joannacraig Posted February 17, 2021 ID:1439355 Share Posted February 17, 2021 jenco.co.uk is flagged by browser guard as having Trojan. But we have scanned at server and no malware is found. And run through online scanners and no issues found. Please can you check and release as we think all is okay. Link to post Share on other sites More sharing options...
Staff Solution Dashke Posted February 17, 2021 Staff Solution ID:1439360 Share Posted February 17, 2021 Thanks, the block will be reviewed. Link to post Share on other sites More sharing options...
joannacraig Posted February 17, 2021 Author ID:1439368 Share Posted February 17, 2021 Thank you - will you confirm if all is okay and block is removed? Link to post Share on other sites More sharing options...
Staff Dashke Posted February 17, 2021 Staff ID:1439369 Share Posted February 17, 2021 Hello joannacraig, The block has been removed and the db update will be out soon. :) Link to post Share on other sites More sharing options...
joannacraig Posted February 17, 2021 Author ID:1439370 Share Posted February 17, 2021 Fabulous! Thank you 😊 Link to post Share on other sites More sharing options...
Staff Dashke Posted February 17, 2021 Staff ID:1439371 Share Posted February 17, 2021 You are always welcome! If you need additional help, please let us know. :) Link to post Share on other sites More sharing options...
joannacraig Posted February 17, 2021 Author ID:1439410 Share Posted February 17, 2021 Juct checked site in Chrome and it appears to load okay. But when viewing in Firefox it now triggers the following warning: "Website blocked due to reputation" I have cleared the cache from earlier. And in The Edge it still reads as "Website blocked due to Trojan" Can you confirm that all blocks have been removed please? Link to post Share on other sites More sharing options...
Porthos Posted February 17, 2021 ID:1439411 Share Posted February 17, 2021 33 minutes ago, joannacraig said: Juct checked site in Chrome and it appears to load okay. But when viewing in Firefox it now triggers the following warning: "Website blocked due to reputation" I have cleared the cache from earlier. And in The Edge it still reads as "Website blocked due to Trojan" Can you confirm that all blocks have been removed please? A separate team takes care of Browser guard blocks. Give them a chance to get online. @gonzo Link to post Share on other sites More sharing options...
gonzo Posted February 17, 2021 ID:1439413 Share Posted February 17, 2021 The site has been whitelisted in Browser Guard. Please allow 15-30 minutes for changes to take effect. Link to post Share on other sites More sharing options...
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