appukuttan Posted July 19, 2018 ID:1257389 Share Posted July 19, 2018 Hello, For past 1 month i am getting G.exe / UnKnown Application preventing shutdown message in both my standard and admin user login accounts in Win 10 PC. I have licensed version of malwarebytes (Premium and AdwCleaner) and they all run clean without any issue. Norton doesn't return any issue. https://forums.malwarebytes.com/topic/226720-gexe-removal/?page=3 Following from the above thread, i have been able to use GUIPropView and able to see a lone "g" . What is annoying is i used all my past skills using dos, procmon and Process Explorer(sysinternal) to find this PID/Handle but they all return empty. I can't figure out from where this nasty thing is originating from since Process and Instance FileName are reported empty from GUIPropView. Please help in fixing the UnKnown application preventing shutdown issue in my PC(Last option if any before factory resetting my PC) Thanks, Appukuttan Link to post Share on other sites More sharing options...
nasdaq Posted July 19, 2018 ID:1257493 Share Posted July 19, 2018 Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Download the version of this tool for your operating system.Farbar Recovery Scan Tool (64 bit)Farbar Recovery Scan Tool (32 bit) and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file to your reply: In the Reply section in the bottom of the topic Click the "more reply Options" button. Attach the file. Select the "Choose a File" navigate to the location of the File.Click the file you wish to Attach.Click Attach this file.Click the Add reply button. === Please post the logs for my review. Wair for further instructions. Link to post Share on other sites More sharing options...
appukuttan Posted July 20, 2018 Author ID:1257632 Share Posted July 20, 2018 Attaching the scan result files as requested. FRST.txt Addition.txt Link to post Share on other sites More sharing options...
nasdaq Posted July 20, 2018 ID:1257766 Share Posted July 20, 2018 Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Your logs are clean. Whenever any C# application opens its first form that contains a control within a process, a hidden window named "G" is opened, whose class name is "GDI+ Hook Window Class", as shown by the application below: Source:https://stackoverflow.com/questions/46155447/what-is-the-hidden-gdi-hook-window-in-c There is no answer in te article. If you closed all running applications before a shutdown is the problem solved? If yes the before a shutdown close half of the running application. By trial and error you should be able to find the application that is causing the issue. Keep me posted. p.s. The image you posted in post no. 1 shows Monitor Display2. Could this be the culprit. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted July 27, 2018 Root Admin ID:1259292 Share Posted July 27, 2018 Due to the lack of feedback, this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread. Thanks Link to post Share on other sites More sharing options...
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