kinggiorgos Posted June 11, 2018 ID:1249405 Share Posted June 11, 2018 So, I made a really dumb move by trying to downoad a programm that i knew wasn't safe and now, while I'm browsing on chrome, at random times, a new tab opens by itself and redirects me to some sports websites like "stoiximan.gr". I tried scanning my pc with Malwarebytes but it found nothing, windows deffender als finds nothing, and reseting google chrome seems to do nothing. Now I saw an article around here from a guy with the same problem and tried to follow the instructions given to him but, when i try to search for AdwCleaner, as was suggested to him, my browser crashed and, honestly, that kind of freaks me out. This thing that's happening is really annoying and it slows my browser's performance down substancially. Especially after the crashes with AdwCleaner and some other time when my pc was on stand- by and it had opened about 40 tabs on it's own, I'm really starting to freak out. What should I do??? Please HELP! Link to post Share on other sites More sharing options...
Staff Malwarebytes Posted June 11, 2018 Staff ID:1249406 Share Posted June 11, 2018 ***This is an automated reply*** Hi, Thanks for posting in the Malware Removal for Windows Help forum. Being infected is not fun and can be very frustrating to resolve, but don't worry because we have a team of experts here help you!! Note: Please be patient. When the site is busy it can take up to 48 hours before a malware removal helper can assist you. If no one has replied to your new topic after 48 hours please contact an Administrator to let them know. First, if you haven't done so, please run a Threat Scan with the latest version of Malwarebytes. This may resolve your malware infection issue without the need for additional support. Click "Reveal Hidden Contents" below for details: Spoiler Malwarebytes can detect and remove most malware with no further actions required for free. If you do not have Malwarebytes, please download it here and install. Be sure to post back the log as shown below. Open Malwarebytes for Windows To the left, click Scan > Scan Types. Select Threat Scan. Threat Scan is the most thorough and recommended scan method available. Click Start Scan Next, if you're still experiencing issues after running Malwarebytes, then technical logs will be required to assist you. Click "Reveal Hidden Contents" below and follow the instructions to run the Farbar Recovery Scan Tool: Spoiler Don't use any temporary file cleaners unless requested - this can cause data loss and make a recovery difficult. Please download the Farbar Recovery Scan Tool here and save it to your desktop. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run it. When the tool opens click Yes to the disclaimer. Press the Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please attach or copy and paste it to your reply. The first time the tool is run, it also makes another log (Addition.txt). If you've run it before it may not and you may need to select it manually. Finally, attach the Malwarebytes Threat Scan, FRST.txt and Additional.txt logs to your reply. Before submitting your reply, be sure to enable "Notify me of replies" like so: Click "Reveal Hidden Contents" below for details on how to add attachments to your post.Note: If you are unable to attach files, please copy and past the contents of the requested files in your Reply instead. Spoiler To save attachments, please click the link as shown below. You can click and drag the files to this bar or you can click the choose files, then browse to where your files are located, select them and click the Open button. Please Note the Following: One of our expert helpers will give you one-on-one assistance when one becomes available. Refrain from making any further changes to your computer (such as Install/Uninstall programs, using special fix tools, delete files, edit the registry, etc...) unless advised by a malware removal helper. Doing so can result in system changes which may hinder the attempts by a helper to clean your machine. Do not 'bump' or add a reply to your topic once it is started. Topics which appear to have replies are considered to have a helper assisting them and may be overlooked, resulting in a longer waiting period for help If you're using Peer 2 Peer software such as uTorrent or similar, please completely disable it from running while being assisted here. Troubleshooting Tips FAQ - Malwarebytes won't run or failed to resolve my issues Groups authorized to help with Malware Removal for Windows logs Link to post Share on other sites More sharing options...
nasdaq Posted June 11, 2018 ID:1249423 Share Posted June 11, 2018 Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Download the version of this tool for your operating system.Farbar Recovery Scan Tool (64 bit)Farbar Recovery Scan Tool (32 bit) and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file to your reply: In the Reply section in the bottom of the topic Click the "more reply Options" button. Attach the file. Select the "Choose a File" navigate to the location of the File.Click the file you wish to Attach.Click Attach this file.Click the Add reply button. === Please post the logs for my review. Wait for further instructions. ============================== Link to post Share on other sites More sharing options...
kinggiorgos Posted June 12, 2018 Author ID:1249644 Share Posted June 12, 2018 I can't download it, it crashes again when i search it. As soon as I try to search anything related to it, my browser just shuts down. Maybe it'll work if you can send it as a file for me to download? The same thing happened with the other programm I was talking about. It's kinda creepy... Link to post Share on other sites More sharing options...
kinggiorgos Posted June 12, 2018 Author ID:1249646 Share Posted June 12, 2018 Update: So I downloaded SpyBot and I don't have crashes any more. Furthemore I managed to download Farbar Recovery Tool and have a scan. Here are the logs. Now SpyBot also seems to have reduced the amount of ads poping up which is also a plus if it's true. Anyway, what's our next step? N FRST.txt Addition.txt Link to post Share on other sites More sharing options...
nasdaq Posted June 12, 2018 ID:1249663 Share Posted June 12, 2018 Hi, Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The tool will create a log (Fixlog.txt) please post it to your reply. === Let me know what problem persists. p.s. Can you post the SpyBot report for my review. Thanks. fixlist.txt Link to post Share on other sites More sharing options...
kinggiorgos Posted June 12, 2018 Author ID:1249696 Share Posted June 12, 2018 Here's the log. By the way, Spybot didn't actually generate any reports. It probably had an option to but I didn't see it. Sorry. Anyway, I'll see if any ads pop up after this and I'll keep you posted! Fixlog.txt Link to post Share on other sites More sharing options...
nasdaq Posted June 12, 2018 ID:1249701 Share Posted June 12, 2018 Please do. Link to post Share on other sites More sharing options...
kinggiorgos Posted June 12, 2018 Author ID:1249703 Share Posted June 12, 2018 Nope, problem's still here. Any other ideas? Link to post Share on other sites More sharing options...
nasdaq Posted June 13, 2018 ID:1249851 Share Posted June 13, 2018 Hi, --RogueKiller-- Download & SAVE to your Desktop Download RogueKiller Quit all programs that you may have started. Please disconnect any USB or external drives from the computer before you run this scan! For Vista or above, right-click the program file and select "Run as Administrator" Accept the user agreements. Execute the scan and wait until it has finished. If a Windows opens to explain what [PUM's] are, read about it. Click the RoguKiller icon on your taksbar to return to the report. Click open the Report Click Export TXT button Save the file as ReportRogue.txt Click the Remove button to delete the items in RED Click Finish and close the program. Locate the ReportRogue.txt file on your Desktop and copy/paste the contents in your next. ======= p.s. Next time MBAM reports the issue please post the log or an image of the message, it may give me some clues of what we are dealing with. Link to post Share on other sites More sharing options...
kinggiorgos Posted June 13, 2018 Author ID:1249910 Share Posted June 13, 2018 Ok, I did it. Here's the report. I'll see if it works and I'll notify you. ReportRogue.txt Link to post Share on other sites More sharing options...
kinggiorgos Posted June 14, 2018 Author ID:1250118 Share Posted June 14, 2018 Ok, I think it worked. Been here all day and not a single ad. Now, if anything happens again I will notify you. Thanks a lot dude, you're awesome! Link to post Share on other sites More sharing options...
nasdaq Posted June 14, 2018 ID:1250131 Share Posted June 14, 2018 Hi, Glad we could help. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted July 27, 2018 Root Admin ID:1259259 Share Posted July 27, 2018 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks Link to post Share on other sites More sharing options...
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