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Krusty

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Everything posted by Krusty

  1. Oh, and by the way, Ron. You never asked me to change my DNS provider at all. Cheers, Dave
  2. Thanks, that's good news. So what ever the issue was it seems to have corrected itself.
  3. With the information I had at the time I believed it to be correct. Just because it is working again now does not prove I was incorrect.
  4. Thanks Ron. After reading @mightaswell's post I put my ISP's modem / router back on (which has IPv6 enabled) and MB is happily working again. Must just have been a temporary local bug. Thanks again, Dave
  5. @AdvancedSetup I am willing to work with you, but I should mention that both of my machines started having issues on the same day so it isn't machine specific. One of the other members here disabled IPv6 on their machines (plural) and MB starting updating and connecting to the license server too. One of my machines has Norton installed, the other Kaspersky. it was posted earlier that the other members with this issue are also in Australia. It would be interesting to know who their ISP is. Thanks, Dave
  6. Ron, the reason I swapped my ISP supplied device for my Netgear is because MB wasn't updating or connecting to the license server. I don't know why but as I posted earlier, I found that disabling IPv6 allowed MB to work. That is why I suggested that maybe there was an issue with MB IPv6 IP address, or my ISP is blocking it, but as others had the same result I'm not sure of the root cause. Cheers, Dave
  7. I have IPv6 enabled on my machines but my Netgear modem / router has IPv6 disabled by default.
  8. :) A recent discussion elsewhere. https://www.wilderssecurity.com/threads/malwarebytes-anti-malware-updates.389946/page-105#post-2993509
  9. No, your toilets flush the wrong way, just as you drive on the wrong side of the road, and spell colour without the U. I forgive you though. as you clearly don't know any better.
  10. Very cool! Thanks. Also, very interesting that this has so far only affected AU customers. I'm interested in why that may be.
  11. OK, for clarity and consistency, perhaps these threads could be merged with this one. https://forums.malwarebytes.com/topic/271428-unable-to-contact-licence-server/?do=findComment&comment=1442917 https://forums.malwarebytes.com/topic/271431-license-server-installation-token-issue/?do=findComment&comment=1442924
  12. It is pointless parroting instructions when clearly this is an issue with Malwarebytes IPv6 IP address.
  13. Seriously? After three users have posted that disabling IPv6 on their machines solves this problem you still don't get that it is an issue with Malwarebytes IPv6 IP address?! @Dacer, If you disable IPv6 on your network connector does that help? Instructions here: https://medium.com/@JockDaRock/disabling-ipv6-on-network-adapter-windows-10-5fad010bca75
  14. I had a similar problem yesterday. I couldn't update the definitions, couldn't download the latest beta and kept getting a message that MB couldn't contact the licensing server. After trying several things I found I had to disable IPv6 on my machines. Once I'd done that all issues went away. I don't know if that shows there is a problem with the IPv6 IP addresses, or a problem with my ISP. I wasn't having any other connection problems. I'm now using my Netgear modem / router as it has IPv6 disabled and I'm not having any problems with MB.
  15. To be honest, I don't remember what I was doing when I seen the pop up, but I didn't see it on my other machine... still haven't.
  16. Strangely, it only popped up on one of my machines. I guess it was only delivered to a certain percentage of users.
  17. Err, that's not quite true. I was surprised the other day to see a pop up from Malwarebytes Premium suggesting I install the browser extensions. I already have the browser extension installed on my browsers anyway.
  18. Great! Thank you for your speedy response.
  19. Hi, Just reporting another false positive - https://privazer.com/en Thanks, Krusty
  20. Just reporting a false positive block of https://www.harveynorman.com.au/ Thanks, Krusty
  21. I suspect somewhere around 30% of new installs of the MB extension will be requested for their email address.
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