[ RESOLVED ] Malwarebytes 5 over the top install with old Lifetime License ID and Key?

[MSimm1]

Good Evening

 

Just wondering if Malwarebytes 5 will install over the top of Malwarebytes 4.6.9.314 with the Lifetime License 10 digit ID and 16 digit Key without any issues?

Or should I turn off Automatically Download and Install Updates in the settings until it will?

I do not have or want your Privacy VPN, just Malwarebytes Premium 

Thank you for your time

 

 

 

[Malwarebytes]

***This is an automated reply***

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[David H. Lipman]

Yes.  I did it with two platforms using the full Offline Installer.

 

[Porthos]

26 minutes ago, MSimm1 said:

Just wondering if Malwarebytes 5 will install over the top of Malwarebytes 4.6.9.314 with the Lifetime License 10 digit ID and 16 digit Key without any issues?

Yes, it will.

 

[MSimm1]

Thank you most kindly, David H. Lipman and Porthos for your replies

I have seen some forums entries about licensing issues with Malwarebytes 5 and was getting a little worried about my over 10 year old license working

Still going to hold off and let Malwarebytes update itself

[Porthos]

4 minutes ago, MSimm1 said:

was getting a little worried about my over 10 year old license working

As long as you have your license in the my.malwarebytes.com online account, you have nothing to worry about.

This advice is for everyone reading this topic.

[anazhd]

On 2/25/2024 at 8:57 AM, Porthos said:

As long as you have your license in the my.malwarebytes.com online account, you have nothing to worry about.

This advice is for everyone reading this topic.

I've registered my Malwarebytes Eureka license (MBAM 1 good old days) some years ago and it has been in my Malwarebytes account for quite sometime. Today I found out that the license is no longer in my account, but I can try add it through https://my.malwarebytes.com/subscriptions. Like usual, entered the key and id that comes with the license, the page accepted it but nothing showing up afterwards.  

Contacted the support so they can help sort this out. There's no option to enter License and ID in the MB5, so I dont have any method to activate it on fresh installation.

Maybe I can try install MB4, activate, and then install MB5 on top of it? 

[anazhd]

5 minutes ago, anazhd said:

I've registered my Malwarebytes Eureka license (MBAM 1 good old days) some years ago and it has been in my Malwarebytes account for quite sometime. Today I found out that the license is no longer in my account, but I can try add it through https://my.malwarebytes.com/subscriptions. Like usual, entered the key and id that comes with the license, the page accepted it but nothing showing up afterwards.  

Contacted the support so they can help sort this out. There's no option to enter License and ID in the MB5, so I dont have any method to activate it on fresh installation.

Maybe I can try install MB4, activate, and then install MB5 on top of it? 

Did that. Install MB4, activate like usual. And then install MB5 on top. It's working fine. just that in https://my.malwarebytes.com/subscriptions, i still cannot see anything.

 

[Porthos]

1 hour ago, anazhd said:

There's no option to enter License and ID in the MB5

That is intended.

 

1 hour ago, anazhd said:

Contacted the support so they can help sort this out.

That is your only option.

If you have any further comments or issues, PLEASE start a NEW Topic.

 

[Porthos]

Closing this topic as it's been resolved.