gonzo
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Everything posted by gonzo
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Site ifltx.com was infected and was blocked due to that. Once it was cleaned up, it was unblocked. Due to the activity on the site, that also triggered a reputation block. I just whitelisted the site, and it should be accessible without issue within 15-30 minutes. doctorsclinichoust.com was reported at the same time. It was whitelisted on August 4, confirmed to be accessible on August 6, confirmed to be accessible by the person who reported it on August 7, and is still accessible now. Please dump your browser cache and try again.
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You already gave me everything I needed. The site has been whitelisted. Please allow 15-30 minutes for changes to take effect.
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Please remove our websites from Malwarebytes Browser Guard trojan block
gonzo replied to RODRIGO2022's topic in Chrome
As @1PW mentioned, there are significant negatives listed on VirusTotal right now that you should take care of. At the same time, I had our researchers take a look and they found no current reason for the reputation block that is now present other than past history that has been resolved. The site has been whitelisted. Please allow 15-30 minutes for changes to take effect. Also, please don't let that get in the way of finishing the cleanup that @1PW mentioned. That could come back to bite in the future. -
No block is visible or evident behind the scenes.
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Thank you. I have whitelisted it. Please allow 15-30 minutes for changes to take effect. If you run into any issues after that, please let me know.
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Was that a SUSPICIOUS DOWNLOAD block or a SUSPICIOUS CONTENT block?
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The reputation block has been removed as well. Please allow 15-30 minutes for changes to take effect.
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I have whitelisted doctorsclinichouston.com just now, so please allow 15-30 minutes for changes to take effect. The other site (ifltx.com) is getting tons of phishing hits on VirusTotal, and the block was reinforced yesterday. You guys still have some work to do there.
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The site has been whitelisted. Please allow 15-30 minutes for changes to take effect. Sorry for the inconvenience.
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I referred this to our researchers and some changes were made. Please allow 2-4 hours for database updates to take effect, then check and let us know if situation has improved. Sorry for the inconvenience.
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In addition to the "compromised" block that has been removed, a "top-level-domain" block has been removed on the secondary domain which hosted images.
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What can we do to prevent our domain from being blacklisted?
gonzo replied to AlexWoods's topic in Website Blocking
Please dump your browser cache. I am NOT seeing any evidence of a continued block, using either of the sites you have previously referenced. -
What can we do to prevent our domain from being blacklisted?
gonzo replied to AlexWoods's topic in Website Blocking
I have added mkswft.com to two different whitelists to prevent this from happening again in the future. Please allow 15-30 minutes for changes to take effect. -
The site has been whitelisted. Please allow 15-30 minutes for changes to take effect. Sorry for the inconvenience.
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The site has been whitelisted. Please allow 15-30 minutes for changes to take effect. Sorry for the inconvenience.
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Website piiguard360.com blocked due to reputation
gonzo replied to Cyberguard360's topic in Website Blocking
The site has been whitelisted. Please allow 15-30 minutes for changes to take effect. Sorry for the inconvenience. -
We are aware. It was documented in the following post. It should be fixed properly sometimes after August 3: https://forums.malwarebytes.com/topic/288582-an-error-occurred-please-try-again/
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After determining what the full name of the site in question was, Research was able to determine that the infection(s) that were present have been removed. The block on the site has been removed. Please allow 2-4 hours for changes to take effect.
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Malwarebytes is a favorite target by many antivirus vendors to uninstall. If you are around the forums for any length of time, you become used to it. Do a search for the word "exclusion" and you will see how common this scenario is. Another giveaway about false positives is that a single source flagged it as a threat (as you noted). Thank you for providing further information on the subject!
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That file is a Browser Guard cache file. It is not dangerous and is most definitely a Norton false positive. If you create an exclusion in Norton for the file location you mentioned, Norton should leave it alone in the future.
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BG files being detected as virus by other AV. False positive?
gonzo replied to the-termin8r's topic in Chrome
That file is a Browser Guard cache file. It is not dangerous and is most definitely a Norton false positive. Go ahead and reinstall Browser Guard. You may wish to add an exclusion in Norton for the location you mentioned so the silliness stops. -
This was noted by someone else as well, but it appears to be fine now. Go ahead and use the site.
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Latest version of MBARW Beta v0.9.20 - 1.1.491 released 17 Aug 2023
gonzo replied to gonzo's topic in Anti-Ransomware Beta
On 22 July 2022, we released Malwarebytes Anti-Ransomware Beta 11 version 0.9.20 with Component Update package version 1.1.482. The changelog for this build can be found below: Performance/protective capability: Improved detection quality for multiple ransomware variants Made several modifications to Improve program performance Identified and corrected multiple areas which could yield false positives -
If you read my added comments, you are likely to see this again. We will be addressing it properly in early August.