Adware Cleaner version 7.2.3

[Don12]

The latest version of AdwCleaner will not restart when running basic repair. Does anyone have any suggestions?

[Malwarebytes]

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[FrankieB]

I had the same problem with version 7.2.3.   I tried using the old version 7.2.2 and had no problems.   There might be an issue with the new software.

Edited September 3, 2018 by FrankieB
Adding a screen shot

[exile360]

Thanks for reporting this issue.  I will report this to the team so that they may verify and hopefully address the problem in an upcoming release.

[Gt-truth]

I have adware cleaner 7.2.3 already on my system and I have no problem with it . (a new windows system installed here) and however , I was having almost the same issue when the NPE is to crashed . to solve your problem with any software going to be crashed , simply . go with a repair install of the windows  

a repair install of the windows will fix this " any software has stopped working " error message  , before doing this . make sure to backup all your files .

Edited September 3, 2018 by Gt-truth

[FrankieB]

Thanks,  I forgot to mention I am using Windows 7 running an Intel Core I5

[Don12]

If anyone wants version 7.2.2, you can find it on FileHippo. Hopefully AdwCleaner will release a fixed version soon.

https://filehippo.com/download_adwcleaner/

[Elisabeth]

Hi,

Sorry for the inconveniences. Can you confirm please if the crash only occurs when the scanner hasn't detect anything and you run a basic repair?

Thanks!

[JMichael1947]

Same behavior here. 7.2.2.0 works fine.

7.2.3.1 crashes when doing basic repair, no threats detected.

7.2.3.1 debug file attached

AdwCleaner_Debug.log

[JMichael1947]

Forgot to mention Windows 7 Pro   I7Processor 8 Megs of ram

[Elisabeth]

Okay. It will be fixed for verson 7.2.4. We'll try to release it as soon as possible.

 

Thank you for your help!

[JMichael1947]

Elisabeth........thank you, and your team, for making a great product helping to keep out computers clean, and our lives a little simpler.

Danke, Mike