moo4x Posted January 27, 2022 Author ID:1499386 Share Posted January 27, 2022 3 minutes ago, AdvancedSetup said: Here is the program @moo4x C:\Users\Owner\Downloads\FRSTEnglish.exe Found it, thank you. Link to post Share on other sites More sharing options...
moo4x Posted January 27, 2022 Author ID:1499387 Share Posted January 27, 2022 I just did a manual update of Foobar. It's once again plating flac, but won't play iso. I'll try to find the plug in, apparently Patch My PC made some changes to Foobar Link to post Share on other sites More sharing options...
moo4x Posted January 27, 2022 Author ID:1499388 Share Posted January 27, 2022 Foobar is fixed. The auto updater program changed some settings. Sorry to be a pain.......... That's why I don't want to wipe windows, I have 10's of hours into having this machine set up exactly how I want it. Unfortunately, it appears that some unwanted baggage came along with that pov! I appreciate your help. It is possible that it's a coincidence that the problems started right after updating MBAM, or it may be that one of the issues caused the update to not install properly. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 27, 2022 Root Admin ID:1499391 Share Posted January 27, 2022 I've reinstalled windows many many times and Have about 10 times the amount of software and customization on mine. Sooner or later Windows just becomes a mess from all the installs, updates, cleanups, etc. A clean fresh install of Windows gets you running great again at least for another year. The multiple items listed and setup for cleanup have nothing to do with our program so I assume just a coincidence. Please go ahead and run the fix and post back the FIXLOG.txt file when ready Thank you Link to post Share on other sites More sharing options...
moo4x Posted January 27, 2022 Author ID:1499393 Share Posted January 27, 2022 Thank you again! Fix it is next; just finished the Dell Supporter. All it found was an out of date Ethernet Driver. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 27, 2022 Root Admin ID:1499394 Share Posted January 27, 2022 Really, There isn't a newer BIOS firmware? That's odd, but okay. Link to post Share on other sites More sharing options...
moo4x Posted January 27, 2022 Author ID:1499398 Share Posted January 27, 2022 There is one program I have no idea what it is: ENE_QSI_Loki_HAL Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 27, 2022 Root Admin ID:1499399 Share Posted January 27, 2022 Nope, SupportAssist will update anything that needs updating from the OEM hardware. Leave it be and go ahead and run the fix when ready. I'm heading out to eat soon but will try to check back on you later tonight if possible Cheers Link to post Share on other sites More sharing options...
moo4x Posted January 27, 2022 Author ID:1499400 Share Posted January 27, 2022 1 hour ago, AdvancedSetup said: After you've uninstalled all the software you no longer want or use then run the following software to check and update any old common software. Patch My PC Home Updaterhttps://patchmypc.com/home-updater Then for cache clean up you can create a batch file if wanted that would clean that up, or even use Farbar FRST program to do the cleanup periodically. Please temporarily disable any real-time protection and run the following fix. Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work. Please make sure you disable any real-time antivirus or security software before running this script. Once completed, make sure you re-enable it. NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone. Run FRST or FRST64 and press the Fix button just once and wait. If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart. The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply. Note: If the tool warned you about an outdated version please download and run the updated version. NOTE-1: This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more. NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords. NOTE-3: As part of this fix it will also reset the network to default settings including the firewall. If you have custom firewall rules you need to save please export or save them first before running this fix. The following directories are emptied: Windows Temp Users Temp folders Edge, IE, FF, Chrome, and Opera caches, HTML5 storages, Cookies and History Recently opened files cache Flash Player cache Java cache Steam HTML cache Explorer thumbnail and icon cache BITS transfer queue (qmgr*.dat files) Recycle Bin Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix. The system will be rebooted after the fix has run. fixlist.txt 6.52 kB · 1 download Thanks Is there any way to avoid removing log in's? I have a pw manager, but I have so many pw's, I also use Firefox to store many of them. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 27, 2022 Root Admin ID:1499401 Share Posted January 27, 2022 It will not actually delete any saved passwords from Firefox (I highly recommend you look at changing over to a real Password Manager though over time) it only removes the cookies. If you have passwords saved they will still be there from within Firefox Link to post Share on other sites More sharing options...
moo4x Posted January 27, 2022 Author ID:1499404 Share Posted January 27, 2022 Here you go. The only thing I didn't remove that you suggested was Reg Run. All security was definitely turned off while the tool ran. Likely not the case after reboot, though. So far everything is working. The newer Dell driver didn't increase my speed, LOL (I'm getting about 9 Mbs less than I'm supposed to from Comcast. It's always been that way on this PC.) Thank you again for everything! Fixlog.zip Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 27, 2022 Root Admin ID:1499405 Share Posted January 27, 2022 No problem. Just suggestions. What you run on your computer is up to you 😁 Secure Boot Status: False How to enable or disable Secure Boothttps://maxedtech.com/how-to-enable-or-disable-secure-boot/ Windows Resource Protection found corrupt files and successfully repaired them. SecurityCheck by glax24 I would like you to run a tool named SecurityCheck to inquire about the current security update status of some applications. Download SecurityCheck by glax24: https://tools.safezone.cc/glax24/SecurityCheck/SecurityCheck.exe If Microsoft SmartScreen blocks the download, click through to save the file This tool is safe. Smartscreen is overly sensitive. If SmartScreen blocks the file from running click on More info and Run anyway Right-click with your mouse on the Securitycheck.exe and select "Run as administrator" and reply YES to allow to run & go forward Wait for the scan to finish. It will open a text file named SecurityCheck.txt Close the file. Attach it with your next reply. You can find this file in a folder called SecurityCheck, C:\SecurityCheck\SecurityCheck.txt Thank you Link to post Share on other sites More sharing options...
moo4x Posted January 27, 2022 Author ID:1499406 Share Posted January 27, 2022 (edited) Secure Boot Status: False Do you want me to re-enable this? I did a little reading. I assume I am GPT with Win 10? Since day 1 )I bought this used with a fresh Win install from a used retailer) I have not been able to get into the bios. Dell says F12 for boot menu, & F2 for setup. Edited January 27, 2022 by moo4x Addition. Link to post Share on other sites More sharing options...
moo4x Posted January 27, 2022 Author ID:1499407 Share Posted January 27, 2022 Here you go. SecurityCheck.zip Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 27, 2022 Root Admin ID:1499409 Share Posted January 27, 2022 Due to an ever-increasing potential threat to rootkits, bootkits, it makes it much more difficult to attack a system that has Secure Boot enabled. From the log. ---------------------------- [ UnwantedApps ] ----------------------------- O&O SafeErase Professional v.16.8.78 Warning! Suspected demo version of anti-spyware, driver updater or optimizer. If this program is not familiar to you it is recommended to uninstall it and execute PC scanning using Malwarebytes Anti-Malware. Possible you became a victim of fraud or social engineering. Computer experts no longer recommend this program. Nero TuneItUp v.3.2.0.3 Warning! Suspected demo version of anti-spyware, driver updater or optimizer. If this program is not familiar to you it is recommended to uninstall it and execute PC scanning using Malwarebytes Anti-Malware. Possible you became a victim of fraud or social engineering. Computer experts no longer recommend this program. O&O SafeErase (OO SafeEraseAgent) - The service is running C:\Program Files\OO Software\SafeErase\Shared\SafeEraseAgent\SafeEraseAgent.exe v.16.8.78.0 Just as a final scan before we finish up here. Please run the folloiwng Please download the following scanner from Kaspersky and save it to your computer: TDSSkiller Then watch the following video on how to use the tool and make sure to temporarily disable your security applications before running TDSSkiller. PC Winvids - How to run Kaspersky TDSSKiller If an infection is found please make sure to choose SKIP and post back the log in case of a False Positive detection. Once the tool has completed scanning make sure to re-enable your other security applications. Thank you https://support.kaspersky.com/5350 Link to post Share on other sites More sharing options...
moo4x Posted January 27, 2022 Author ID:1499410 Share Posted January 27, 2022 Interesting, it looks like O&O was part of the Nero bundle. I'm uninstalling it & Tune It Up now, then will try to enable Safe Boot, Then will run the Kaspersky program. Thank you again. Link to post Share on other sites More sharing options...
moo4x Posted January 27, 2022 Author ID:1499411 Share Posted January 27, 2022 I got into the bios. Dell is really strongly stating don't change the boot mode unless you are 100% certain that it's compatible & the OS is digitally signed ("UEFI" Secure boot). They state if this is done in error I will have a dead pc. Should I proceed? Link to post Share on other sites More sharing options...
moo4x Posted January 27, 2022 Author ID:1499412 Share Posted January 27, 2022 Quote from the Dell Bios, "Please only make this change if you are certain". Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 27, 2022 Root Admin ID:1499413 Share Posted January 27, 2022 If it won't boot then go back in and undo the change. Take a picture of the current settings with your phone Link to post Share on other sites More sharing options...
moo4x Posted January 27, 2022 Author ID:1499415 Share Posted January 27, 2022 It booted. Do you want me toi check anything to see if it took? Nothing was different during boot up. Kaspersky's next...... Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 27, 2022 Root Admin ID:1499417 Share Posted January 27, 2022 From a command prompt you can run msinfo32 and about in the middle it will list the Secure Boot status Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 27, 2022 Root Admin ID:1499418 Share Posted January 27, 2022 From within Windows Security you can also look at Device Security to see the Secure Boot status Link to post Share on other sites More sharing options...
moo4x Posted January 27, 2022 Author ID:1499420 Share Posted January 27, 2022 8 minutes ago, AdvancedSetup said: From a command prompt you can run msinfo32 and about in the middle it will list the Secure Boot status It didn't say whether safe boot is on. It did say: "Bios Mode UEFI". Is that what we're looking for? Link to post Share on other sites More sharing options...
moo4x Posted January 27, 2022 Author ID:1499421 Share Posted January 27, 2022 6 minutes ago, AdvancedSetup said: From within Windows Security you can also look at Device Security to see the Secure Boot status Yes, Secure boot is on. Link to post Share on other sites More sharing options...
moo4x Posted January 27, 2022 Author ID:1499422 Share Posted January 27, 2022 1 hour ago, AdvancedSetup said: Due to an ever-increasing potential threat to rootkits, bootkits, it makes it much more difficult to attack a system that has Secure Boot enabled. From the log. ---------------------------- [ UnwantedApps ] ----------------------------- O&O SafeErase Professional v.16.8.78 Warning! Suspected demo version of anti-spyware, driver updater or optimizer. If this program is not familiar to you it is recommended to uninstall it and execute PC scanning using Malwarebytes Anti-Malware. Possible you became a victim of fraud or social engineering. Computer experts no longer recommend this program. Nero TuneItUp v.3.2.0.3 Warning! Suspected demo version of anti-spyware, driver updater or optimizer. If this program is not familiar to you it is recommended to uninstall it and execute PC scanning using Malwarebytes Anti-Malware. Possible you became a victim of fraud or social engineering. Computer experts no longer recommend this program. O&O SafeErase (OO SafeEraseAgent) - The service is running C:\Program Files\OO Software\SafeErase\Shared\SafeEraseAgent\SafeEraseAgent.exe v.16.8.78.0 Just as a final scan before we finish up here. Please run the folloiwng Please download the following scanner from Kaspersky and save it to your computer: TDSSkiller Then watch the following video on how to use the tool and make sure to temporarily disable your security applications before running TDSSkiller. PC Winvids - How to run Kaspersky TDSSKiller If an infection is found please make sure to choose SKIP and post back the log in case of a False Positive detection. Once the tool has completed scanning make sure to re-enable your other security applications. Thank you https://support.kaspersky.com/5350 The program has changed a bit since the vid was made. (See attached jpg). I was able to check the box as requested, but there is a new unchecked box. I ran the first scan. Upon reboot, the program came up. Reg Run & likely Malwarebytes ran there rootkit programs before that occured. For whatever reason, other than the rootkit tool, reg Run is no longer running. I will reinstall. At any rate after reboot, Kaspersky came up as promised. It froze for about 15 seconds & stopped. I then ran it again without touching anything & it said I was clean. Log attatched. With the previous comments, do you think I'm good, or is it possible that Kaspersky did not run correctly due to the changes? Thank you again! TDSSKiller.3.1.0.28_26.01.2022_22.01.36_logNOTREAD ONLY.txt.zip Link to post Share on other sites More sharing options...
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