computer works hard for years- (Bitcoin/Crypto Miner/Cryptojacking)

[spocks]

Hi! I got here by a recommendation from a good friend, hope that someone could give me a lead...

• Short backstory- 

Well about 4 years ago I was sitting in a cafe by myself, some random guy (from high school) I didn't really know started talking to me about crypto, bitcoin, and my new PC (Lenovo P52) which was pretty new back then.

long story short I was pretty stupid to give him the permission to "have a look" with my PC. because from that point in time, even after 2 formats and reinstalling Windows10, I still suffer.

• The issue-

1. Slow Boots (windows loads 3 minutes after powering on)
2. High noise working fans
3. CPU& GPU goes to peaks, and even if I'm not around the computer.
4. The Internet works hard too. And the system goes back to normal when disconnected.

and every time I opened Task Manager thing started to cool down (out of the blue). so this window is always open.

Is this the right place to get a consultation and be suggested with practical things?

The deep feeling is that it's in the BIOS/Motherboard.

Thinking maybe if I change OS I might get rid of this Malware?
thanks, in regards,

JW

[Porthos]

@spocks I have moved your topic to the correct section.

While you are waiting for the next qualified/approved malware removal expert helper to weigh in on your topic, and even though you may have run the following Malwarebytes utility, or its subsets, please carefully follow these instructions:

1. Download the Malwarebytes Support Tool.
2. In your Downloads folder, open the mb-support-x.x.x.xxx.exe file.
3. In the User Account Control (UAC) pop-up window, click Yes to continue the installation.
4. Run the MBST Support Tool.
5. In the left navigation pane of the Malwarebytes Support Tool, click Advanced.
6. In the Advanced Options, click only Gather Logs. A status diagram displays the tool is Getting logs from your computer.
7. A zip file named mbst-grab-results.zip will be saved to the Public desktop, please attach that file in your next reply to this topic. Please do NOT copy and paste.

For the short time between when you post the diagnostic logs, and when your helper weighs in, please take no further self-directed remedial actions that will invalidate the diagnostic logs you will have sent.

Thank you.

[AdvancedSetup]

Please post back the requested logs @spocks and we'll be happy to assist you.

Thanks

 

[spocks]

Here is the Logs file, I thank you for the fast response.

mbst-grab-results.zip

[AdvancedSetup]

Good day, @spocks

The logs show that you have ESET Smart Security installed. Please run that and check for updates. Then do a FULL system scan and post back the log.

 

Thank you

 

[spocks]

A scan from ESET was complete.

attaching log's compressed file-->

mbst-grab-results.zip

[spocks]

Hi again- This is the right file (after ESET update&full in-depth scan)

btw thank you for trying to help me and have a good week too!

mbst-grab-results.zip

[AdvancedSetup]

Please temporarily disable ESET real-time protection and run the following @spocks

 

Please run the following steps and post back the logs as an attachment when ready.
Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans are completed.
Temporarily disable Microsoft SmartScreen to download software below if needed. Make sure to turn it back on once the scans are completed.
If you still have trouble downloading the software please click on Reveal Hidden Contents below for examples of how to allow the download.
 

Spoiler

 

 

 

 

Spoiler

When downloading with some browsers you may see a different style of screens that may block FRST from downloading. The program is safe and used hundreds of times a week by many users.

Example of Microsoft Edge blocking the download

 

STEP 01

• If you already have Malwarebytes installed then open Malwarebytes and click on the Scan button. It will automatically check for updates and run a Threat Scan.
• If you don't have Malwarebytes installed yet please download it from here and install it.
• Once installed then open Malwarebytes and select Scan and let it run.
• Once the scan is completed make sure you have it quarantine any detections it finds.
• If no detections were found click on the Save results drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
• If there were detections then once the quarantine has completed click on the View report button, Then click the Export drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
• If the computer restarted to quarantine you can access the logs from the Detection History, then the History tab. Highlight the most recent scan and double-click to open it. Then click the Export drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
• If Malwarebytes won't run then please skip to the next step and let me know in your next reply that the scanner would not run.

STEP 02

Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

• Double-click to run the program
• Accept the End User License Agreement.
• Wait until the database is updated.
• Click Scan Now.
• When finished, if items are found please click Quarantine.
• Your PC should reboot now if any items were found.
• After reboot, a log file will be opened. Attach or Copy its content into your next reply.

RESTART THE COMPUTER Before running Step 3

STEP 03
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

• Double-click to run it. When the tool opens, click Yes to disclaimer.
• Press the Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here each time
• Please attach the Additions.txt log to your reply as well.
• On your next reply, you should be attaching frst.txt and additions.txt to your post, every time.

 

Thanks

[AdvancedSetup]

Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Tips to help protect from infection

Thanks