neonred Posted November 10, 2016 ID:1071340 Share Posted November 10, 2016 No, I can confirm the issue is not limited to upgrading. It was on a new Windows 64 bit ultimate system. More likely the devs have shorted investment in Windows 7 debug. Your suggestion makes sense, eventlog told me the same thing just not how to fix it. It's irritating now that Windows 10 is out, Windows 7 gets left in the dust. I expect your suggestion to work, if I don't report back it did. Just an FYI, the last version that doesn't have the bug is 1.08.1.1189 (which runs flawlessly under any condition). The devs did something between this version and all the ones that followed that crippled the software at least on Windows 7 64 bit. Seems they innovated too quickly and focused on making sure it worked on Windows 10 but left Windows 7 in the dust. New versions since then all have the same Windows 7 bug that is not limited to upgrading, but on new installs as well. In the software world from such a highly regarded company, this is unbelievable. Nevertheless, thank you. Link to post Share on other sites More sharing options...
neonred Posted November 10, 2016 ID:1071347 Share Posted November 10, 2016 Unfortunately, your solution did not work. It had no effect. Something triggers the service to hang almost immediately such that your tweak cannot have any effect. Going back to the stone age 1.08.1.1189 Link to post Share on other sites More sharing options...
neonred Posted November 10, 2016 ID:1071352 Share Posted November 10, 2016 (edited) ISSUE FIXED: Select Automatic Delayed start for Malwarebytes Anti-Exploit service Run regedit.exe, HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control, Create 32-bit DWORD AutoStartDelay, edit value, select decimal put 15. Do not use "servicespipetimeout". The problem is that Anti-Exploit loads before critical Windows Networking Services. Since the Windows Networking Services are not fully loaded and malwarebytes requests data from these services and does not get it when it requests it, this triggers Anti-Exploit to hang. Edited November 11, 2016 by gonzo Standardized font used in post Link to post Share on other sites More sharing options...
Rigsby Posted November 11, 2016 Author ID:1071451 Share Posted November 11, 2016 (edited) Hi neonred. Followed your instructions re. Issue Fixed. Unfortunately it didn't work for me. Problem still remains. Edited November 11, 2016 by Rigsby spelling mistake Link to post Share on other sites More sharing options...
Rigsby Posted November 11, 2016 Author ID:1071453 Share Posted November 11, 2016 Have never used Event Viewer before. Am running it now - what do you want me to look for ?? Link to post Share on other sites More sharing options...
Rigsby Posted November 11, 2016 Author ID:1071457 Share Posted November 11, 2016 OK. There are 5 'Service Control Manager' entries within the last hour all with a status of 'Information'. No mention of MBAE. Link to post Share on other sites More sharing options...
Rigsby Posted November 11, 2016 Author ID:1071461 Share Posted November 11, 2016 Sent you a message grunf, rather than fill this thread up with this. Link to post Share on other sites More sharing options...
chc-pr Posted November 17, 2016 ID:1072757 Share Posted November 17, 2016 Can I just add that I too am having teh same issue. Windows 10, but I have delayed updates on my system ... so if it is update related, that would explain why I am only just getting it. If I try and start it manually I get the following popup ... Link to post Share on other sites More sharing options...
chc-pr Posted November 18, 2016 ID:1073024 Share Posted November 18, 2016 On 10/11/2016 at 1:27 PM, neonred said: ISSUE FIXED: Select Automatic Delayed start for Malwarebytes Anti-Exploit service Run regedit.exe, HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control, Create 32-bit DWORD AutoStartDelay, edit value, select decimal put 15. Do not use "servicespipetimeout". The problem is that Anti-Exploit loads before critical Windows Networking Services. Since the Windows Networking Services are not fully loaded and malwarebytes requests data from these services and does not get it when it requests it, this triggers Anti-Exploit to hang. This has worked for me ... Link to post Share on other sites More sharing options...
Staff Rsullinger Posted November 18, 2016 Staff ID:1073117 Share Posted November 18, 2016 (edited) Hello Everyone, We have a test build we want to see works for everyone that is having this issue. This build can be found here: https://malwarebytes.box.com/s/n6cdj8wss05jlepevauf5lwowlq2g9bg If possible, please do an un-install of the previous one and use this clean tool after to cleanup any leftover files: https://forums.malwarebytes.org/applications/core/interface/file/attachment.php?id=199258 (note: this will be the same one I left before for anyone trying the steps earlier in the thread). After you do that, reboot and try that build. Please let me know of any feedback on the build! Edited November 18, 2016 by Rsullinger Link to post Share on other sites More sharing options...
Nate-Dogg Posted November 19, 2016 ID:1073301 Share Posted November 19, 2016 Build 1261 is borked for me too, constantly failing to start. I guess I'll try the test build. Link to post Share on other sites More sharing options...
javier Posted November 19, 2016 ID:1073380 Share Posted November 19, 2016 On 18/11/2016 at 4:06 PM, Rsullinger said: Hello Everyone, We have a test build we want to see works for everyone that is having this issue. This build can be found here: https://malwarebytes.box.com/s/n6cdj8wss05jlepevauf5lwowlq2g9bg If possible, please do an un-install of the previous one and use this clean tool after to cleanup any leftover files: https://forums.malwarebytes.org/applications/core/interface/file/attachment.php?id=199258 (note: this will be the same one I left before for anyone trying the steps earlier in the thread). After you do that, reboot and try that build. Please let me know of any feedback on the build! I did every single step as you instructed and everything went ok. Thanks a lot. Link to post Share on other sites More sharing options...
Rigsby Posted November 20, 2016 Author ID:1073415 Share Posted November 20, 2016 I uninstalled the previous version, but try as I may I couldn't get that cleanup batch file to run. (Administrator privileges needed). Anyway I re-installed it using the link given and it's working. I rebooted to check and it's still working. Link to post Share on other sites More sharing options...
Cyberwhelk Posted November 20, 2016 ID:1073421 Share Posted November 20, 2016 Dear All, I have the new version running, having followed Rsullinger's instructions. All seems well - no errors - but earlier versions notified me (Windows 10 x64 v1607) when Malwarebytes Anti-Exploit was running, i.e. on launch of browser, and I don't see where the setting is to re-enable this feature. Any clues? Otherwise, all OK. Link to post Share on other sites More sharing options...
Staff Arthi Posted November 20, 2016 Staff ID:1073562 Share Posted November 20, 2016 Hi Cyberwhelk, Check the below circled setting and you should be getting the notifications again. We turned it off by default from the 1.09 versions of MBAE. Link to post Share on other sites More sharing options...
Colin Posted November 21, 2016 ID:1073641 Share Posted November 21, 2016 I too have had the same problem. I followed the procedure outlined above and it seems to be working. Snag is it thinks I'm on the free trial rather than the paid for application. How do I activate it with my existing credentials please? Link to post Share on other sites More sharing options...
Staff Rsullinger Posted November 21, 2016 Staff ID:1073720 Share Posted November 21, 2016 Hello Colin, To activate the product, open up the program and click on the 'activate' button on the bottom of the interface. You should be able to activate it with your ID and Key at that point. Link to post Share on other sites More sharing options...
SKM Posted January 18, 2017 ID:1089581 Share Posted January 18, 2017 It manifested with mbae-setup-1.09.1.1291 after an in-place upgrade of Windows 10. Resolved the pop-up by uninstalling and reinstalling. Link to post Share on other sites More sharing options...
MarineGrunt Posted February 17, 2017 ID:1102630 Share Posted February 17, 2017 (edited) Same thing has been happening here. Per Moderator: mbae-report.zip Running WIn 7 Premium. Edited February 17, 2017 by MarineGrunt Insert Sys. Info. Link to post Share on other sites More sharing options...
ASN Posted February 20, 2017 ID:1103167 Share Posted February 20, 2017 today me too after " sign out " " MBAE service taking too long to start win8.1 64bit Link to post Share on other sites More sharing options...
larsonreever Posted February 21, 2017 ID:1103385 Share Posted February 21, 2017 Seems they innovated too quickly and focused on making sure it worked on Windows 10 but left Windows 7 in the dust. Link to post Share on other sites More sharing options...
Staff Rsullinger Posted February 22, 2017 Staff ID:1103534 Share Posted February 22, 2017 Hello Everyone, Just to clarify, have you tried rebooting the computer after the update was applied and see if you had this issue after reboot? If you do, please collect the log mentioned earlier in the thread and please take a screenshot of the Programfiles (or programfiles (x86)) directory of anti-exploit so I can confirm if the update happened correctly. Link to post Share on other sites More sharing options...
Nate-Dogg Posted February 22, 2017 ID:1103643 Share Posted February 22, 2017 19 hours ago, larsonreever said: Seems they innovated too quickly and focused on making sure it worked on Windows 10 but left Windows 7 in the dust. It doesn't work on Windows 10 either. It's failed to start for like a week or so now. I don't remember a time where it's actually worked properly for more than 2 months. Link to post Share on other sites More sharing options...
jwoodskitsap Posted April 25, 2017 ID:1119803 Share Posted April 25, 2017 Looks like this thread has been dead for a while, but I don't actually see any resolution. Has anyone had any luck with any sort of fixes for this? We have several clients that are receiving this error on a daily basis. I'm seeing mixed results with the delayed start on the services. So I figured I resurrect this thread to see if anyone's had any luck. Thanks in advance! Link to post Share on other sites More sharing options...
Staff Rsullinger Posted April 25, 2017 Staff ID:1119843 Share Posted April 25, 2017 Hey Jwoodskitsap, Do you mind taking a screenshot of your C:\Program Files (x86)\Malwarebytes Anti-Exploit directory. If you notice a tmp folder in there, can you take a picture of what is in that folder as well? I am curious if the files from the upgrade swapped correctly and if there is any files in there, then it could be the reason why. Link to post Share on other sites More sharing options...
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