Jerico Posted November 15, 2008 ID:34981 Share Posted November 15, 2008 When I do a fullscan with malwarebytes it always freezes when it hits vsmon.exe in ZoneAlarm folder. Is there away to exclude files from full scan? Link to post Share on other sites More sharing options...
exile360 Posted November 16, 2008 ID:35092 Share Posted November 16, 2008 Unfortunately I don't believe there is a way to exclude a file, however I seem to remember hearing something about Malwarebytes having issues with ZoneAlarm on some PC's. Hopefully one of the mods will get with you on this to provide more assistance and details. Don't give up, though as the experts here should be able to get you fixed up. Link to post Share on other sites More sharing options...
berny Posted November 16, 2008 ID:35112 Share Posted November 16, 2008 When I do a fullscan with malwarebytes it always freezes when it hits vsmon.exe in ZoneAlarm folder. Is there away to exclude files from full scan?Just for your info :No problem with fullscan on Comodo FW here ...Berny +++ Link to post Share on other sites More sharing options...
JeanInMontana Posted November 17, 2008 ID:35296 Share Posted November 17, 2008 When I do a fullscan with malwarebytes it always freezes when it hits vsmon.exe in ZoneAlarm folder. Is there away to exclude files from full scan?If it was flagged as malware, you could whitelist it. What portion of the scan does it hit ZA? Link to post Share on other sites More sharing options...
Jerico Posted November 18, 2008 Author ID:35327 Share Posted November 18, 2008 Malwarebytes is scanning files and when it hits the Zone Alarm folder and vsmon.exe file it simply freezes. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted November 18, 2008 Root Admin ID:35344 Share Posted November 18, 2008 There have been some issues recently with ZoneAlarm. Let me check and see if anyone was able to come up with any solid information on this and get back to you. Link to post Share on other sites More sharing options...
Staff S!Ri Posted November 18, 2008 Staff ID:35422 Share Posted November 18, 2008 HelloI've just installed ZA and done a full scan, there was no freeze.RegardsS!Ri Link to post Share on other sites More sharing options...
Jerico Posted November 20, 2008 Author ID:35648 Share Posted November 20, 2008 Well I might just add that Malwarebytes isn't the only program that has problems scanning vsmon.exe in ZA folder.....my virus Avast! also had the problem....if anybody has any ideas I would welcome them.....and also an ignore list for scans would be nice feature don't you think =) Link to post Share on other sites More sharing options...
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