4.5.6.180 component package 1.0.1634 feedback

[unknownguy]

Since I installed this. MB required me to reboot 1 time. After the reboot it required me to do another reboot. What is going on? Why 2 reboots in just some seconds?

And there was only 1 way to disable these reboots and that was 1 day, which would shutdown my computer anyway.

[AdvancedSetup]

Hello @unknownguy

Can you please get us some logs to review?

 

To begin, please do the following so that we may take a closer look at your installation for troubleshooting:

NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

• Download the Malwarebytes Support Tool
• In your Downloads folder, open the mb-support-x.x.x.xxx.exe file
• In the User Account Control pop-up window, click Yes to continue the installation
• Run the MBST Support Tool
• In the left navigation pane of the Malwarebytes Support Tool, click Advanced
• In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine
• A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply

Thank you

 

[unknownguy]

I will attach the log in some minutes. Sorry about the title, I took the wrong version.

Edit: Sent you a private message with logs.

Edited March 12, 2022 by unknownguy
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