Krusty Posted January 9, 2016 ID:1011529 Share Posted January 9, 2016 I have MBAM scheduled to scan once a day at 11:00 AM but it is scanning just before 11:00 AM and again just after 11:00 AM. I have already done a clean install hoping that would solve the issue but no. This is happening to two Win10 x64 machines, both with clean reinstalls of MBAM. Link to post Share on other sites More sharing options...
Firefox Posted January 9, 2016 ID:1011530 Share Posted January 9, 2016 Hello and Welcome to Malwarebytes Let's try this first....Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2xIf that does not correct the issue, then please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt)NOTE: More info about v2.2.0 HERE; User Guide ONLINE; User Guide PDF; FAQ: Common Questions, Issues, and their Solutions Please let us know how it goes. Thank You, Firefox Link to post Share on other sites More sharing options...
Krusty Posted January 9, 2016 Author ID:1011532 Share Posted January 9, 2016 As I've said, I have already done # 1. A correction, it does appear one machine isn't doing this now but will monitor the situation. So one Win10 machine is affected still. I'll get on to # 3 now. Link to post Share on other sites More sharing options...
Krusty Posted January 9, 2016 Author ID:1011534 Share Posted January 9, 2016 I meant 'll get on to # 2. Gees, I wish I could edit my posts. I'm having trouble with FRST as I can't seem to disable Norton. Link to post Share on other sites More sharing options...
Krusty Posted January 9, 2016 Author ID:1011537 Share Posted January 9, 2016 Here are the requested logs. Link to post Share on other sites More sharing options...
noknojon Posted January 9, 2016 ID:1011538 Share Posted January 9, 2016 Hi Not to go over the head of Firefox, but to add to it....... Just check that one is not Update and the other is Scan log . I have 2 logs always beside each other, one is the Update and the other is Scan log - Ignore if not related ............... Link to post Share on other sites More sharing options...
Krusty Posted January 9, 2016 Author ID:1011539 Share Posted January 9, 2016 If you check the screenshot in my first post you will see two scans for today my time. Link to post Share on other sites More sharing options...
noknojon Posted January 9, 2016 ID:1011540 Share Posted January 9, 2016 Please note - Application Logs, from FAQ area ........... Quite normal Link to post Share on other sites More sharing options...
Krusty Posted January 9, 2016 Author ID:1011541 Share Posted January 9, 2016 Again, please not the image in my first post - NOT NORMAL! Link to post Share on other sites More sharing options...
noknojon Posted January 9, 2016 ID:1011542 Share Posted January 9, 2016 Again, please not the image in my first post - NOT NORMAL!This I do not understand, as it is not your log, but a sample from FAQ... What is the problem between my post and yours, except that yours is over a longer period ?? Link to post Share on other sites More sharing options...
Krusty Posted January 9, 2016 Author ID:1011544 Share Posted January 9, 2016 Gees, it's not that hard. Look closely at my screenshot and see two (2) scans for 9/1/2016. One at 10:48 AM and the other at 11:09 AM, about 20 minutes apart. Link to post Share on other sites More sharing options...
noknojon Posted January 9, 2016 ID:1011554 Share Posted January 9, 2016 Gees, it's not that hard.two (2) scans for 9/1/2016. NOTE : Only one is an active "Scan" log, ..... You are reading them both as Active Scan Logs ...........Gees, it's not that hard. (sorry for repeating).Please read the Blue links below......... they are from User Guide ONLINE; Scan Logs (from the FAQ area) ....Scan results are available in Scan Logs which are retained by Malwarebytes Anti-Malware (see History Settings for further details), or click the Save Results link at the bottom right corner of the screen to save results to your clipboard (for use with other programs), to a text file, or to an XML file. You can also view Scan Logs from within the Malwarebytes Anti-Malware user interface. See >> Application Logs for details on viewing logs. A scan can take up to 20 minutes (Windows 10 made sure of that), also note the dates on the sample I left, as the program is constantly being updated and upgraded. A staff member can review your logs for any P2P or Skype that may also cause this. Thank you for putting up with me Link to post Share on other sites More sharing options...
Krusty Posted January 9, 2016 Author ID:1011555 Share Posted January 9, 2016 Really? Malwarebytes Anti-Malwarewww.malwarebytes.orgScan Date: 9/01/2016Scan Time: 10:48 AMLogfile:Administrator: YesVersion: 2.2.0.1024Malware Database: v2016.01.08.06Rootkit Database: v2016.01.05.01License: PremiumMalware Protection: EnabledMalicious Website Protection: EnabledSelf-protection: EnabledOS: Windows 10CPU: x64File System: NTFSUser: DaveScan Type: Threat ScanResult: CompletedObjects Scanned: 344008Time Elapsed: 12 min, 11 secMemory: EnabledStartup: EnabledFilesystem: EnabledArchives: EnabledRootkits: EnabledHeuristics: EnabledPUP: EnabledPUM: EnabledProcesses: 0(No malicious items detected)Modules: 0(No malicious items detected)Registry Keys: 0(No malicious items detected)Registry Values: 0(No malicious items detected)Registry Data: 0(No malicious items detected)Folders: 0(No malicious items detected)Files: 0(No malicious items detected)Physical Sectors: 0(No malicious items detected)(end) ----------------------------------------------------------------------------------------------------------------------- Malwarebytes Anti-Malwarewww.malwarebytes.orgScan Date: 9/01/2016Scan Time: 11:09 AMLogfile:Administrator: YesVersion: 2.2.0.1024Malware Database: v2016.01.08.06Rootkit Database: v2016.01.05.01License: PremiumMalware Protection: EnabledMalicious Website Protection: EnabledSelf-protection: EnabledOS: Windows 10CPU: x64File System: NTFSUser: DaveScan Type: Threat ScanResult: CompletedObjects Scanned: 344128Time Elapsed: 11 min, 30 secMemory: EnabledStartup: EnabledFilesystem: EnabledArchives: EnabledRootkits: EnabledHeuristics: EnabledPUP: EnabledPUM: EnabledProcesses: 0(No malicious items detected)Modules: 0(No malicious items detected)Registry Keys: 0(No malicious items detected)Registry Values: 0(No malicious items detected)Registry Data: 0(No malicious items detected)Folders: 0(No malicious items detected)Files: 0(No malicious items detected)Physical Sectors: 0(No malicious items detected)(end) Link to post Share on other sites More sharing options...
Krusty Posted January 9, 2016 Author ID:1011557 Share Posted January 9, 2016 I guess I'll wait for someone who can help. I could probably solve this just by deleting the scan and recreating it but I wanted to bring it to the attention of MBAM before I do anything else. Link to post Share on other sites More sharing options...
daledoc1 Posted January 9, 2016 ID:1011624 Share Posted January 9, 2016 Hi, @Krusty: Until @Firefox returns.... From a quick look at your checkresults.txt file, it looks as if you have a setting enabled in the scheduler to "check for updates before scanning". Scheduler Queue:================tasks: b9cc049f-10f0-4f13-be1d-5c04f7b0c3a0: parameters: AutoDelete: false CheckForUpdatesBeforeScanStart: true That will cause your scheduled scan to run at randomized times, +/- 15 minutes of the scheduled time.You may also have some "make-up" settings in the scheduler that is causing the double scans. Or, that could be the result of having reinstalled the program without using the removal tool/rebooting, leaving leftover, overlapping scheduler or other settings. >>If you want a scheduled scan to run at the exact time it is scheduled, without randomization, then you need to disable the "check for updates before scanning" setting.>>If you do NOT want MBAM to "make-up" missed scans at apparently random or inconvenient times, then you need to disable the "recover if missed by" settings. So, there are a number of ways to resolve this:Perform a proper, CLEAN reinstall using the mbam-clean removal tool. That will clear out overlapping, leftover, wonky and otherwise messed up settings and will restore you to the default, recommended settings. Instructions are here (very important to reboot when prompted by the removal tool, and a good idea to reboot again after the reinstall): MBAM Clean Removal Process 2x; OR Go into Settings > Automated Scheduling and do the following: Verify that you have ONLY 1 scheduled scan task Double-click on that scheduled scan task to open it UN-check the option to "check for updates before scanning" and UN-check the "Recover if missed by" settings Click the "OK" button It probably wouldn't hurt to reboot the computer OR, you could just DELETE the existing scheduled scan task and create a new one, from scratch, using the settings I suggested in #2.Please post back and let us know if this resolves your issue, Link to post Share on other sites More sharing options...
Krusty Posted January 9, 2016 Author ID:1011645 Share Posted January 9, 2016 Please lock this thread. Link to post Share on other sites More sharing options...
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