Firefox

Thanks YoKenny for adding that....

Have you entered Malwarebytes exception files into your Viper software? Please exclude the following files from your antivirus: Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude them from it as well For Windows Vista or Windows 7: C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files\Malwarebytes' Anti-Malware\zlib.dll C:\Program Files\Malwarebytes' Anti-Malware\mbam.dll C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref C:\Windows\System32\drivers\mbam.sys C:\Windows\System32\drivers\mbamswissarmy.sys For 64 bit versions of Windows Vista or Windows 7: C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\zlib.dll C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.dll C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dll C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref C:\Windows\System32\drivers\mbam.sys C:\Windows\SysWoW64\drivers\mbamswissarmy.sys Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude MBAM.EXE from it as well Note: Once that's done, please make sure that if either of those programs has any sort of web filter, that you add the following as a trusted site: data-cdn.mbamupdates.com The FAQ contains examples of setting file exclusions for some known AV products Please post back and let us know how it went.

Hello and Welcome to Malwarebytes.... It may be something related to what I am getting here at this post RIGHT HERE where it could be a false positive, the developers are looking into this. However if you want an expert to have a look.... Please read the following so that you can begin the cleaning process: We don't work on Malware removal in the general forums. Please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here. One of the expert helpers there will give you one-on-one assistance when one becomes available. Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help. If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you. Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org If you are a corporate customer please send an email to corporate-support@malwarebytes.org. (NOTE: An order number is required for corporate support.) Also, when replying, please use the "ADD REPLY" button or erase what the person you are replying to said, as this makes the forum easier to read. After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post. Thank you

MBAM = Malwarebytes' Anti-Malware

He is running windows XP so he sould not need this patch.....

as it sounds that you are using this in a corporate environment, you should send an email to corporate-support@malwarebytes.org along with you contact info, order number, Cleverbridge numbers and licence information and they will help you fix your issue.

Hello and welcome to malwarebytes.... First off, do you have any burning software on your computer? Like Nero, Roxio, or anything like that? If you don't here is a free program that can help you out... CDBurnerXP Pro 4.3.2.2140 and you can download it from their website located at hxxp://www.cdburnerxp.se/

you are quite welcome, should you have any further inquiries don't hesitate to ask....

as version 1.36 is quite old, you need to download a fresh copy of Malwarebytes from OUR MAIN SITE But the fix for error code 732 for old version is here: For a 732 Error.... Step 1: Verify Internet Connectivity of Internet Explorer: Backup the Registry: Modifying the Registry can create unforeseen problems, so it always wise to create a backup before doing so. Please download ERUNT from here ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed. Double click on erunt-setup.exe to Install ERUNT by following the prompts. Use the default install settings but say NO to the portion that asks you to add ERUNT to the Start-Up folder. You can enable this option later if you wish. Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process. Choose a location for the backup. Note: the default location is C:\Windows\ERDNT which is acceptable. [*]Make sure that at least the first two check boxes are selected. [*]Click on OK [*]Then click on YES to create the folder. Note: if it is necessary to restore the registry, open the backup folder and start ERDNT.exe Once you've completed backing up your Registry, please do the following: Click on Start and select Run In the Run box copy and paste the text in the following code box exactly as written and press Enter or click on OK:REG ADD "HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings" /v GlobalUserOffline /t REG_DWORD /d 0 /f Try updating again and if it does not work then please proceed to Step 2 Step 2: Verify Your Internet Connection Settings: Open Internet Explorer Note: It MUST be Internet Explorer, not Firefox, Opera, Chrome or any other internet browser [*]Click on Tools at the top and select Internet Options Note: If you do not see Tools, press the Alt key on your keyboard and it will show up [*]Click on the Connections tab [*]Click on the LAN settings button [*]Under Automatic configuration make sure that the box next to Automatically detect settings is checked, if it is not, then click the box next to it to check it [*]Under Proxy server make sure that the box next to Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections). is not checked and if it is, click the box next to it to uncheck it [*]Click on the OK button to close the Local Area Network (LAN) Settings window [*]Click on the OK button to close the Internet Options window [*]Try updating Malwarebytes' Anti-Malware again to see if it now works correctly Now try updating Malwarebytes' Anti-Malware once more and if it does not work then please proceed to Step 3 Step 3: Exclude Malwarebytes' Anti-Malware's Files and Folders From Other Active Security Programs: For Windows XP: C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files\Malwarebytes' Anti-Malware\zlib.dll C:\Program Files\Malwarebytes' Anti-Malware\mbam.dll C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref C:\Windows\System32\drivers\mbam.sys C:\Windows\System32\drivers\mbamswissarmy.sys For Windows Vista or Windows 7: C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files\Malwarebytes' Anti-Malware\zlib.dll C:\Program Files\Malwarebytes' Anti-Malware\mbam.dll C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref C:\Windows\System32\drivers\mbam.sys C:\Windows\System32\drivers\mbamswissarmy.sys For 64 bit versions of Windows Vista or Windows 7: C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\zlib.dll C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.dll C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dll C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref C:\Windows\System32\drivers\mbam.sys C:\Windows\SysWoW64\drivers\mbamswissarmy.sys Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude MBAM.EXE from it as well Step 4: Ping the Content Delivery Network For Windows XP: Click on START - RUN and type in or Copy/Paste the following and verify that you get a response CMD.EXE /K PING mbam-cdn.malwarebytes.org For Windows Vista or Windows 7: Click on START and in the search line type in CMD and press the Enter key Then in the DOS console window type in the following and press the Enter key and verify that you get a response PING mbam-cdn.malwarebytes.org The FAQ contains examples of setting file exclusions for some known AV products.

What anti-virus software are you using?

basically it is a fast scan that you can run after you do an update to the latest database.... It only scans the critical areas....

Nawww.... I will stick with my own opinion and experience.... MBAM Rocks!!!!

Jreinha3 the advice that noknojon has given you above are the same that I gave you basically. You need to follow those instructios, skip any that dont work or you can't do. I see that an Expert by the name of kahdah is already helping you RIGHT HERE. Please be patient and follow his instructions, he will get you cleaned up in that section.

Jreinha3 the advice that noknojon has given you above are the same that I gave you basically. You need to follow those instructios, skip any that dont work or you can't do. I see that an Expert by the name of kahdah is already helping you RIGHT HERE. Please be patient and follow his instructions, he will get you cleaned up in that section.

Hello Jreinha3, and welcome to the forums here at Malwarebytes.org Looks like you are still infected..... Please read the following so that you can begin the cleaning process: We don't work on Malware removal in the general forums. Please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here. One of the expert helpers there will give you one-on-one assistance when one becomes available. Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help. If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you. Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org If you are a corporate customer please send an email to corporate-support@malwarebytes.org. (NOTE: An order number is required for corporate support.) Also, when replying, please use the "ADD REPLY" button or erase what the person you are replying to said, as this makes the forum easier to read. After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post. Thank you

Hello avon4u, You can read all about it at Wikipedia To get it cleaned up you can have the experts help you with the cleaning..... Please read the following so that you can begin the cleaning process: We don't work on Malware removal in the general forums. Please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here. One of the expert helpers there will give you one-on-one assistance when one becomes available. Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help. If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you. Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org If you are a corporate customer please send an email to corporate-support@malwarebytes.org. (NOTE: An order number is required for corporate support.) Also, when replying, please use the "ADD REPLY" button or erase what the person you are replying to said, as this makes the forum easier to read. After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post. Thank you

Hello lolomgwtfbbqsauce, because you have an infection, the infection itself is what is probably causing your errors..... Please read the following so that you can begin the cleaning process: We don't work on Malware removal in the general forums. Please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here. One of the expert helpers there will give you one-on-one assistance when one becomes available. Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help. If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you. Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org If you are a corporate customer please send an email to corporate-support@malwarebytes.org. (NOTE: An order number is required for corporate support.) Also, when replying, please use the "ADD REPLY" button or erase what the person you are replying to said, as this makes the forum easier to read. After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post. Thank you

remove any infections that the scan finds both with your Anti-virus and a full scan of MBAM.

OK thanks for the info will wait and let the user know.

Some folks choose to not start with windows (not know to me why either) I run multipule computer all with different AV programs. (most of the av programs I use are on Corp. networks) I am a consultant so I have to be familiar with most Corp Editions of AV's.

Yes it is best to enable it at start up.

Click on the update tab, and then click on check for updates, it will upgrade you to version 1.46 Then have a look over How to use the new scheduler to setup automatic updates and scans.

Here is a scan log with the latest dat file that just came out: Malwarebytes' Anti-Malware 1.46 www.malwarebytes.org Database version: 4075 Windows 6.0.6001 Service Pack 1 Internet Explorer 8.0.6001.18904 5/7/2010 9:56:50 AM mbam-log-2010-05-07 (09-56-50).txt Scan type: Quick scan Objects scanned: 123719 Time elapsed: 7 minute(s), 18 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected)

Welcome, let us know if there is any other issues.

Please try sending an email to corporate@malwarebytes.org Or send a private message to AdvancedSetup