Upgrade Questions

[Stevie D]

Hi all,

 

I have used Malwarebytes Anti-Malware for years. When Malwarebytes 3 came out awhile back, there were some growing pains and I decided to stay on 2.2.1.1043. I got very busy and never upgraded. Version 2.2 seems to still be working and getting updates. I imagine upgrading would be best at this point. A few questions:

1) on my desktop I have a lifetime Premium license and on my laptop I have a 2 year subscription that expires in a few months. What is the best way for me to upgrade in terms of licenses?

2) Will I still need to run Anti-Exploit, or is that part of MB3?

3) What is the best way to do the upgrades? Do I need a clean install?

4) I use Kaspersky Total Security...will they work well together? Are people now able to just use MB3 without a virus program?

 

Thanks in advance.

 

 

[Malwarebytes]

***This is an automated reply***

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[Firefox]

2 hours ago, Stevie D said:

1) on my desktop I have a lifetime Premium license and on my laptop I have a 2 year subscription that expires in a few months. What is the best way for me to upgrade in terms of licenses?

Your licenses you have now will work fine with version 3.

2 hours ago, Stevie D said:

2) Will I still need to run Anti-Exploit, or is that part of MB3?

Anti-Exploit is now part of MB3 so no you will no longer need the stand alone.  Also if you have a license for Anti-Exploit, you can use that license on an install of MB3.

2 hours ago, Stevie D said:

3) What is the best way to do the upgrades? Do I need a clean install?

You do not need a clean install, you can simply download the latest version and install it right over version 2.
Download the Latest MB3 v3.3.1.2183 CU 1.0.262 from ->>RIGHT HERE<<-

2 hours ago, Stevie D said:

4) I use Kaspersky Total Security...will they work well together? Are people now able to just use MB3 without a virus program?

MB3 should work fine with most other security products, however sometime you have to enter exclusions. With yours you will want to enter exclusions.

Please add exclusions to your Kaspersky according to this KB article: Malwarebytes KB: How-To: Malwarebytes 3 files to be set as exclusions in other security software. KB Article HERE

Also, Turn off the Advanced Disinfection option in Kaspersky

[Stevie D]

Thanks for the very clear answers! It seems like MB3 technology could one day replace standard AV, but if they work well together, and I already paid for KTS, the added layer won't hurt.

Just to clarify...

1) My lifetime license will be lifetime for MB3?

2) Is there a discount for renewal on my other license?

[Porthos]

1 hour ago, Stevie D said:

1) My lifetime license will be lifetime for MB3?

Yes

1 hour ago, Stevie D said:

2) Is there a discount for renewal on my other license?

Your renewal will be at the lower grandfathered rate. Prices were increased Dec 2016.

[Stevie D]

Thanks all...will upgrade shortly.

[Firefox]

21 minutes ago, Stevie D said:

Thanks all...will upgrade shortly.

Your welcome, glad we could help

[Stevie D]

I just read on a different thread that there is a fix coming shortly with  MB Kaspersky conflict, so I guess I will wait.

 

 

[Firefox]

Yes there is, as to exactly when, that has not been disclosed.