Spyware.Passwords.XGen - Can't Get Rid of These

[bmcmanus]

I have run Malwarebytes, Defender, etc and it keeps showing up. Here is the Malwarebytes log results:

Malwarebytes' Anti-Malware 1.50

www.malwarebytes.org

Database version: 5249

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

12/7/2010 8:22:52 AM

mbam-log-2010-12-07 (08-22-42).txt

Scan type: Quick scan

Objects scanned: 165670

Time elapsed: 17 minute(s), 44 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 1

Registry Data Items Infected: 1

Folders Infected: 0

Files Infected: 2

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\svchost (Spyware.Passwords.XGen) -> Value: svchost -> No action taken.

Registry Data Items Infected:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\Load (Trojan.Agent) -> Bad: (C:\DOCUME~1\BRIT\LOCALS~1\Temp\csrss.exe) Good: () -> No action taken.

Folders Infected:

(No malicious items detected)

Files Infected:

c:\documents and settings\BRIT\application data\microsoft\conhost.exe (Spyware.Passwords.XGen) -> No action taken.

c:\documents and settings\BRIT\local settings\Temp\csrss.exe (Trojan.Agent) -> No action taken.

The HiJackThis log:

Malwarebytes' Anti-Malware 1.50

www.malwarebytes.org

Database version: 5249

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

12/7/2010 8:22:52 AM

mbam-log-2010-12-07 (08-22-42).txt

Scan type: Quick scan

Objects scanned: 165670

Time elapsed: 17 minute(s), 44 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 1

Registry Data Items Infected: 1

Folders Infected: 0

Files Infected: 2

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\svchost (Spyware.Passwords.XGen) -> Value: svchost -> No action taken.

Registry Data Items Infected:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\Load (Trojan.Agent) -> Bad: (C:\DOCUME~1\BRIT\LOCALS~1\Temp\csrss.exe) Good: () -> No action taken.

Folders Infected:

(No malicious items detected)

Files Infected:

c:\documents and settings\BRIT\application data\microsoft\conhost.exe (Spyware.Passwords.XGen) -> No action taken.

c:\documents and settings\BRIT\local settings\Temp\csrss.exe (Trojan.Agent) -> No action taken.

PLEASE HELP ME!

[Firefox]

Hi, and Welcome to Malwarebytes!

If you ran Malwarebytes and then told it to remove it, reboot, and it comes back then you will need help from the experts...

Please read the following so that you can begin the cleaning process:

As we don't deal with malware removal in the General Malwarebytes' Anti-Malware Forum, you need to start a topic in the Malware Removal forum so a qualified helper can help you fix any malware related problems/infections you may have.

• Please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.
  
• After posting your new post, make sure under options, you select Track this topic and choose Immediate Email Notification, so that you're alerted when someone has replied to your post.
  
• One of the expert helpers there will give you one-on-one assistance when one becomes available.
  
• Please refrain from making any further changes to your computer (Install/Uninstall programs, use special fix tools, delete files, edit the registry, etc...) unless advised by a malware removal helper. Doing so can result in system changes which may hinder the attempts by a helper to clean your machine.
  

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Please be patient, someone will assist you as soon as it is possible.

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[bmcmanus]

Thank you. I tried most of it and unfortunately when I restarted it gave me a blue screen letting me know if was dumping the physical memory.

[tetonbob]

Thank you. I tried most of it and unfortunately when I restarted it gave me a blue screen letting me know if was dumping the physical memory.

What program or tool was being run when this happened?

Something to note from your log posted above.

Database version: 5249

As of this writing, database version is 5261. Try updating definitions, and rescanning.

Also...

No action taken.

Are you using the Remove Selected function after your scan?

• Launch Malwarebytes' Antimalware
  
• On the updates tab, click on Check for Updates
  
• If an update is found, it will begin. Once the update is complete..
  
• Click on the Scanner tab. Select Perform quick scan, then click Scan.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Be sure that everything is checked, and click Remove Selected.
  
• When completed, a log will open in Notepad. Save it to your desktop. Malwarebytes' Anti-Malware may require a reboot to complete removals. After a reboot, if required, post that saved log in your next reply.