to post Share on other sites More sharing options...
moo4x Posted January 29, 2022 Author ID:1499831 Share Posted January 29, 2022 Thank you very much. No Hurry! Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 30, 2022 Root Admin ID:1499839 Share Posted January 30, 2022 Hello @moo4x There is still something odd going on with the system. Please open an elevated admin command prompt and run the following. Press the Enter key after each line sfc /scannow dism /online /cleanup-image /scanhealth dism /online /cleanup-image /restorehealth Let me know the results of each line please. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 30, 2022 Root Admin ID:1499840 Share Posted January 30, 2022 I've sent you a Private Message @moo4x Link to post Share on other sites More sharing options...
moo4x Posted January 30, 2022 Author ID:1499844 Share Posted January 30, 2022 I'm doing the 3 scans right now. The first one is taking awhile. Link to post Share on other sites More sharing options...
moo4x Posted January 30, 2022 Author ID:1499849 Share Posted January 30, 2022 Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted February 4, 2022 Root Admin ID:1500579 Share Posted February 4, 2022 A few minor issues were resolved via Private Message. I will go ahead and close this topic now. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted February 4, 2022 Root Admin ID:1500580 Share Posted February 4, 2022 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following to help you better protect your computer and privacy Tips to help protect from infection Thank you Link to post Share on other sites More sharing options...
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