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About daledoc1

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  1. Hi, Maurice:

    I was just about to ping you, as I knew you were here earlier.

    Can you please assist OP here: https://forums.malwarebytes.org/topic/180838-computer-freezes-after-latest-update/

    I'm certain that the 2.2.1 upgrade did not cause her issues, but she's in a pickle.


  2. Hi: What product are you referring to (MBAM, MBAE, MBARW, etc.)? Please start a post in the forum section reserved for the product you are trying to install. Someone will help you. Thanks!

  3. Hi: Welcome. Unsubscribe from WHAT or WHERE?

  4. Hi: We cannot provide support here in your profile feed. For help with MEE, please either create a forum post in the Business Help section here: https://forums.malwarebytes.org/index.php?/forum/111-malwarebytes-anti-malware-for-business/ or (better yet) log a ticket with the Business Help Desk here: https://support.malwarebytes.org/customer/portal/emails/new?b_id=6520 Thank you.

  5. Hello: We cannot help here in your profile feed. Please start a new, separate post here: https://forums.malwarebytes.org/index.php?/forum/41-malwarebytes-anti-malware-help/ Someone will assist you. Thanks.

  6. Hi: we cannot directly resolve licensing issues here in the forum. your best bet is to contact the help desk here: https://support.malwarebytes.org/customer/portal/emails/new?b_id=6438 they will assist you with resolving the problem. thanks

  7. I have notified a forum mod to remove your email addresses and your phone number from your forum post -- posting that sort of private info in a public forum is a sure fire way to make 100,000,000 new and uninvited friends.

  8. Hi: @_argus has not been around here since July (according to his profile). If you need help with malware removal, please follow the steps here as best you can: https://forums.malwarebytes.org/index.php?/topic/9573-im-infected-what-do-i-do-now/. Then please post the logs in a new topic here: https://forums.malwarebytes.org/index.php?/forum/7-malware-removal-help/ Thanks

  9. Hi: Those sound like PUPs, but, without scan logs, it's impossible to say. I suggest that you please start with the advice here: https://forums.malwarebytes.org/index.php?/topic/119858-available-assistance-for-possibly-infected-computers/ Then, please start a new post with the requested logs here: https://forums.malwarebytes.org/index.php?/forum/7-malware-removal-help/ Thank you

  10. Welcome. We can't provide support in your profile feed. Please follow the steps here: https://forums.malwarebytes.org/index.php?/topic/146024-diagnostic-logs/ . Then please attach the 3 logs in a new, separate post here https://forums.malwarebytes.org/index.php?/forum/41-malwarebytes-anti-malware-help/ Thanks

  11. Hello & Welcome: We can assist you better if you will please start a new topic in the forum here: https://forums.malwarebytes.org/index.php?/forum/6-general-pc-help/ Thank you.

  12. That should have said *cannot* help here in the profile feed. Sorry for the typo. Please follow the rest of the advice, though, so that the malware experts can assist you. Thank you.

  13. Hello: We can help with malware removal here in your profile feed. First, please follow the steps here as best you can: https://forums.malwarebytes.org/index.php?/topic/9573-im-infected-what-do-i-do-now/ . Then please go to this page here: https://forums.malwarebytes.org/index.php?/forum/7-malware-removal-help/ . About halfway down on the right side of the screen is a "START NEW TOPIC" button. Click that button to start a new topic, with your logs. Thanks

  14. Hi: The answer is likely very simple, but we cannot provide support here, via profile feed. Please start a new forum topic here: https://forums.malwarebytes.org/index.php?/forum/41-malwarebytes-anti-malware-help/ We will be happy to assist you. Thanks!

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