nawo69

Sorry for the confusion but all we do is give them advice and what software to run to remove the virus the student themselves do the installing and updating; we don't touch the students machines. If this is still against the rules we will have to advise different software as i doubt the uni will pay anything out for a free service which will be a pity as it is excellent software and I always advise the students to get the full version if they don't want to be infected again in the future. Thanks for the info.

Is a student running anti-malware on there own personal laptop a corporate environment? The university doesn't use anti-malware on any of its machines otherwise I'm sure we would have a licence; i just wanted to reported what used to work before 1.45 does not now

Hi I work for a university and we offer free help to students to remove virues etc from there own laptops and since version 1.45 we are having problems getting updates on any student laptops. The way the students connect is via a VPN connection and also a proxy server is needed for connections outside the uni. Before the proxy changes in Anti-Malware it used to update without any settings needed as i guess it got them from Internet Explorer; but now it just says the program is up to date even with proxy settings in manually in the Anti-Malware options. I tried it on my office machine as a test which needs the proxy but doesn't use vpn and it updates fine when the proxy settings are in Anti-Malware so i think it must be the VPN connection causing the program.