Arthi

Hi @tangocharliepdx Thanks for posting. Please turn off "Office spawning batch command protection" setting and restart the Libreoffice app

Thanks for your post, we will take a look.

Hi germanyboy, Difficult to say, we do not have an in-house Sandboxie setup. But Sandboxie could be interfering/have a conflict with our exploit protection techniques. Would you be able to gather some logs please ? Instructions to get logs: To begin, please do the following so that we may take a closer look at your installation for troubleshooting: NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download the Malwarebytes Support Tool In your Downloads folder, open the mb-support-x.x.x.xxx.exe file In the User Account Control pop-up window, click Yes to continue the installation Run the MBST Support Tool In the left navigation pane of the Malwarebytes Support Tool, click Advanced In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine A zip file named mbst-grab-results.zip will be saved to the Public desktop, please upload that file on your next reply Thank you

Hi, Thanks for posting. Couple of things try out 1. Check if it resolves by restoring to default settings and close & restart Excel application 2. If the above step does not resolve the block, then we will need additional logs Instructions to get logs: To begin, please do the following so that we may take a closer look at your installation for troubleshooting: NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download the Malwarebytes Support Tool In your Downloads folder, open the mb-support-x.x.x.xxx.exe file In the User Account Control pop-up window, click Yes to continue the installation Run the MBST Support Tool In the left navigation pane of the Malwarebytes Support Tool, click Advanced In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine A zip file named mbst-grab-results.zip will be saved to the Public desktop, please upload that file on your next reply Thank you

Hi SamNotSpam, Thanks for sending your logs. I sent you a DM.

Hi SamNotSpam, Thanks for posting. It appears that you have already done the following: 1. Turn off "Office scripting abuse protection" 2. Restore defaults Once you do the above, can you also restart your office app, basically close all instances of the application and restart. Let me know if that fixes your issue. If not, we are going to need logs to review. Instructions to get logs: To begin, please do the following so that we may take a closer look at your installation for troubleshooting: NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download the Malwarebytes Support Tool In your Downloads folder, open the mb-support-x.x.x.xxx.exe file In the User Account Control pop-up window, click Yes to continue the installation Run the MBST Support Tool In the left navigation pane of the Malwarebytes Support Tool, click Advanced In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine A zip file named mbst-grab-results.zip will be saved to the Public desktop, please upload that file on your next reply Thank you

Glad it works now, If you do have problems again, can you send us the logs again with the setting turned off as I recommended. Thank you, have a nice weekend !!

Hi, That's puzzling, I re-created it and tested it myself before i posted the above comment. After turning off the excel protection toggle, can you please restart Excel and try again. It might still be working off of the old settings. Thanks.

Hi, Thanks for submitting the logs. I took a look at them. Unfortunately this case cannot be whitelisted by a file or a path. The best that can be done is to turn off Excel as a protected application. This way you do not have to turn off the entire exploit protection layer. I hope that helps.

Can you ensure this toggle is OFF

Hi, Can you please turn off this setting and restart your Excel

yes we fixed it, Thanks for confirming.

Hi hake, Thanks once again for taking time out to report this issue. We appreciate you long-timers so much :) We think we fixed the issue and it appears resolved, unable to reproduce it internally today. But do let us know if any future updates do not happen automatically. Have a wonderful day !!

Hi hake, The auto-update not working is not intentional. We are looking into it. More updates to follow. Thanks for reporting.

HI bghospe, Do you have penetration testing setting ON ? If so, please turn that off and hit Apply. You can find this setting as in the below screenshot: