Created support ticket - no one is getting back to me

[Glenda]

How many days do I have to wait for someone to contact me?

 

[Porthos]

5 minutes ago, Glenda said:

How many days do I have to wait for someone to contact me?

 

Please submit only one ticket/request. Additional tickets will increase the delay.

Be advised it can take 3-5 weekdays for a response after the automated reply with your ticket number.

What is the issue you contacted support about?

[Glenda]

3 minutes ago, Porthos said:

Please submit only one ticket/request. Additional tickets will increase the delay.

Be advised it can take 3-5 weekdays for a response after the automated reply with your ticket number.

What is the issue you contacted support about?

Thank you for the quick answer.  I would reply to your question but the forum seems to think my response is spam. I don't know how to re-word it.

[Porthos]

1 minute ago, Glenda said:

I don't know how to re-word it.

Short to the point response usually works.

[AdvancedSetup]

Spam block has been removed. Please post again in a couple minutes

 

[AdvancedSetup]

What is your ticket number?

Looking up by email address used here on the forums no ticket was found

 

[Glenda]

Lol. I didn't know spammers were verbose. Support has just contacted. I appreciate everyone's quick feedback and help. Won't bother you further. Thanks.