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BSOD problems

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Maybe this is related... Since last update (4.5.0 Premium version) I've also experienced at least 2 sudden BSODs (I didn't see one for at least past 3 years...), once when I was using Steam client, and the other at night with PC in idle (can't remember if Edge browser was left running...). Since nothing else changed in my system, I suspect it was Malwarebytes: I didn't run it in the last 4 days and didn't happen again. I use web and realtime protection ON.

Windows 10 x64, Malwarebytes Premium.


Edited by hexaae
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6 hours ago, hexaae said:

Since last update (4.5.0 Premium version) I've also experienced at least 2 sudden BSODs

Please do the following so that we may take a closer look at your installation for troubleshooting:

NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.


  • Download the Malwarebytes Support Tool
  • In your Downloads folder, open the mb-support-x.x.x.xxx.exe file
  • In the User Account Control pop-up window, click Yes to continue the installation
  • Run the MBST Support Tool
  • In the left navigation pane of the Malwarebytes Support Tool, click Advanced
  • In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine
  • A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply


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