No internet after running malwarebytes

[Nephtys80]

I ran Malwarebytes and it found quite a few infections. After they had been quarantined, while there is nothing wrong with my actual internet connection, I can't access any websites in Firefox, Chrome or IE.

This is the log:

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 5073

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

08/11/2010 14:49:16

mbam-log-2010-11-08 (14-49-16).txt

Scan type: Quick scan

Objects scanned: 140747

Time elapsed: 15 minute(s), 14 second(s)

Memory Processes Infected: 2

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 2

Registry Data Items Infected: 1

Folders Infected: 1

Files Infected: 15

Memory Processes Infected:

C:\Documents and Settings\Administrator\Application Data\Microsoft\Windows\shell.exe (Backdoor.Gbot) -> Unloaded process successfully.

C:\Documents and Settings\Administrator\Application Data\Microsoft\svchost.exe (Backdoor.Gbot) -> Unloaded process successfully.

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\svchost (Backdoor.Gbot) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\load (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:

HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell (Hijack.Shell) -> Bad: (explorer.exe,C:\Documents and Settings\Administrator\Application Data\Microsoft\Windows\shell.exe) Good: (Explorer.exe) -> Quarantined and deleted successfully.

Folders Infected:

C:\WINDOWS\Temp\spoolsv (Backdoor.Bot) -> Quarantined and deleted successfully.

Files Infected:

C:\Documents and Settings\Administrator\Application Data\Microsoft\Windows\shell.exe (Backdoor.Gbot) -> Delete on reboot.

C:\Documents and Settings\Administrator\Application Data\Microsoft\svchost.exe (Backdoor.Gbot) -> Quarantined and deleted successfully.

C:\WINDOWS\Temp\spoolsv\spoolsv.exe (Trojan.Downloader) -> Quarantined and deleted successfully.

C:\WINDOWS\Temp\spoolsv\aliases.ini (Backdoor.Bot) -> Quarantined and deleted successfully.

C:\WINDOWS\Temp\spoolsv\com.mrc (Backdoor.Bot) -> Quarantined and deleted successfully.

C:\WINDOWS\Temp\spoolsv\control.ini (Backdoor.Bot) -> Quarantined and deleted successfully.

C:\WINDOWS\Temp\spoolsv\fullname.txt (Backdoor.Bot) -> Quarantined and deleted successfully.

C:\WINDOWS\Temp\spoolsv\ident.txt (Backdoor.Bot) -> Quarantined and deleted successfully.

C:\WINDOWS\Temp\spoolsv\mirc.ico (Backdoor.Bot) -> Quarantined and deleted successfully.

C:\WINDOWS\Temp\spoolsv\remote.ini (Backdoor.Bot) -> Quarantined and deleted successfully.

C:\WINDOWS\Temp\spoolsv\servers.ini (Backdoor.Bot) -> Quarantined and deleted successfully.

C:\WINDOWS\Temp\spoolsv\users.ini (Backdoor.Bot) -> Quarantined and deleted successfully.

C:\WINDOWS\Temp\spoolsv\xmas.jpg (Backdoor.Bot) -> Quarantined and deleted successfully.

C:\Documents and Settings\Administrator\Application Data\Microsoft\stor.cfg (Malware.Trace) -> Delete on reboot.

C:\Documents and Settings\Administrator\Local Settings\Temp\dwm.exe (Trojan.Agent) -> Delete on reboot.

I'm running Windows XP professional.

Help would be very much appreciated!!!

Charlotte

[Firefox]

Hi, and Welcome to Malwarebytes!

Please read the following so that you can begin the cleaning process:

As we don't deal with malware removal in the General Malwarebytes' Anti-Malware Forum, you need to start a topic in the Malware Removal forum so a qualified helper can help you fix any malware related problems/infections you may have.

• Please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.
  
• After posting your new post, make sure under options, you select Track this topic and choose Immediate Email Notification, so that you're alerted when someone has replied to your post.
  
• One of the expert helpers there will give you one-on-one assistance when one becomes available.
  
• Please refrain from making any further changes to your computer (Install/Uninstall programs, use special fix tools, delete files, edit the registry, etc...) unless advised by a malware removal helper. Doing so can result in system changes which may hinder the attempts by a helper to clean your machine.
  

NOTE: Please DO NOT post back to (bump) your topic within the first 48 hours.

Replying to your own posts changes the post count and helpers are looking for topics with zero replies. If you reply to your own post helpers may think that you're already being helped and thus overlook your post.

• • If there is no reply from any experts after 48 hours, you can reply to the topic, asking for help again.
    Or
    
  • You may send a Private Message to a Moderator asking for assistance.
    

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or here.

Please be patient, someone will assist you as soon as it is possible.

PS: Please use the "ADDREPLY" button instead of other ones when you start replying.

[Haider]

Hello Nephtys80:

Please provide following details, someone will help you:

1. Installed Security Product(s) including Firewall?
   
2. did you scan system with installed AV?
   
3. Do you use a router to connect to Internet?
   

Please do one more scan after an update (current 5074) as there are three infections that should have been removed after reboot

[GT500]

Note that you may also want to read the Microsoft article at this link.

[screen317]

I'm afraid you have far worse issues to deal with than a broken Internet connection..

Post in the Malware Removal forum and someone will assist you as soon as they can.

[Lucio]

Just cleaned this one up at work, what it'd done is also configured a proxy server to monitor internet connections.

In internet explorer go to Tools -> Options -> Connections and click on LAN settings, and then uncheck the "Use Proxy Server" button and it should fix it.

[Haider]

Hello Lucio:

If I were you instead of giving opinion, I'd follow Post #5 by screen317 who is a Moderator and Trained, which is basically an extension of Post #2 by Firefox being Trusted Advisor