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Hello, and Welcome to Malwarebytes If you think you are infected, here are the steps needed to get your computer cleaned.... Please read the following so that you can begin the cleaning process: You have 3 Options that you can choose from as listed below: [*]Option 1

Hello, and Welcome to Malwarebytes I know you probably already found the right section to post this in, but here are the instructions for you anyway... If you think you are infected, here are the steps needed to get your computer cleaned.... Please read the following so that you can begin the cleaning process: You have 3 Options that you can choose from as listed below: [*]Option 1

Nice Job!

Yes, formatting the drive would probably clear it up, but that could be a bit drastic.... Although some infections do enough damage that your only course of action is a format and redo.... Plenty of folks have had their computers fixed by the experts, and it would not hurt to give them a try.... If you think you are infected, here are the steps needed to get your computer cleaned.... Please read the following so that you can begin the cleaning process: You have 3 Options that you can choose from as listed below: [*]Option 1

Please do the following: Download and run mbam-clean.exe from here It will ask to restart your computer, please allow it to do so very important After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here Note: You will need to reactivate the program using the license you were sent via email if using the Pro version Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates. Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask and we'll explain how to do it.

Hello, and Welcome to Malwarebytes Not sure what you downloaded and clicked on, but it could have been some malware or a virus..... If you think you are infected, here are the steps needed to get your computer cleaned.... Please read the following so that you can begin the cleaning process: You have 3 Options that you can choose from as listed below: [*]Option 1

Hello, and Welcome to Malwarebytes If you think you are infected, here are the steps needed to get your computer cleaned.... Please read the following so that you can begin the cleaning process: You have 3 Options that you can choose from as listed below: [*]Option 1

Another thing to try is check that you have the latest drivers on you network cards, and the latest firmware on the routers....

Hello, and Welcome to Malwarebytes If you think you are infected, here are the steps needed to get your computer cleaned.... Please read the following so that you can begin the cleaning process: You have 3 Options that you can choose from as listed below: [*]Option 1

I still have my Commodore 64 with its tape drive. I have a whole lot of cassettes where I had all my programs saved too... I fired it up about a year ago and it still works.... A trip to memory lane indeed....

Great, Glad you have been of service....

Yes you can order it from any computer you want, went you get your email with the ID and Key just enter that info on the computer you are installing Malwarebytes on.

Well that will tell us that it was Skype that was causing your popups.... Glad you got it sorted out, If you have any further questions don't hesitate to ask....

Hello, if you have two routers and they are both configured for DHCP, it is quite possible that two computers are getting the same IP. Especially if both routers are configured to give the same range of numbers in the DHCP scope. Disable one from giving IP numbers, or leave both on, just change the range that each one gives out numbers. For example one router can give out a range of say 192.168.1.50 - 100 and the next router could give out a range of 192.168.1.101 - 150. This way they will not give conflicting numbers. If you have two computers with the same IP, one will loose connection.

Hello, and Welcome to Malwarebytes If you think you are infected, here are the steps needed to get your computer cleaned.... Please read the following so that you can begin the cleaning process: You have 3 Options that you can choose from as listed below: [*]Option 1

First off, make sure you have the latest version of Malwarebytes installed and updated then run a scan to make sure the system is not infected with something. Also run a scan with your updated anti-virus software. If no infections are found, then more than likely someone has hacked into you yahoo email account. I would change your Yahoo email account password as soon as you can.

Just to add to what 1PW has posted.... Yes Malwarebytes should be run as an Administrator so that it can scan all files and profiles as well. If something is detected, it will remove the files and the entries from the registry as well. It will however need to be run as the other user as well. (run as admin if the other user is a limited account). This will ensure that all registry items for that user get removed as well. The first scan with the first user will get all the files that will prevent the computer from getting infected again when you log in as the second user, but the registry for the second user can not be cleaned unless you are logged in as that user. This is only because the registry for the second user does not get loaded until the user logs on. Hope that makes sense....

Glad to hear you got your problem resolved, thanks for filling us in on what your findings were as well...

Hello and This topic really has nothing to do with Malware and should probably be either in the General Forum, or the PC Help forum.... that being said.... Key-loggers is a touchy subject. If you are going to install this, you have to know what you are doing, cause your anti-virus software will detect these key-loggers as unsafe, therefore since the other person is computer savvy, they will find out you have it installed. Another thing, I do not know where you live, but some states/cities have laws against eavesdropping on people without their consent. You would have to research the laws in your area to make sure you not doing something illegal. Then there is the trust issue between you and the other person, the will definitely go out the window.... I am not a licensed doctor or anything but I would suggest perhaps speaking to a professional counselor instead.... Of course this is my view on this and does not reflect on the views of the folks here at Malwarebytes....

You can run it in fine in a limited account, but in order for it to be able to remove any infections found, it would require Admin rights, so its just best to start off by doing the scan as an admin in case it does find any infections and needs to clean them. So it is best to Right Click on it and then Select run as Admin...

Hello, and Welcome to Malwarebytes It could be an infection that is not yet detected by Malwarebytes... If you think you are infected, here are the steps needed to get your computer cleaned.... Please read the following so that you can begin the cleaning process: You have 3 Options that you can choose from as listed below: [*]Option 1

You are quite welcome, should you have other questions don't hesitate to ask....

Hello and Sorry to hear you are infected.... These infections are changing very rapidly and morph into other names and infections. The folks at Malwarebytes are doing the best they can to find these and add them to the database. Also the hunters are quickly finding the infections and analyzing them for infections so that they know how to defeat them.... Below are instructions of where you can get help with the cleanup process.... If you think you are infected, here are the steps needed to get your computer cleaned.... Please read the following so that you can begin the cleaning process: You have 3 Options that you can choose from as listed below: [*]Option 1

Please do the following: Download and run mbam-clean.exe from here It will ask to restart your computer, please allow it to do so very important After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here Note: You will need to reactivate the program using the license you were sent via email if using the Pro version Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates. Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask and we'll explain how to do it.

Yes I am sure they are quite busy, but they will get back to you.... BTW... make sure that spam filtering is set to allow email from Malwarebytes.org