jschoppert Posted September 21, 2022 ID:1534588 Share Posted September 21, 2022 Link to post Share on other sites More sharing options...
Porthos Posted September 21, 2022 ID:1534589 Share Posted September 21, 2022 Please force an update to your endpoints. Link to post Share on other sites More sharing options...
Bugsnax Posted September 21, 2022 ID:1534590 Share Posted September 21, 2022 MWB has ack'd the issue and claimed it's fixed. Will have to wait for EoD to check. Link to post Share on other sites More sharing options...
jmargel Posted September 21, 2022 ID:1534592 Share Posted September 21, 2022 7 minutes ago, RR1 said: Nebula is still f'ed, but looks like users are ok for now Yep I can't login to Nebula to get my clients updated. Link to post Share on other sites More sharing options...
Maurice Naggar Posted September 21, 2022 ID:1534594 Share Posted September 21, 2022 For all / for anyone who may still be getting a "block" notice message for anything "GOOGLE" ..... Do a Check for Update using the Malwarebytes Settings >> General tab. See this Support Guide https://support.malwarebytes.com/hc/en-us/articles/360042187934-Check-for-updates-in-Malwarebytes-for-Windows There had been a false positive earlier this Wednesday 21 SEPT. Now fixed if you just do a Update run. With much regret for all the trouble. Link to post Share on other sites More sharing options...
jmargel Posted September 21, 2022 ID:1534599 Share Posted September 21, 2022 4 minutes ago, Porthos said: Please force an update to your endpoints. We can't without logging into Nebula. There is no option to update the clients manually. If you know how please let me know. Link to post Share on other sites More sharing options...
Maurice Naggar Posted September 21, 2022 ID:1534600 Share Posted September 21, 2022 https://support.malwarebytes.com/hc/en-us/articles/360042187934-Check-for-updates-in-Malwarebytes-for-Windows Please do a Check for Updates run. Link to post Share on other sites More sharing options...
DanielC Posted September 21, 2022 ID:1534603 Share Posted September 21, 2022 4 minutes ago, Porthos said: Please force an update to your endpoints. Please tell me exactly how we are supposed to do that when Nebula is down? Link to post Share on other sites More sharing options...
manifesto Posted September 21, 2022 ID:1534604 Share Posted September 21, 2022 fixed. Thank you Link to post Share on other sites More sharing options...
Maurice Naggar Posted September 21, 2022 ID:1534607 Share Posted September 21, 2022 https://support.malwarebytes.com/hc/en-us/articles/360042187934-Check-for-updates-in-Malwarebytes-for-Windows Please do a Check for Updates run on Malwarebytes. Link to post Share on other sites More sharing options...
noguano Posted September 21, 2022 ID:1534611 Share Posted September 21, 2022 https://www.tomsguide.com/best-picks/best-windows-10-antivirus Link to post Share on other sites More sharing options...
Maurice Naggar Posted September 21, 2022 ID:1534614 Share Posted September 21, 2022 https://support.malwarebytes.com/hc/en-us/articles/360042187934-Check-for-updates-in-Malwarebytes-for-Windows Link to post Share on other sites More sharing options...
DMBD Posted September 21, 2022 ID:1534615 Share Posted September 21, 2022 Thank you! Updated and all is well here, too. Link to post Share on other sites More sharing options...
VELINDA Posted September 21, 2022 ID:1534617 Share Posted September 21, 2022 p[iece of ***** software, I couldn't find where to turn it off, to use gogle 1 Link to post Share on other sites More sharing options...
GlytchMeister Posted September 21, 2022 ID:1534623 Share Posted September 21, 2022 Good job, MWB. I thought my waterfox browser was infected, scanned, found nothing, uninstalled it with revo, tried edge, realized it wasn’t waterfox, had to fight my main security program to access its own forums, realized it just needed an update, which for some reason didn’t automatically happen despite it being set to auto update. Did a system restore, waterfox couldn’t load XPCOM, ended up having to reinstall waterfox entirely. congratulations, I’ve lost my bookmarks, settings, and addons, because you pushed an update that could not have possibly gotten past testing even if a lobotomized chimpanzee was doing the testing. one shudders to imagine the damage done to businesses. 1 1 Link to post Share on other sites More sharing options...
Maurice Naggar Posted September 21, 2022 ID:1534624 Share Posted September 21, 2022 Hello. This has been fixed by a database update Please do a manual update. Do a Check for Update using the Malwarebytes Settings >> General tab. Please also see this Support Guide https://support.malwarebytes.com/hc/en-us/articles/360042187934-Check-for-updates-in-Malwarebytes-for-Windows Link to post Share on other sites More sharing options...
smercurio Posted September 21, 2022 ID:1534630 Share Posted September 21, 2022 3 minutes ago, VELINDA said: p[iece of ***** software, I couldn't find where to turn it off, to use gogle You can turn it off by right-clicking on the icon in the taskbar or by opening the application. See here for screenshots: Did you update to get package version 1.0.60360 and then restart the computer? You may need to quit Malwarebytes before restarting. I know the previous package version, 1.0.60359 did not fix the problem. 1.0.60360 seems to be working. Link to post Share on other sites More sharing options...
Maurice Naggar Posted September 21, 2022 ID:1534643 Share Posted September 21, 2022 This is a false positive which is cured by a new Update. Please see https://forums.malwarebytes.com/topic/290367-malwarebytes-keep-prompting-outbound-connections-blocked/?do=findComment&comment=1534624 With regrets for all the trouble. Link to post Share on other sites More sharing options...
Compu-tutor Posted September 21, 2022 ID:1534645 Share Posted September 21, 2022 great there is a fix, how do we temporarily disable Web Protection for customers if this happens again?? Not great that customers who were using Gsuite couldn't get work done Link to post Share on other sites More sharing options...
Maurice Naggar Posted September 21, 2022 ID:1534646 Share Posted September 21, 2022 https://forums.malwarebytes.com/topic/290367-malwarebytes-keep-prompting-outbound-connections-blocked/?do=findComment&comment=1534624 Link to post Share on other sites More sharing options...
jschoppert Posted September 21, 2022 ID:1534647 Share Posted September 21, 2022 22 minutes ago, Porthos said: Please force an update to your endpoints. Nothing we can do with Nebula until they fix it. It would be nice if they would give us an ETR. Link to post Share on other sites More sharing options...
cmi-help Posted September 21, 2022 ID:1534653 Share Posted September 21, 2022 Web protection is blocking our site: www.camico.com. Customers using Malwarebytes are the only ones reporting this issue. Files attached. Thank you. false trojan detected.txt scanned.txt Link to post Share on other sites More sharing options...
Porthos Posted September 21, 2022 ID:1534654 Share Posted September 21, 2022 (edited) Nebula will auto update according to your set policy. By default it is every hour unless you manually changed it. Edited September 21, 2022 by Porthos Link to post Share on other sites More sharing options...
Maurice Naggar Posted September 21, 2022 ID:1534660 Share Posted September 21, 2022 This is a false positive which is cured by a new Update. Please see https://forums.malwarebytes.com/topic/290367-malwarebytes-keep-prompting-outbound-connections-blocked/?do=findComment&comment=1534624 With regrets for all the trouble. Link to post Share on other sites More sharing options...
Maurice Naggar Posted September 21, 2022 ID:1534661 Share Posted September 21, 2022 This is a false positive which is cured by a new Update. Please see https://forums.malwarebytes.com/topic/290367-malwarebytes-keep-prompting-outbound-connections-blocked/?do=findComment&comment=1534624 With regrets for all the trouble. Link to post Share on other sites More sharing options...
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