[ RESOLVED ] Malwarebytes suddenly makes my PC slower

[canopus]

hi to all,

 

last days my gamePC totally slower......... im found problem, all tried,everything... just 1 software when im cancelled, gamePC is fast,no problem    evil=malwarebytes ...... 

 

please, where is problem?

 

 

thanks for help

mbst-grab-results.zip

[Malwarebytes]

***This is an automated reply***

Hi,

Thanks for posting in the Malwarebytes for Windows Help forum.

 

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[Porthos]

7 minutes ago, canopus said:

thanks for help

Please try uninstalling and reinstalling Malwarebytes for Windows using the Malwarebytes Support tool. 

Uninstall and reinstall using the Malwarebytes Support Tool
https://support.malwarebytes.com/docs/DOC-2674

Please have lots of patience with the tool.  The first phase is a cleanup and does require a Windows Restart.
After the Restart, it may take 2 - 3 - 4 minutes till the Support tool screen shows up.   Please be patient and have faith.  Wait for it, whatever it takes.
The 2nd phase is where it offers to do a new Install.

 Let me know if that clears up the issue or not.

 

[canopus]

but i dont know my password/licence key for it 

[Porthos]

1 minute ago, canopus said:

but i dont know my password/licence key for it 

The tool will keep it and automatically reactivate it for you. But you can always take a screenshot of this window in the program.

 

[canopus]

 i found it...tmmorow try fix it

[Porthos]

29 minutes ago, canopus said:

 i found it...tmmorow try fix it

Keep us informed.

[canopus]

bad news..... after clean malwarebytes with your tool,           machine is still slowly

[Porthos]

24 minutes ago, canopus said:

bad news..... after clean malwarebytes with your tool,           machine is still slowly

Disable ransomware protection, restart and report back after using it for a while (a couple of days).

[canopus]

ransomware stoped, after 2 hours machine freezed totally,.... i had to shut down

 

what did you do with this software,  after update is useless

[AdvancedSetup]

The computer looks to probably be infected and is used by someone to steal software. That is more than likely the real culprit of why the computer is slow

 

[canopus]

facepalm..... most of my friends from work used this malwarebytes and after your last updates freezed again

 

my computer using zemana antikeylogger+ MALWAREBYTES.... if i have infected machine, then your SW is weak and not protect me, right? , im using your sw almost 2 years and no problem

now no freeze,but still problem with audio, 

 

 

[AdvancedSetup]

Purposefully installing hacked and exploited software bypasses any security program. If your computer is infected and you lose data it is completely the fault of any person allowing such operations to happen on the computer. All security software is designed to try to prevent unauthorized installation not purposeful theft and use of exploited software.

As the program is now working again I will go ahead and close this topic. For issues with other programs or hardware please open a new topic in the General PC forum.

Thank you

 

[AdvancedSetup]

Closing this topic as it's been resolved.