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4.5.6.180 component package 1.0.1634 feedback


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Since I installed this. MB required me to reboot 1 time. After the reboot it required me to do another reboot. What is going on? Why 2 reboots in just some seconds?

And there was only 1 way to disable these reboots and that was 1 day, which would shutdown my computer anyway.

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  • Root Admin

Hello @unknownguy

Can you please get us some logs to review?

 

To begin, please do the following so that we may take a closer look at your installation for troubleshooting:

NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

  • Download the Malwarebytes Support Tool
  • In your Downloads folder, open the mb-support-x.x.x.xxx.exe file
  • In the User Account Control pop-up window, click Yes to continue the installation
  • Run the MBST Support Tool
  • In the left navigation pane of the Malwarebytes Support Tool, click Advanced
  • In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine
  • A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply

Thank you

 

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  • tetonbob changed the title to 4.5.6.180 component package 1.0.1634 feedback

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