Jump to content

Unable to run CHKDSK


Guzman

Recommended Posts

  • Replies 77
  • Created
  • Last Reply

Top Posters In This Topic

I was looking threw my files and found something not sure if it could help with why the f drive is popping up but I found a drive in one drive and I had to disable hide hidden folders so it was hidden not sure if that would help diagnose why the f drive is popping up and everytime I try to access it is denies because it to also has a bitlocker and it links to the f drive everytime I try to access the drive in the hidden one drive folder the f drive appears on the right side with c: drive can I paste the name of the drive in the one drive folder?

Link to post
Share on other sites

  • Root Admin

Unless someone ran a very custom, special PowerShell script that did some amazing drive mapping then OneDrive doesn't provide a physical drive like that. It is a link that goes to virtual connection to the Cloud to access and back up your files if you have it setup to do so.

This is some type of physical, virtual drive. I've been off work though for the past few hours so we'll need to check on it more tomorrow.

What is the model number of the computer?

 

Link to post
Share on other sites

Yes asus 

cyberpower is the brand name of the pc makers 

asus prime b550-A M-ATX w WIFI, RGB 1 PCIE X16 that’s what the paper says that comes with my pc 

and model number for the whole pc is 

slc7600bst 

gamer supreme liquid cool series 

cpu is Ryzen 7 3700x 3.6gh.z

16GB DDR4 Memory 

AMD Radeon Rx 5700 Xt 8GB XFX thic 2 there are two versions I think on with tree fans and one with two I have the one with two 

1TB pci-e NVME SSD

 

Link to post
Share on other sites

  • Root Admin

I don't see a specific entry in the User Manual discussing an additional F: virtual drive that is encrypted with BitLocker

It looks like the computer is reasonably new. Are you able to contact CyberPower or whomever you purchased from and ask them about this drive?
Again, without the BitLocker key whatever it is you will not be able to use, manipulate it without that key.

https://www.cyberpowerpc.com/

 

ASUS PRIME B550M-A (WI-FI) -    This appears to be your motherboard but you should confirm, verify on your own too.
https://www.asus.com/us/Motherboards-Components/Motherboards/All-series/PRIME-B550M-A-WI-FI/HelpDesk_Download/

User Manual
https://dlcdnets.asus.com/pub/ASUS/mb/SocketAM4/PRIME_B550M-A_(WI-FI)/E16551_PRIME_B550M-A_WI-FI_UM_WEB.pdf

 

 

 

Please download HWiNFO the Professional System Information and Diagnostics program.
HWiNFO Portable for Windows

Unzip the program to its own folder such as: C:\HWiNFO
Go to the new folder and locate the file C:\HWiNFO\HWiNFO64.exe and double-click to run it.
Click the RUN button.
Ignore the update, click close.
Click on Save Report and choose HTML and click Next, then Finish
By default, it will create a new report named COMPUTER.HTM in the same folder as the program. C:\HWiNFO
Please zip that file and attach it to your next reply

Thank you

 

Link to post
Share on other sites

  • Root Admin

I'm not seeing another physical device. The only physical drive shown is this one so the others would appear to be Partitions or Virtual from the main drive or something in software.

Drive Controller:    NVMe (PCIe 0x 8.0 GT/s)
Host Controller:    Sandisk, Device ID: 5009
Drive Model:    WDC WDS100T2B0C-00PXH0

 

Please do the following

Create an Autoruns Log:

  • Please download Sysinternals Autoruns from here.
  • Save Autoruns.exe to your desktop and double-click it to run it.
  • Once it starts, please press the Esc key on your keyboard.
  • Now that scanning is stopped, click on the Options button at the top of the program and select Verify Code Signatures and Check VirusTotal.com and Submit Unknown Images
  • Once that's done press the F5 key on your keyboard, this will start the scan again, this time let it finish.
  • When it's finished, please click on the File button at the top of the program and select Save and save the Autoruns.arn file to your desktop and close Autoruns.
  • Right-click on the Autoruns.arn file on your desktop and hover your mouse over Send To and select Compressed (zipped) Folder
  • Attach the Autoruns.zip folder you just created to your next reply

 

image.png

 

Thanks

 

Link to post
Share on other sites

  • Root Admin

Please click on Start menu and type in DISKPART and when it shows on the menu right-click and select "Run as administrator" and type in the following and press the Enter key.

LSIT DISK

Then show me the results

Then run the following

LIST VOLUME

Then show me the results

Then run the following

LIST VDISK

Then show me the results

 

Link to post
Share on other sites

  • Root Admin

Yes, I'm 99% sure that is your Microsoft OneDrive entry which is a Virtual Disk.

If you don't choose to use it then you can either disable it or uninstall it.

https://www.microsoft.com/en-us/microsoft-365/onedrive/online-cloud-storage

https://askleo.com/do-i-need-onedrive/

 

Myself I'm not a huge fan of the Cloud so I choose not to use it and uninstall it, but if for nothing else it can backup your data if you're not using any other method.

Myself I'd recommend a more robust and full backup solution but the choice is yours.

Backup Software
https://forums.malwarebytes.org/index.php?/topic/136226-backup-software


Macrium Reflect discussion
https://forums.malwarebytes.com/topic/264011-backup-files-software-which-one-to-choose-2020/?tab=comments#comment-1408188

 

Edited by AdvancedSetup
updated information
Link to post
Share on other sites

alr thanks again and ill take your advice with the onedrive thing and do you know how to set up a virtual machine because ive been wanting to get one because i want to try other operating systems without having to get another computer or changing my os on my main.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.

Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.