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Malwarebytes blocked Trojan.exe - am I safe?

-Swigs-

By -Swigs-
in Resolved Malware Removal Logs

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-Swigs-

-Swigs-

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Posted

Whilst trying to update Razer Synapse on my laptop, I inadvertently downloaded a fake updater file. I opened the ZIP file it came with and moved the .exe program to my desktop. Upon opening the .exe file, Malwarebytes flagged it as a Trojan and blocked it. I immediately deleted the .exe and ZIP file, and ran a full scan with Malwarebytes, and everything seems okay. 

Is my computer safe, or are there additional steps I should take?

Thanks in advance!

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MKDB

MKDB

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Posted

Hello @-Swigs- and  :welcome:

 

My name is MKDB and I will assist you.

 

 

Let's keep these principles as we proceed. Make sure to read the entire post below first.

  • Please follow the steps in the given order and post back the log files.
  • Please attach all log files into your post.
  • Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans are completed.
  • Temporarily disable Microsoft SmartScreen to download software below if needed. Make sure to turn it back on once the scans are completed.
  • Searching, detecting and removing malware isn't instantaneous and there is no guarantee to repair every system.
  • Before we start, please make sure that you have an external backup, not connected to this system, of all private data.
  • Please be patient and stick with me until I give you the "all clear".
  • Only run the tools I guide you to. Please don't run any other scans, download, install or uninstall any programs while I'm working with you.
  • Cracked or hacked or pirated programs are not only illegal, but also will make a computer a malware victim. Having such programs installed, is the easiest way to get infected. It is the leading cause of ransomware encryptions. It is at times also big source of current trojan infections. Please uninstall them now, if any are here, before we start the cleaning procedure.
  • As English is not my native language, please do not use slang or idioms. It may be hard for me to understand.
  • If you do not respond within 4 days, your topic will be closed. If you are away for a longer time, please let me know.

 

 

 

Step 1

Please download the suitable version of Farbar Recovery Scan Tool (FRST) and save it to your desktop: 32bit | 64bit

  • If your computer language is other than English, right click on the FRST64 icon and rename it to FRST64english.
  • Double-click to run it.
  • If you receive any warning about the download it is a false positive and you can ignore it. Click on More info to get the Run anyway option.
  • When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • FRST will create two logs (FRST.txt + Addition.txt) in the same directory the tool is run.
  • Please attach these logfiles to your next reply.
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MKDB

MKDB

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Please run the following fix with FRST in order to remove some orphans and check windows system files.

Moreover, please run ESET as well.

 

 

What can you tell me about those files on your system? 

2022-11-27 11:34 - 2022-11-27 11:34 - 001146880 _____ C:\ProgramData\84631487643112585181495844
2022-11-27 11:34 - 2022-11-27 11:34 - 001146880 _____ C:\ProgramData\46498999470765653769302383

Do you know them @-Swigs-?

 

 

Step 1

  • Please download the attached fixlist.txt file and save it to the location where you ran FRST from ( C:\Users\phuff\Desktop\ ).

Note: It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

  • Close all open programs and save your work.
  • Run FRST again.
  • Press the FIX button only once and wait. Please be patient and do not interfere, even if FRST does not respond for some time. That's nothing to worry about.
  • Please note: This Fix will remove all temporary files and empty recycle bin.
  • If the tool needs a restart, please make sure you let the system restart normally and let the tool complete its run after restart.
  • FRST will create one log now (Fixlog.txt) in the same directory the tool is run.
  • Please attach this logfile to your next reply.

 

 

 

Step 2

Let me have you run a different scanner to double-check. I don't expect it to find anything, but no harm in checking.

I would suggest a free scan with the ESET Online Scanner

Go to https://download.eset.com/com/eset/tools/online_scanner/latest/esetonlinescanner.exe

  • It will start a download of "esetonlinescanner.exe".
  • Save the file to your system, such as the Downloads folder, or else to the Desktop.
  • Go to the saved file, and double click it to get it started. 
  • When presented with the initial ESET options, click on "Computer Scan".
  • Next, when prompted by Windows, allow it to start by clicking Yes.
  • When prompted for scan type, Click on Full scan. 
  • Look at & tick  ( select )   the radio selection "Enable ESET to detect and quarantine potentially unwanted applications"   and click on the Start scan button.
  • Have patience.  The entire process may take an hour or more. There is an initial update download.
  • There is a progress window display.
  • You should ignore all prompts to get the ESET antivirus software program.  (e.g. their standard program). You do not need to buy or get or install anything else.
  • When the scan is completed, if something was found, it will show a screen with the number of detected items.  If so, click the button marked “View detected results”.
  • Click The blue “Save scan log” to save the log.
  • If something was removed and you know it is a false finding, you may click on the blue ”Restore cleaned files”  (in blue, at the bottom).
  • Press Continue when all done.  You should click to off the offer for “periodic scanning”.

Note: If you do need to do a File Restore from ESET please follow the directions below

[KB2915] Restore files quarantined by the ESET Online Scanner version 3

https://support.eset.com/en/kb2915-restore-files-quarantined-by-the-eset-online-scanner

 

 

fixlist.txt

Edited by MKDB
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MKDB

MKDB

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Posted (edited)

I suggest to remove them with FRST @-Swigs-.

 

 

Step 1

  • Please download the attached fixlist.txt file and save it to the location where you ran FRST from ( C:\Users\phuff\Desktop\ ).

Note: It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

  • Close all open programs and save your work.
  • Run FRST again.
  • Press the FIX button only once and wait. Please be patient and do not interfere, even if FRST does not respond for some time. That's nothing to worry about.
  • Please note: This Fix will remove all temporary files and empty recycle bin.
  • If the tool needs a restart, please make sure you let the system restart normally and let the tool complete its run after restart.
  • FRST will create one log now (Fixlog.txt) in the same directory the tool is run.
  • Please attach this logfile to your next reply.

 

 

 

Step 2

I would like you to run a tool named SecurityCheck to inquire about the current security update status of some applications.

  • Download SecurityCheck by glax24: https://tools.safezone.cc/glax24/SecurityCheck/SecurityCheck.exe
  • If Microsoft SmartScreen blocks the download, click through to save the file
  • This tool is safe.   Smartscreen is overly sensitive.
  • If SmartScreen blocks the file from running click on More info and Run anyway
  • Right-click  with your mouse on the Securitycheck.exe  and select "Run as administrator"  and reply YES to allow to run & go forward
  • Wait for the scan to finish. It will open a text file named SecurityCheck.txt Close the file.  Attach it with your next reply.
  • You can find this file in a folder called SecurityCheck, C:\SecurityCheck\SecurityCheck.txt

 

fixlist.txt

Edited by MKDB
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MKDB

MKDB

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Well done @-Swigs-.

Your logfiles look good.

 

You should update some programs (if your still need them) or uninstall them (if you don't need them anymore):

Malwarebytes version 4.5.12.204 v.4.5.12.204 Warning! Download Update
Microsoft Silverlight v.5.1.50918.0 Warning! This software is no longer supported.
NVIDIA GeForce Experience 3.5.0.70 v.3.5.0.70 Warning! Download Update
Notepad++ (32-bit x86) v.7.3.2 Warning! Download Update
7-Zip 16.04 (x64) v.16.04 Warning! This software is no longer supported. Uninstall old version, download and install new one.
GIMP 2.8.20 v.2.8.20 Warning! Download Update
Cisco Webex Meetings v.40.8.5 Warning! Download Update
Java 8 Update 271 (64-bit) v.8.0.2710.9 Warning! Download Update
Uninstall old version and install new one (jre-8u351-windows-x64.exe).
Java 8 Update 271 v.8.0.2710.9 Warning! Download Update
Uninstall old version and install new one (jre-8u351-windows-i586.exe).
VLC media player v.2.2.4 Warning! Download Update
Adobe Flash Player 17 NPAPI v.17.0.0.134 Warning! This software is no longer supported. Please uninstall it.
Adobe Reader XI (11.0.23) v.11.0.23 Warning! This software is no longer supported. Please uninstall it and use Adobe Acrobat Reader DC.

 

 

Thank you for your cooperation.

 

Please download KpRm by kernel-panik and save it to your desktop.

  • Right-click kprm_(version).exe and select Run as Administrator.
  • Read and accept the disclaimer.
  • When the tool opens, select Delete Tools under Actions.
  • Under Delete Quarantines select Delete Now, then click Run.
  • Once complete, click OK.
  • A log may open in Notepad titled kprm-(date).txt.  I do not need it. Just close Notepad if it shows up.

 

 

 

A few final recommendations:

  1. Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site.
    https://www.howtogeek.com/240255/password-managers-compared-lastpass-vs-keepass-vs-dashlane-vs-1password/
  2. Make sure you're backing up your files https://forums.malwarebytes.com/topic/136226-backup-software/
  3. Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download
  4. Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2
  5. Further tips to help protect your computer data and improve your privacy: https://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/

https://www.bleepingcomputer.com/forums/t/287710/how-malware-spreads-how-your-system-gets-infected/

  1. Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security

Malwarebytes Browser Guard

uBlock Origin

 

Further reading if you like to keep up on the malware threat scene: Malwarebytes Blog  https://blog.malwarebytes.com/

Hopefully, we've been able to assist you with correcting your system issues.

Thank you for using Malwarebytes.

 

 

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MKDB

MKDB

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Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following for Tips to help protect from infection.

Thank you.

 

As this topic seems to be solved, I do not follow it any longer.

Take care!

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