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Kaspersky detecting Malwarebytes as an incompatible software


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***This is an automated reply***

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Thanks for posting in the Malwarebytes for Windows Help forum.

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5 minutes ago, malwarefighterx said:

my Kaspersky Total Security is recognizing Malwarebytes Free as an incompatible software.

How do I fix this issue?

Kaspersky says that about all other security software.

Exclusions might not help. You can try the following.

Please add the items listed in this support article to Your AV 's allow list(s)/trust list(s)/exclusion list(s) particularly for any of its real-time protection components

 

 

Edited by Porthos
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1 minute ago, malwarefighterx said:

Then what can I do to fix the issue?

Kaspersky is responsible for this and it is out of Malwarebytes control. All Kaspersky will say if contacted is that Malwarebytes is not compatible and that's it.

Personally I would dump Kaspersky and use Windows Defender (Win 10 or 11) with the paid version of Malwarebytes.

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Hi malwarefighterx:

Also see the Malwarebytes support article Issues Running Other Security Applications and Malwarebytes for Windows.  Kaspersky antivirus products are currently in the list of third-party applications known to interfere with Malwarebytes, and Malwarebytes recommends that you either disable the Malwarebytes Web Protection feature in Malwarebytes Premium or "disable" these third-party applications (I assume that means "uninstall" and not simply disabling an individual Kaspersky component like Web Anti-Virus), if installed.
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64-bit Win 10 Pro v21H1 build 19043.1348 * Firefox v94.0.2 * Microsoft Defender v.4.18.2110.6-1.1.18700.4 * Malwarebytes Premium v4.4.11.149-1.0.1513
Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620

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