canuk22 Posted February 20 ID:1618598 Share Posted February 20 Since I cannot seem to be able to search the forums on the cmdkerala.net alert I'm asking if anyone else is getting this using Chrome. As you can see I get this frequently, is it a concern at all or a false positive. Link to post Share on other sites More sharing options...
canuk22 Posted February 20 Author ID:1618605 Share Posted February 20 Here is the file from the support tool Thanks mbst-grab-results.zip Link to post Share on other sites More sharing options...
Staff BjelakovicL Posted February 20 Staff ID:1618630 Share Posted February 20 Hi, We're blocking the cmdkerala.net's IP due to brute-force attacks. www.abuseipdb.com/check/159.89.161.230 www.virustotal.com/gui/ip-address/159.89.161.230 Link to post Share on other sites More sharing options...
canuk22 Posted February 20 Author ID:1618646 Share Posted February 20 Alright, what am I suppose to do? is my device infected? should I use something other than Chrome? Link to post Share on other sites More sharing options...
Porthos Posted February 20 ID:1618647 Share Posted February 20 8 minutes ago, canuk22 said: what am I suppose to do? is my device infected? It is possible, I have moved your post so the malware removal experts can look over your logs. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted February 20 Root Admin ID:1618711 Share Posted February 20 Hello @canuk22 Let's go ahead and run a couple of scans and get some updated logs from your system. Please read the entire post below before starting so that you're more familiar with the process Then follow each step in the order provided. Unless otherwise asked, please attach all logs Please make the following system changes: If you have not done so already - Enable System Protection and create a NEW System Restore Point Temporarily disable your antivirus real-time protection or other security software first only if it blocks or interferes with the scans or downloads.. Make sure to turn it back on once the scans are completed Temporarily disable Microsoft SmartScreen to download software below only if needed. Make sure to turn it back on once the downloads are completed Disable-Fast-Startup Show-Hidden-Folders-Files-Extensions Please run the following scans: Click the following link and run a Scan with AdwCleaner Click the following link and run a Scan with Malwarebytes RESTART the computer Click the following link and run a Scan with Farbar Recovery Scan Tool Example image of where to click to attach files when posting your reply Thank you Link to post Share on other sites More sharing options...
canuk22 Posted February 20 Author ID:1618713 Share Posted February 20 Here are the files as requested Thanks AdwCleaner[S00].txt for Malwarebyte support.txt FRST_20-02-2024 18.07.55.txt Addition_20-02-2024 18.07.55.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted February 21 Root Admin ID:1618743 Share Posted February 21 Of potential greater issue is you have a disk error being recorded. @canuk22 System errors: ============= Error: (02/20/2024 06:03:30 PM) (Source: disk) (EventID: 11) (User: ) Description: The driver detected a controller error on \Device\Harddisk2\DR2. You need to validate which disk this is and backup the data from that drive and prepare to possibly replace it. We can do some generic clean up but the logs do not appear to show any obvious infection. Until you check on the hard drive and address that issue I wouldn't want to do anything to stress the hard drive. You can save the following file from Tenforums and extract the batch file. Then run it with Admin rights. Malwarebytes might attempt to block it. If it does please exclude detection and allow it to run. This should help you figure out which drive is which. DiskParInfo.zip Thanks Link to post Share on other sites More sharing options...
canuk22 Posted February 21 Author ID:1618807 Share Posted February 21 It looks to be a USB drive attached to this laptop, I removed it and ran the test again, the error is no longer there. Thanks Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted February 21 Root Admin ID:1618809 Share Posted February 21 Thanks. It's 4:00 AM for me and I need to get some rest. Will check your logs again and give you a general clean up script tomorrow sometime. Cheers @canuk22 Link to post Share on other sites More sharing options...
canuk22 Posted February 21 Author ID:1618811 Share Posted February 21 Thanks Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted February 21 Root Admin ID:1618839 Share Posted February 21 Are you sure you want this enabled or allowed? Push Notifications on your browser appear to be enabled. CHR Notifications: Default -> hxxps://ca.ecoflow.com; hxxps://calendar.google.com; hxxps://matricbseb.com; hxxps://messages.google.com; hxxps://www.accuweather.com; hxxps://www.bfgoodrichtires.com; hxxps://www.caaquebec.com; hxxps://www.cleanrider.com; hxxps://www.facebook.com; hxxps://www.forbes.com; hxxps://www.pinterest.ca; hxxps://www.reddit.com; hxxps://www.simplyrecipes.com; hxxps://www.thespruce.com https://blog.malwarebytes.com/security-world/technology/2019/01/browser-push-notifications-feature-asking-abused/ Turn notifications on or off - Google Chrome Web Push notifications in Firefox Please run the following fix As part of the fix it should create a text file on your desktop named "InstalledSoftwareFullList.txt" please attach that file on your next reply as well. NOTE: Please read all of the information below before running this fix. NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone. Once the fix has been completed, please attach the file FIXLOG.TXT to your next reply Farbar program: FRSTEnglish.exe Save the attached file: FIXLIST.TXT to this folder C:\Users\sylva\Downloads\ NOTE. It's important that both files, FRSTEnglish.exe, and fixlist.txt are in the same location or the fix will not work. Please make sure you disable any real-time antivirus or security software before running this script. Once completed, make sure you re-enable it. Run the Farbar program with Admin rights and press the Fix button just once and wait. The fix may possibly take up to 60 minutes to complete If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart. The tool will make a log named Fixlog.txt in the same folder you ran the Farbar program from. Please attach that log on your next reply. NOTE: This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. NOTE: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications may be automatically closed. Also, make sure you know the passwords for all websites as cookies may possibly be removed in some cases, but not all cases. NOTE: As part of this fix, it will also reset the network to default settings including the firewall. If you have custom firewall rules you need to save please export or save them first before running this fix. The following directories are emptied: Windows Temp Users Temp folders Edge, IE, FF, Chrome, and Opera caches, HTML5 storages, Cookies and History Recently opened files cache Discord cache Java cache Steam HTML cache Explorer thumbnail and icon cache BITS transfer queue (qmgr*.dat files) Recycle Bin Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix. The system will be rebooted after the fix has run. fixlist.txt Thanks Link to post Share on other sites More sharing options...
canuk22 Posted February 21 Author ID:1618872 Share Posted February 21 It did not create InstalledSoftwareFullList.txt it did however create fixlog.txt Fixlog.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted February 21 Root Admin ID:1618874 Share Posted February 21 Thank you for the log. I'll need to check and see why the other log was not created. Please run the following Let's go ahead and run a couple of scans and get some updated logs from your system. Please read the entire post below before starting so that you're more familiar with the process I suggest a new scan for viruses & other malware. This may take several hours, depending on the number of files on the system and the speed of the computer. The Microsoft Safety Scanner is a free Microsoft stand-alone virus scanner that can be used to scan for & remove malware or potentially unwanted software from a system. The download links & the how-to-run-the tool are at this link at Microsoft https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download Look on the Scan Options & select the FULL scan. Then start the scan. Have lots of patience. It may take several hours. Once you see it has started, take a long long break; walk away. Do not pay credence if you see some intermediate early flash messages on the screen display. The only things that count are the End result at the end of the run. The scan will take several hours. Leave it alone. It will remove any other remaining threats as it goes along. Take a very long break, do your normal personal errands .....just do not use the computer during this scan. This is likely to run for many hours as previously mentioned ( depending on the number of files on your machine & the speed of the hardware.) The log is named MSERT.log and the log will be at C:\Windows\debug\msert.log Please attach that log with your next reply. It is normal for the Microsoft Safety Scanner to show detections during the scan process. It is scanning for basically all bread crumbs or traces of files and registry entries that "might" be or have been part of some infection or previous infection. That DOES NOT mean the computer is infected. Once the scan has been completed it uploads the log to their Cloud service which then uses Artificial Intelligence to determine if in fact any of the traces are an infection or not. Then it writes into the log on your computer what it found. Thank you Link to post Share on other sites More sharing options...
canuk22 Posted February 21 Author ID:1618878 Share Posted February 21 Will do, this will come to you later this evening or possibly in the morning Thanks Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted February 21 Root Admin ID:1618881 Share Posted February 21 Thank you. I'll check back later Link to post Share on other sites More sharing options...
canuk22 Posted February 23 Author ID:1619342 Share Posted February 23 Here is the log msert.log Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted February 23 Root Admin ID:1619347 Share Posted February 23 (edited) Please make the following change in Malwarebytes if you're using the Premium or Trial version Please open Malwarebytes. Click on the small gear icon to open the Settings and go to the Security tab. Then turn off "Always register Malwarebytes in the Windows Security Center" Restart the computer It is highly unlikely that you need to setup exclusions for Windows Defender, however if you experience any issues, please see the following article and setup exclusions between Malwarebytes and Windows Defender Malwarebytes for Windows antivirus exclusions list https://support.malwarebytes.com/hc/en-us/articles/360038522974-Malwarebytes-for-Windows-antivirus-exclusions-list Then RESTART the computer and run the following Scan with FSS Farbar Service Scanner Scan with Farbar Recovery Scan Tool Edited February 23 by AdvancedSetup Updated information Link to post Share on other sites More sharing options...
canuk22 Posted February 24 Author ID:1619431 Share Posted February 24 Here is the log FSS.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted February 26 Root Admin ID:1619799 Share Posted February 26 Where are the other logs? Link to post Share on other sites More sharing options...
canuk22 Posted February 26 Author ID:1619840 Share Posted February 26 Sorry I missed that Addition.txt FRST.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted February 26 Root Admin ID:1619902 Share Posted February 26 Thank you for the logs @canuk22 The logs indicate there appears to be an update from Dell that requires you to restart you computer. Please RESTART your computer AFTER the restart, please run the following The Farbar (FRST) program is located here in your downloads folder: C:\Users\sylva\Downloads\FRSTEnglish.exe Please follow the process below to perform a fix in Safe Mode Start in Safe mode: Press the Windows icon on the keyboard together with the letter I, to get into the Settings. Choose Update and Security. From the menu at the left, choose Recovery. Under the title Advanced startup at the right, choose Restart now. From the window that will appear choose Troubleshoot and then Advanced options. Choose Startup Settings and then Restart. Press number 5, for choosing Safe mode with networking. You will know that you are in Safe mode, if the background is black and Safe mode is written at the four corners of the screen. After that: Please do the following to run a FRST fix. NOTICE: This script was written specifically for this user. Running it on another machine may cause damage to your operating system Select the entire contents of the code box below, from the "Start::" line to "End::", including both lines. Right-click and select "Copy ". No need to paste anything to anywhere. Start:: HKLM\SOFTWARE\Microsoft\Windows Defender: [DisableAntiSpyware] Restriction HKLM\SOFTWARE\Microsoft\Windows Defender: [DisableAntiVirus] Restriction HKLM\SOFTWARE\Policies\Microsoft\Windows Defender: Restriction HKLM\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate: Restriction GroupPolicy: Restriction End:: Right-click on FRSTEnglish in your Downloads folder, to run it as administrator. When the tool opens, click "yes" to the disclaimer. Press the Fix button once and wait. FRST will process fixlist.txt When finished, it will produce a log fixlog.txt in your Downloads folder or where you have the Farbar program located. Attach that log in your next reply. Thank you Link to post Share on other sites More sharing options...
canuk22 Posted February 26 Author ID:1619917 Share Posted February 26 Here is the log Fixlog.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted February 26 Root Admin ID:1619920 Share Posted February 26 Thank you for the log. Please run the following from Windows Normal Mode [ 1 ] Scan with SecurityCheck by glax24 https://forums.malwarebytes.com/topic/307301-scan-with-securitycheck-by-glax24/ [ 2 ] Scan with FSS Farbar Service Scanner https://forums.malwarebytes.com/topic/306736-scan-with-fss-farbar-service-scanner/ [ 3 ] Scan with Farbar Recovery Scan Tool https://forums.malwarebytes.com/topic/306601-scan-with-farbar-recovery-scan-tool/ Link to post Share on other sites More sharing options...
canuk22 Posted February 26 Author ID:1619924 Share Posted February 26 logs as requested SecurityCheck.txt FSS.txt Addition.txt FRST.txt Link to post Share on other sites More sharing options...
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