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Anne__Burns

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About Anne__Burns

  • Rank
    True Member

Profile Information

  • Location
    Seattle, WA
  • Interests
    I am a information junkie with a computer- a dangerous thing!

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2,726 profile views
  1. Hello Ron. A happy new year to you and yours. I tried to do the Farbar but got the message 'FRST.EXE is not commonly down loaded and could harm your computer' AdwCleaner[C1].txt
  2. I have a desktop with a Host issues and I am on my laptop that is hardly running at all. It is a Windows 7, IE11, 64 bit. Like ,my desktop, I can't go to PayPal even from Google,
  3. I don't think that HostsMan is the problem. I've been using it for years. Farbar results included. FRST.txt Addition.txt
  4. I just tried opera and have the same page can not be displayed message. I did a 'search programs and files' and discovered that I still have some ghosts of HostsMan still in my machine even though it is not on my uninstall program list. That's probably why, when I try to click on a Google ad , I get that same page not displayed message. Should I go to the Hosts website?
  5. I am currently waiting on the phone for PayPal tech support. I am going to try another browser and see if that works if need be. Thanks for everybody's help. That's why I love this website and will continue to be a premium member. Update- I downloaded and have Chrome to use. The Chrome page will not open to PayPal; can you believe it? I was waiting for over 40 minutes for customer service at PayPal and the call was dropped
  6. It is time for me to renew my subscription. I use PayPal to make my payment. Every time I try to access PayPal, I get a page can not be displayed page. What to do?
  7. Thanks Yoan, I guess my machine ia acting persnickety. It's good to know it's clean.. BTW, my machine has been running at a glacial pace. Would you please help me?
  8. Hello Yoan, What a pretty name. Does it have a special meaning? I look forward to working with you as well. My laptop has been acting peculiar lately. I have never been hacked so far. so I really don't know what to look for. The expression better safe than sorry is why I am here now. Anne
  9. FYI- The first link failed so I needed to scan through the premium software and it showed no bad files. Also, I use Avast anti-viral FRST.txt Addition.txt
  10. Hello all, It has been a long time since the I have been here. My laptop is acting strangely. When I turn it on,, it gets stuck on my home sign in page and no matter how many tines I try to divert to a book marked page, it is a problem. A couple days ago I tried to access my bank website and suspect I was diverted to a spoof window (uncertain). When I opened my Malewarebytes page today, I couldn't access my premium key that I have on my desktop. This is a Windows 7 laptop 64 bit, Windows Explorer 11, connected to a password protected WI-FI network. My hard wired desktop seems to be
  11. Hello Kirkpatrick, I am not having any heat issues. I suggest that you open a new topic. Anne
  12. Hello Ron, Please forgive my late reply. I have been sick in bed the. last couple of days or so. I will remove the router cable to the laptop tomorrow. What will the factory reset do to my machine? Anne
  13. My desktop is hard wired to my router. My laptop is connected on the my Wi-Fi.
  14. The last time I needed help I got it from a Microsoft tech by remote to fix my not getting my security updates I do recall something about MS's Defender reinstalled. Come to think of it, that is just about the time I started to have problems with the my laptop. I have my own router and use Comcast as my service provider. At this time, what can we do?
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