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  1. Well if you fail to give us more information, no one can help you either... Anyway The new version is running very well on all computer at home, and my customers!!
  2. Is this for REAL?? How to re-download? Just go to the malwarebytes website and download the new Malwarebytes...It's as simple as this. For your Lifetime keys all information was right before your eyes. Here you can find all info needed to recover lifetime licenses; https://forums.malwarebytes.com/topic/249141-having-licensing-issues-after-a-malwarebytes-upgrade/ I hope this provides enough information for you.
  3. That is because you now use two malware programs on your PC! Never a good idea and it slows down your computer a lot. I have one pc here with bitdefender installed and have tested this. The solution is to exclude the files or program map from each other from scanning. In Malwarebytes you exclude Bitdefenders program files map and vice versa. This will do the trick.
  4. Good to hear that everything is okay now, if there is anything else we can help you with, we are right here! 😉
  5. Nothing to worry about, it can take 2 or 3 day before you get an answer. They are very busy and doing what they can. Just be a little more patient, it's not they are waiting for you. But you surely will get an reply back from them ASAP.
  6. How to know with version you have installed? Right-click My Computer, and then click Properties. If you don't see "x64 Edition" listed, then you're running the 32-bit version of Windows XP. If "x64 Edition" is listed under System, you're running the 64-bit version of Windows XP.
  7. IA64 refers to the 64 bit Itanium architecture while x64 is the 64 bit extension to the x86 architecture. The IA64 is exclusive to Intel while x64 is used by all. IA64 was intended for high-end server. You will need to download x86 if your XP is 32-bit version, or x64 if your XP is an 64-bit version.
  8. In this section there are specialists that can help you further with this. newest-rogue-ransomware-threats/
  9. If the ransomware protection is on in Malwarebytes Premium, it will protect against ransom as it looks for suspicious activity and block it. Hence a real detection is not needed in this case. Also your browser will firstly already warn you that this site is dangerous! So this also means that user behind the keyboard, totally has to be ignore this warning!! Doing so is at your own risk. If you go ahead anyway and even click the download button, Malwarebytes will see suspicious activity and block this ransom. Also keep in mind that Virustotal is not always 100% accurate. Further you posted in the wrong section, here you talk about problems and support with Malwarebytes.
  10. The .NET Framework 4 can be installed on Windows XP. Most apps that require the .NET Framework require this version. In some cases, you will may need a later update of the .NET Framework. You can install the .NET Framework 4.0.3 after installing the .NET Framework 4. The .NET Framework 4.5 is not supported on Windows XP. Here you can download this update for Windows XP; Windows XP .net update 4.0.3 This should do the trick.
  11. It looks a lot like apple, but there are windows programs available that completely change your windows layout. An easy way to destroy your copy of windows completely.
  12. No there are no lifetime licenses available any more. Malwarebytes stopped that completely. The ones you can find on other sites are most of time scam! obviously scammers will not refund money... Their goal is make fast money and go away with it. For now yes, stick with your ticket they always will respond to you.
  13. In my Account as well are the two old blacklisted lifetime Key's still there. I asked support if there is a way to remove them. Maybe tomorrow i get an answer for this.
  14. I think this topic can be closed as the problems found a solution due to the great support team at Malwarebytes!
  15. Never thought that this would also happen with me...But we will see what happens, if i loose them i surely will not say it to my father. It would give him a bad feeling. Just did send the keys to Ron for checking.
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