CaptainHindsight Posted December 5, 2018 ID:1285006 Share Posted December 5, 2018 I just logged into my MBAM account at https://my.malwarebytes.com/en/login# That login was agonizing because this MBAM website uses the horrid reCAPTCHA as an extra layer of alleged protection. I hate reCAPTCHA with an unmitigated passion. It took me many screens to pass that ******* test. Once logged in, I tried to file a support ticket. Once again, the website made me do a reCAPTCHA test before I could click on the Submit Ticket button. Why? I had already done that upon login?! I tried several times that pass this reCAPTCHA, but eventually had to give up. Death to reCAPTCHA. MBAM if you have any thoughts for your users, please eliminate reCAPTCHA. I think that you need no CAPTCHA at all, but if you insist, gimme something like an arithmetic problem. Link to post Share on other sites More sharing options...
CaptainHindsight Posted December 5, 2018 Author ID:1285007 Share Posted December 5, 2018 Reading the wiki link on reCAPTCHA more, is MBAM using the NoCAPTCHA version? The wiki link says: "Because NoCAPTCHA relies on the use of Google cookies that are at least a few weeks old, reCAPTCHA has become nearly impossible to complete for people who frequently clear their cookies." I clear my entire browser cookies every time that I shut it down, which is more than once a week. Furthermore: Quote Andrew Munsell, in his article "Captchas Are Becoming Ridiculous" states "A couple of years ago, I don’t remember being truly baffled by a captcha. In fact, reCAPTCHA was one of the better systems I’d seen. It wasn’t difficult to solve, and it seemed to work when I used it on my own websites." [32][unreliable source?] Munsell goes on to state, after encountering a series of unintelligible images that despite refreshing "Again, and again, and again. The captchas were not only difficult for a computer to read, but impossible for a human." Munsell then provided numerous examples. Link to post Share on other sites More sharing options...
Amaroq_Starwind Posted December 5, 2018 ID:1285012 Share Posted December 5, 2018 CAPTCHA drives me insane. Especially when it malfunctions, and doesn't remember my input. Link to post Share on other sites More sharing options...
Hyperwolf122 Posted January 15, 2019 ID:1292751 Share Posted January 15, 2019 I absolutely HATE CAPTCHAs, they are fast and easy one moment then the next moment it doesn't remember my input, I know they have to have them to prevent bots (which it even fails to do that at times) but they feel so inconvenient at now and then.. Link to post Share on other sites More sharing options...
bkreamer Posted December 7, 2020 ID:1425617 Share Posted December 7, 2020 My system often does not allow captchas to even display. In the past I have had switch to Edge (ugh!) to see and work the captcha. Is this a MWB issue? Chrome? ZoneAlarm? Link to post Share on other sites More sharing options...
Porthos Posted December 7, 2020 ID:1425658 Share Posted December 7, 2020 (edited) 2 hours ago, bkreamer said: Is this a MWB issue? Chrome? ZoneAlarm? Out of the 3 choices you stated I would lean towards zonealarm unless you have an extension in Chrome doing it. Edited December 7, 2020 by Porthos Link to post Share on other sites More sharing options...
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